Mercedes-Benz of Louisville

Nicely done After buying our GLK with Brad a few years ago, and the pleasant service department experience at Tafel, there was little doubt we would buy our secon After buying our GLK with Brad a few years ago, and the pleasant service department experience at Tafel, there was little doubt we would buy our second car with Brad. He patiently searched to find the ML that we wanted and worked around my schedule to deliver the car during a busy week. Pricing and trade-in value is straight-forward with no surprises. Brad was the "go-to guy" and got back to me promptly whenever I had a question or wanted to set up a time to test drive, fill out the paperwork, and ensure the prep for delivery was completed when I was available to come in. Jesse made the paperwork easy. Megan covered the key points at delivery and set up the phone and garage door opener in less than a minute. Overall great experience from start to finish. Look forward to continued excellent service after the sale as with the GLK. More

A wonderful dealership experience from start to finish From the initial test drive to ordering the right vehicle to delivery, the experience at Tafel Motor Co. was top rate.From the sales associate, Skylar From the initial test drive to ordering the right vehicle to delivery, the experience at Tafel Motor Co. was top rate.From the sales associate, Skylar Crush to the finance manager, Jeffery Jackson, we were completely satisfied. More

Absolutely great car buying experience This is the third car that we have purchased from Charles at Tafel. I can't imagine a better car buying experience. We drive more 100 miles to work This is the third car that we have purchased from Charles at Tafel. I can't imagine a better car buying experience. We drive more 100 miles to work with Charles when we could very easily buy from our local Mercedes Benz dealer. More

amazing Wonderful service with Eric. He steered me into a GLK in excellent condition. My second purchase in a year. .Would definitely recommend Tafel to anyon Wonderful service with Eric. He steered me into a GLK in excellent condition. My second purchase in a year. .Would definitely recommend Tafel to anyone looking for a good buying experience. More

Simply unmatched service! My first car-buying experience began with a call to my several Mercedes-Benz dealerships close to Cincinnati in search of a Smart fortwo electric driv My first car-buying experience began with a call to my several Mercedes-Benz dealerships close to Cincinnati in search of a Smart fortwo electric drive. Tafel Motors and specifically David McNulty was the single salesman out of many other dealers who took the time and care to help with my search. The amount of support gave me the assurance that Tafel Motors was committed to all of their customers, no matter the circumstance or road-blocks that presented themselves throughout the experience coordinating with Smart’s manufacturing process. David McNulty was consistently honest, direct, and most of all helpful in relentlessly finding information on the sparse availability of all-electric Smart cars in the United States. The reality that so much care and attention was given to the very affordable brand Smart (which the overall cost could compare to simple accessory packages in the luxury Mercedes) made me consistently confident I was working with the right dealership. At no point did I have any doubts in a process where many other dealerships can feel dishonest. I cannot understate the amount of work that Tafel Motors placed into my car-buying experience (from David McNulty’s unprecedented support and creative financial solutions, to Jeff Jackson’s individual scanning of my financial contract to meet my deadline for picking up the car, and Manager Abel detailing out the Smart leasing options beyond closing time at the dealership). If you are in the market for any Mercedes and particularly a Smart car, there is simply no better dealership than Tafel Motors! More

Car purchase My wife and I went to Tafel on Dec 15 to look at a 2015 GLA4Matic that we saw on-line. Our sales consultant was Alisa Gerton. She was very nice, kno My wife and I went to Tafel on Dec 15 to look at a 2015 GLA4Matic that we saw on-line. Our sales consultant was Alisa Gerton. She was very nice, knowledgable and told us she had been at Tafel for six months. Our experience with her was good and we bought the car. We knew what we wanted and got it and did not spend all day there haggling. The people there were very professional and friendly. More

Friendly Great service provided by Wyndall! Went for a new vehicle purchase and couldn't be happier. All information for provided from start to the finish in w Great service provided by Wyndall! Went for a new vehicle purchase and couldn't be happier. All information for provided from start to the finish in way anyone could understand. Definitely recommend! More

Great Customer Service Everyone that we worked with and met were extremely helpful and very friendly. We feel very comfortable with our decision to purchase from Tafel Motor Everyone that we worked with and met were extremely helpful and very friendly. We feel very comfortable with our decision to purchase from Tafel Motor Co. Many thanks to John F. and the rest of the team. More

Wonderful Personal Service Brad Blackburn is great! He stays in touch with me throughout the year to be sure I am happy. He knew what I wanted and found my new car right away! Brad Blackburn is great! He stays in touch with me throughout the year to be sure I am happy. He knew what I wanted and found my new car right away! He made the buying decision very easy. Paul Welch is one of the nicest people you could ever work with. He is always pleasant and ready to help. These two guys are the reason I love Tafel! Jania Bailey More

hard working salesman I found a car online in Atlanta, GA that I was in the process of purchasing. I received a call from Mr. David McNulty and he requested I take a look a I found a car online in Atlanta, GA that I was in the process of purchasing. I received a call from Mr. David McNulty and he requested I take a look at the vehicle he had in stock. I went by the dealership and Mr. McNulty was friendly, courteous and sensitive to my time. I really liked the car they had in their inventory, but the pricing wasn't close to the automobile I was about to purchase in Atlanta. I appreciated the efforts of David, but decided I was going to Atlanta to get my car as Tafel Motors weren't even close to the pricing I was about to pay. David requested I give him some time and I'm glad I did. He got me the vehicle I wanted at a very competitive price and when I went back to the dealership everything was ready, the financing was a breeze, pricing as promised and my new car was immaculate. I felt like David McNulty worked hard to make the deal and that's what changed my mind to purchase from him even though his vehicle was slightly more expensive than the car in Atlanta. I'm very pleased with my car and it looks great. Thank you, I would highly recommend David and Tafel Motors More