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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
334 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 334 reviews

May 19, 2024

Devin was great to work with. Very knowledgeable Would definitely use him again. If you are looking for a vehicle be sure and ask for him. You will be glad you did. More

by emisonr
Recommend Dealer
Yes
Employees Worked With
Devin Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad Devin was able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

Helpful
May 18, 2024

I was very impressed by the the politeness an eagerness to help in any way by Isreal an the other people from jones. More

by charlie.etienne1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isreal Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jones Chevrolet Humboldt responded

Hello Charlie: Thank you so much for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

Helpful
May 17, 2024

Poor customer service. They were the best a year ago. Cody won't return calls. More

by CSRJR99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Hathorne
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

Helpful
May 17, 2024

Communication is very poor with the service center. They also tell you they will add a service to the ticket and when you pick up they didn’t have time. My car spent more time on the lot waiting for re More

by IG888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Nichols
3.0
This rating includes all reviews, with more weight given to recent reviews.
Landen Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 16, 2024

Unfortunate when you buy a vehicle from them, they charge you an extra $1,000.00 to pay cash and force you to buy a non-optional $800.00 for a useless paint and upholstery. Otherwise, excellent. More

by MAD1967KJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landen Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 16, 2024

Israel made our visit painless and explained the steps of the buying process well. He was very friendly and honest. More

by amedlock84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isreal Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words for Isreal, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

Helpful
May 16, 2024

Great buying process. Robert did all the leg work I asked to make the deal work. More

by halljacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much, Jacob, for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

Helpful
May 14, 2024

Thank you! We had a wonderful experience here at Humboldt Chevrolet and with Devin Burnside. More

by labree.13b
Recommend Dealer
Yes
Employees Worked With
Devin Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing your thoughts about your experience with Devin here at Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

Helpful
May 13, 2024

The Service took too long for an oil change. It took Over a 2 hour wait. More

by merv0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hathorne
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we apologize for the long wait and appreciate your patience. Jones Chevrolet Humboldt Management Team

Helpful
May 13, 2024

The are very professional and friendly dealership at this. Would recommend them in the future. More

by antonio.slayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Jones Chevrolet Humboldt responded

Hi Antonio: Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that we were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

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