Carlisle Cadillac Buick GMC

Been a customer of this GMC/Buick dealership since the early eighties, Have purchased six vehicles from this establishment and a constant service/maintenance customer for forty years. Always treated well early eighties, Have purchased six vehicles from this establishment and a constant service/maintenance customer for forty years. Always treated well and received first class customer service. More

Michael Gomez is superb. Whether it is the mannerr in which he speaks with you on the phone or the manner in which he did with you in person. He makes it easy. Whether it is the mannerr in which he speaks with you on the phone or the manner in which he did with you in person. He makes it easy. More

I’ve always had great service from the service department. The staff is friendly and efficient! Good job guys! department. The staff is friendly and efficient! Good job guys! More

I felt like the process took a little too long. We were there for 3 1/2 hours. The dealership could use some amenities for their clients. I would suggest installing a snack machine and soda machine We were there for 3 1/2 hours. The dealership could use some amenities for their clients. I would suggest installing a snack machine and soda machine. More

Ive been calling and left multiple messages for them to call me back and they haven’t. I even text aiden and got no response. Neither of my key fobs worked when I picked up the car, they said they were goi call me back and they haven’t. I even text aiden and got no response. Neither of my key fobs worked when I picked up the car, they said they were going to fill the gas but only put half a tank, and the interest they signed me up for is 21% and I didn’t notice that before I signed. Overall, my experience wasn’t that great. More

The dealership is very nice and a very friendly staff! Tyler was the sweetest sales person I’ve ever met! I highly recommend this dealership! Tyler was the sweetest sales person I’ve ever met! I highly recommend this dealership! More

Everyone was very helpful and polite I feel they put us first I hope we got a car that will last for a long time first I hope we got a car that will last for a long time More

I wanted to leave a good review; they are nice enough folks however I must admit they lack credible chops when it comes to troubleshooting GM cars. I purchased a car sight unseen based on the description folks however I must admit they lack credible chops when it comes to troubleshooting GM cars. I purchased a car sight unseen based on the description of the car from the dealer (I live 6 hours away from the dealership) . The car was nearly perfect, however there were some minor issues that need to get resolved with the folding top. They did resolve the issue but left me with another issue. They were not able to deliver the car on time because of issues they stated beyond their control, so I was delayed about three weeks picking up the car, they agreed to meet me at the PA/NY boarder to deliver the car. I walked around the car, no issues were present, I took delivery of the car, went down the street two miles to gas it up for my return trip and the dash started flashing SRS warnings, the airbag alarm. When I got it home, I took it to a GM dealer in CT to get the alarm issue resolved. I had looked up the issue online and through the SSR forum and it showed clearly that they did not program the controller module correctly. The cost was 200.00 for them to simply code in the vin number as was required when the other dealer Carlisle did not program it correctly. I don’t blame the local shop as it was their standard diagnostic fee. So, I notified the Sales manager Michael at Carlisle Cadillac, I thought at the very least they would offer to pay the bill as they did not fix it at their dealership first, all I got was crickets. Best of luck with dealing with these guys, I guess if I was local and was possibly going to buy a car another day, they may have fixed this, based on what happen I cannot provide any encouragement for anyone to do business with them as the seem to lack integrity. More

So glad I went to the dealership. They were knowledgeable about my cars issue and fixed it right up.The staff were kind as well.Thanks for your help. They were knowledgeable about my cars issue and fixed it right up.The staff were kind as well.Thanks for your help. More

Work was done. Time was excessive and frustrating. Inspection sticker error required a second visit. Time was excessive and frustrating. Inspection sticker error required a second visit. More