I have been with the Klaben Auto Stores for over 29 years. I am married and have one son, three daughters and 12 grandkids. My favorite thing is to spend time with my grandkids and family. I will always provide you with top notch personal service. My goal is to create a long term lasting relationship with every one of my customers. But Most Of All I Give Thanks To My lord and Savior. 330-673-3139 ext 326
Read moreDealership Experience
32 yrs, 9 mos
Industry Experience
32 yrs, 9 mos
357 Reviews
Write a Review357 Reviews of Terry Baughman
May 20, 2024
Highly satisfied with Klaben’s customer care. I have been a frequent loyal customer of Klaben for over 10 years and can not say enough about how well they treat me. Everyone from sales to servi I have been a frequent loyal customer of Klaben for over 10 years and can not say enough about how well they treat me. Everyone from sales to service, parts to body shop is friendly, professional, knowledgeable and very helpful. On this occasion I am quite pleased with the quality of service I received. My car runs and sounds like new. Great job addressing my concerns and making all repairs in a timely and cost effective manner. Much appreciation to Mona, Tom A, Sean and Joe F in service for their patience and outstanding customer care. Also I must recognize Artie in the body shop for all he has done for me, my family and friends over the years. The quality of workmanship is second to none. Wonderful job…..again!! For all of your auto needs, Klaben is the place!! Highly recommend!! More
Other Employees Tagged: Mona Crooks, Joe French, Artie Gissinger, Richard Klaben, Tom Alcorn, Christine Klaben, Jennifer Bowen, Sean Bradford, David Klaben
May 06, 2024
As always these guys and gals are the best in the business. Thank you for an easy and pleasurable buying experience! Terry, Jenn, Christine and Chris thank you all very much! business. Thank you for an easy and pleasurable buying experience! Terry, Jenn, Christine and Chris thank you all very much! More
Other Employees Tagged: Richard Klaben, Tim Sterling, Christine Klaben, Jennifer Bowen, Christopher Volk, Douglas Lewin, Rob Simon, David Mitchell
April 23, 2024
ABSOLUTELY THE BEST CUSTOMER SERVICE. WENT ABOVE AND BEYOND! WILL COME BACK FOR SURE! THANK YOU! WENT ABOVE AND BEYOND! WILL COME BACK FOR SURE! THANK YOU! More
Other Employees Tagged: Christine Klaben, Louis Polos, Douglas Lewin, David Klaben, Gragg Adkins
March 04, 2024
I’ve known Chris for 18 years! I’ve worked with him and have bought cars from him. He will work hard for you during and after a sale! I’ve worked with him and have bought cars from him. He will work hard for you during and after a sale! More
Other Employees Tagged: JC Crawford, Chris Moldas, Gary Iuliano
January 13, 2024
Klaben Ford was amazing and Luke was first class. Highly recommended for your next purchase Highly recommended for your next purchase More
Other Employees Tagged: Mike Cooney, JC Crawford, Tyler Kline, Nick Homrock, Luke Deegan, Scott Burghardt, Kyle Crowe, Gary Iuliano, Gragg Adkins
December 14, 2023
Mona was great, I had a few questions about my new vehicle and she answered them for me. Everything was taken care as expected. My first time in the service department and getting an oil change and ti vehicle and she answered them for me. Everything was taken care as expected. My first time in the service department and getting an oil change and tire rotation. She walked me around and made me feel comfortable. More
Other Employees Tagged: Mona Crooks , Denise Miller
October 29, 2023
This is the fifth Ford Escape I have purchased at Klaben Ford. I find the sales staff to be very helpful. In this case, Mike Cooney went above and beyond to find this red Escape. Ford. I find the sales staff to be very helpful. In this case, Mike Cooney went above and beyond to find this red Escape. More
Other Employees Tagged: Mike Cooney, Mona Crooks , Denise Miller
October 14, 2023
Great, I thought I was going to buy my 2019 car off lease, but I got a great deal from Klaben lease, but I got a great deal from Klaben More
Other Employees Tagged: Jennifer Bowen, Douglas Lewin
September 18, 2023
He was very helpful. And kind he knows his job. I would recommend him to everyone And kind he knows his job. I would recommend him to everyone More
Other Employees Tagged: Mike Brandvold, Carl Bujorian, Tom Alcorn, Sean Bradford, Brandon Bart, Ryan D'Achille, Dylan Becker, Michael Albritton , Justin Russell
August 31, 2023
The best experience, at any Ford dealership around the country. Thank you Terry. Great Job. I have already started referred people. Amazing how wonderful you all are. country. Thank you Terry. Great Job. I have already started referred people. Amazing how wonderful you all are. More
Other Employees Tagged: Denise Miller