Artie Gissinger

Highly satisfied with Klaben’s customer care. I have been a frequent loyal customer of Klaben for over 10 years and can not say enough about how well they treat me. Everyone from sales to servi I have been a frequent loyal customer of Klaben for over 10 years and can not say enough about how well they treat me. Everyone from sales to service, parts to body shop is friendly, professional, knowledgeable and very helpful. On this occasion I am quite pleased with the quality of service I received. My car runs and sounds like new. Great job addressing my concerns and making all repairs in a timely and cost effective manner. Much appreciation to Mona, Tom A, Sean and Joe F in service for their patience and outstanding customer care. Also I must recognize Artie in the body shop for all he has done for me, my family and friends over the years. The quality of workmanship is second to none. Wonderful job…..again!! For all of your auto needs, Klaben is the place!! Highly recommend!! More

by Saxgod Verified Customer Verified Customer

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Glad I have a Body Shop I can lean on when my vehicle gets damaged. I want to thank Chris Fritz for providing great service for my auto claim. He kept me updated and even sent pictures on the progress. I gets damaged. I want to thank Chris Fritz for providing great service for my auto claim. He kept me updated and even sent pictures on the progress. I really appreciated that! More

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I have been coming to Klaben Ford Lincoln since 1996 and cannot see myself patronizing another dealership. Everyone from the collision department to Administration are professional and demonstrate magnifice cannot see myself patronizing another dealership. Everyone from the collision department to Administration are professional and demonstrate magnificent customer service. More

by Kajwane Verified Customer Verified Customer

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As always. ..The only dealership I WANT to do business with when getting a car or accessories. Go find Louis P. at Klaben Ford in Kent!!! You will be glad you ..The only dealership I WANT to do business with when getting a car or accessories. Go find Louis P. at Klaben Ford in Kent!!! You will be glad you did! More

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The people were Very helpful very thorough, and the work they did speaks for itself. they did speaks for itself. More

by BlackRam14 Verified Customer Verified Customer

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I’ve been doing business with Klaben for many years without issue. They are always responsive to my needs. without issue. They are always responsive to my needs. More

by luckyshot41 Verified Customer Verified Customer

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Craig at Body Shop made my car's body repair understandable and easier to handle than I expected. Craig and manager Artie Kept me informed, and I had my car back looking great and sooner than ex understandable and easier to handle than I expected. Craig and manager Artie Kept me informed, and I had my car back looking great and sooner than expected. I'd recommend Craig and Klaben to anyone needing collision repair! More

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The experience was awesome as always. The cat looks wonderful and just like new. Thank you all, Craig Hutchinson and company and Mona Crooks and company. The cat looks wonderful and just like new. Thank you all, Craig Hutchinson and company and Mona Crooks and company. More

by Badmoonrising44281 Verified Customer Verified Customer

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This was my first experience with a mobile visit. SO convenient! I will be sure to use this service again when it's available for my appointment. SO convenient! I will be sure to use this service again when it's available for my appointment. More

by snaverill Verified Customer Verified Customer

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You really don't know how good a dealership is until you have a problem. I thought my wheel had been swapped during service, but it turns out that the cladding had came off of the rim. I didn't know this have a problem. I thought my wheel had been swapped during service, but it turns out that the cladding had came off of the rim. I didn't know this was a thing. This is NOT Klaben's fault in any way, but guess what? They're replacing my wheel at no charge. Folks - if you're not coming here, you should be, as Richard Klaben's philosophy is being pushed down to his staff and it's one we all could aspire to. Thanks to the team! More

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