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Brandon Ford
Tampa, FL
1,476 Reviews
Brandon Ford is a full service Ford dealership located in Tampa, Florida at the corner of Highway 60 and US 301. Serving the area since 1981, Brandon Ford has grown into the largest volume Ford dealership in the NATION as recognized by Ford Motor Company, Brandon Ford is nationally recognized as a 17 time winner of Ford's prestigious Presidents Award for Customer Service and Satisfaction. Whether you are purchasing a new or used vehicle, having your Ford or any other make of vehicle serviced in our award winning service department, or having collision repairs done in our state of the art Collision Center, Brandon Ford strives to take care of their customers and build a relationship of trust and value for years to come!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 AM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,476 reviews
October 05, 2014
Great team Thank you for the great service. John in device was great. It has been a great experience dealing with all of the staff from the sales team, especiall Thank you for the great service. John in device was great. It has been a great experience dealing with all of the staff from the sales team, especially Rick who sold use the car. Thank for everything, we will definitely be back. More
by lesa.alexander.92
Employees Worked With
John Lafemina
Helpful October 04, 2014
09/26/2014- Outstanding Service from Buddy. Boy I tell you, the Lord is using Mr. Buddy as instrument of his mercy. Buddy was my service representative for an unchanged oil change last Friday. Boy I tell you, the Lord is using Mr. Buddy as instrument of his mercy. Buddy was my service representative for an unchanged oil change last Friday. I misread an email coupon detailing a Free Tire Rotation wife my next Oil & Filter change and Buddy kindly pointed out my error and made me a forever Brandon Ford customer for helping me understand the situation. The oil change did not take long and I was well taken care of by the employees. Thanks for your professionalism Buddy. More
by dredso
Employees Worked With
Buddy Wisham
October 04, 2014
great experience Robert Lopez was very good and the time frame for my recalls... oil change...and tire rotation was excellent..I will definitely return to Brandon for Robert Lopez was very good and the time frame for my recalls... oil change...and tire rotation was excellent..I will definitely return to Brandon fords service dept..I also purchased my 2013 escape from salesman Kevin Stone at Brandon ford,,,highly recommend everything from buying to servicing at this establishment More
by williepugs
October 02, 2014
Just Great Service! John Lafemina was very professional and courteous. He took his time explaining everything. The provided service was done in a very efficient manner. K John Lafemina was very professional and courteous. He took his time explaining everything. The provided service was done in a very efficient manner. Keep up the good work! More
by glindsay3
Employees Worked With
John Lafemina
October 02, 2014
Payton Johnson If this review is strictly about your sales representative (Payton Johnson) I give him an A+. He was very helpful and knowledgeable. He was courteou If this review is strictly about your sales representative (Payton Johnson) I give him an A+. He was very helpful and knowledgeable. He was courteous and did a very good job. We came to Brandon Ford with every intention of leaving with a brand new car. We walked by about 4 sales reps standing around who did not offer to help or ask us if we needed anything. One man finally came up behind us and asked if we could help. After spending about 5 minutes with him (Tim) he told us he had to go help someone else and that Payton would help us. Good for Payton and good for us. We ended up getting our brand new car and I was very happy with Payton. The only thing I was not happy about was the length of time we were there. I picked out the car within about 15 minutes of being there and we still ended up being there for a little over 4 hours. More
by lkauen
Employees Worked With
Payton Johnson
October 01, 2014
Great experience Thank you for a wonderful experience in the service department at Brandon Ford. Robert is an excellent advisor; very professional and friendly. I co Thank you for a wonderful experience in the service department at Brandon Ford. Robert is an excellent advisor; very professional and friendly. I could not have asked for a better experience. More
by Dgtldeb
Employees Worked With
September 30, 2014
Excellent Service staff Robert Lopez from service is a Rockstar!! He takes care of paper work quickly and delivers on time every time. Because of him, I would not hesitate to Robert Lopez from service is a Rockstar!! He takes care of paper work quickly and delivers on time every time. Because of him, I would not hesitate to recommend Brandon Ford for all your service needs. More
by Ankur Sakhuja
Employees Worked With
September 27, 2014
Murphy's law Had a lube oil and filter service on my 2002 Thunderbird. Brandon Ford over filled the power steering and it leaked all the way home. Then they want Had a lube oil and filter service on my 2002 Thunderbird. Brandon Ford over filled the power steering and it leaked all the way home. Then they wanted $75.00 to tow it in and check it out. Hade it a local shop put it on the hoist and identify the problem and fix it. You would think Brandon Ford would have checked window on the side of the power steering reservoir to see that if it was over the fill mark. More
by BigGene
Employees Worked With
John Borgatti
September 25, 2014
service your service dept. sucks , I had an appointment set for a week to get an estimate on my f350 truck and drove 25 miles to get there and was refuse an e your service dept. sucks , I had an appointment set for a week to get an estimate on my f350 truck and drove 25 miles to get there and was refuse an estimate by scott parker and also your service mgr. , even tho I had authoirzation from allstate ins. for the estimate was turn away and ask to leave the property and drove to jenkins auto in fort meade and recieved the estimate without a problem, wayne hammond should know all the millions of dollars he is spending on adverisiting and his employes are running off customers PEEWEE WHITLOCK More
by JAMESWHITLOCK
September 22, 2014
"Feeling Relieved" Didn't want a new car, but my old car was having problems. I spoke with Tommy Shelly and he found me an awesome used car in my price range. He did a Didn't want a new car, but my old car was having problems. I spoke with Tommy Shelly and he found me an awesome used car in my price range. He did a great job making me feel better about getting another car and the payment was cheaper than the old car. Thanks so much Shelly. See you in a couple months to get another one. More
by Vkontakos
Employees Worked With
