Michaud Mitsubishi
Danvers, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Good experience overall I knew what I wanted when I came through the door, and Dave, my salesman, did not try to push me into buying anything bigger and better. Dave was hel I knew what I wanted when I came through the door, and Dave, my salesman, did not try to push me into buying anything bigger and better. Dave was helpful throughout the process and when he couldn't answer a question right away he went and found the answer instead of trying to BS. Aside from some gentle pressure to close the deal (which I expected), there was none of the stereotypical antics. Everything else was fine. I got a good price. Probably not the absolute best I could have gotten had I looked around and haggled more, but I was looking for convenience and a quick purchase. There is a minor hiccup that I understand is not the dealership's fault, and is being taken care of. --- I'll update my post if it is not! More
BMW purchase The service was excellent. It was easy and very painless. Brian is a great guy and so is Kevin in the finance room. They will help you get exactly wha The service was excellent. It was easy and very painless. Brian is a great guy and so is Kevin in the finance room. They will help you get exactly what you are looking for. More
Great Experience We read these reviews about Michaud being different than your average car dealership - it turns out, they're spot-on. From start to finish, we found We read these reviews about Michaud being different than your average car dealership - it turns out, they're spot-on. From start to finish, we found Brian to be fair, and he really went the extra mile entertaining our 4 and 2 year old children while we completed the process. Everyone we ran into at the dealership seemed to drop everything to move the process forward. The best endorsement I can give is we're tough critics, but will definitely be back to Michaud to buy our next vehicle, and recommend them to friends and family without reservation. More
Awesome Experience Here The first thing I enjoyed about this dealership was that while you're looking around they don't come out and attack you like many places do, they give The first thing I enjoyed about this dealership was that while you're looking around they don't come out and attack you like many places do, they give you time to look and then are willing to help once you seek it! Joe LaFratta was the salesman who worked with my dad and I, and he was awesome! He was informative, helpful, and patient with us even though we can be a hard duo to handle! He made himself available for whenever we had questions and really followed through! I ended up with a 2015 Outlander that is truly what I wanted and I love it! Our experience at this dealership was awesome and I would recommend them to anyone! More
a thanksgiving miracle I put in an online application for financing on a site that sent my info to multiple car dealerships. Within an hour Kemp Dunn had called to set up an I put in an online application for financing on a site that sent my info to multiple car dealerships. Within an hour Kemp Dunn had called to set up an appointment with me. Zach called the next day to work on some finance stuff. I went in on day three expecting to walk out sad and spend the rest of the day shopping around for a place that could help me with my horrible credit, junker trade in and almost nonexistent budget. To my pleasure and surprise, Kemp remained cheerful the whole time and found me a car I loved and then introduced me to Kevin Dunn, who is a finance magician. I was able to drive away that day with an amazing car and affordable financing. I didn't think it was possible. Everyone there was so much fun, singing, cracking jokes, bringing us cookies and flowers and being generally awesome to hang out with. I would go back in a second. What a great crew! More
Frindly people in Danvers change my life This dealer was very friendly. He changed my mind upon a car and he has helped me get my dream car! Thank you Brian for helping me. This dealer was very friendly. He changed my mind upon a car and he has helped me get my dream car! Thank you Brian for helping me. More
Great service Henry was awesome. He made the buying experience short and sweet. He explained everything and answered all of my questions. Henry went above and beyo Henry was awesome. He made the buying experience short and sweet. He explained everything and answered all of my questions. Henry went above and beyond to make sure that my husband and I were satisfied with the purchase we made. I will most certaintly be returning to Michaud Mitsubishi. More
Always a pleasure to work with Michaud Mitsubishi My son was looking for a newer car and was desperate to find something he liked that was affordable. We both went to Michaud Mitsubishi and spoke wit My son was looking for a newer car and was desperate to find something he liked that was affordable. We both went to Michaud Mitsubishi and spoke with Joseph and Kevin. Kevin is always great to work with and made us feel very comfortable while discussing available options. Joe LaFratta was great and showed us dozens of cars on the lot. He was very patient even though it was after closing time and gave us a LOT of info about each car we were interested in (mileage, pricing, MPG, etc.). We felt very comfortable and found a beautiful, black 2012 Mazda 6 with low mileage and in great shape. My son loves it and can afford the payments. We had another great experience at Michaud Mitsubishi. Thank you very much Kevin and Joe. More
Best purchasing experience ever Michaud Mitsubishi is a very well organized, friendly, and easy to do business with dealerdship. I have purchased over 20 vehicles for my company over Michaud Mitsubishi is a very well organized, friendly, and easy to do business with dealerdship. I have purchased over 20 vehicles for my company over the past 4 years. I had the pleasure to work with Ambrose Devaney, who was extremely efficient, friendly, and most important non aggressive. We loved how he let us have some time on our own while looking at the vehicle choices. I live in Connecticut however decided to purchase from Michaud due to their level of efficiency, and desire to "make the sale". They have an excellent method for communicating with customers before, during and after the sale.The selection of vehicles was the best in the area. We worked with kevin dunn in the financing department. Not only was it a quick process, my wife and I actually had fun! We would highly recommend this company. More
Best First Buyer Experience I literally bought a 2013 used Hyundai Sonata GLS today. Never have purchased a car in my life. Had no clue what to expect, or what to do for that mat I literally bought a 2013 used Hyundai Sonata GLS today. Never have purchased a car in my life. Had no clue what to expect, or what to do for that matter. I brought my family with me for support, and we walked out with smiles on our faces and a point to be buying from them again soon. From the moment I spoke with Kelly (online) to Lou (sales), Kevin (financing) and Mr. Michaud (dealership owner) I knew I was working with honest, compassionate people. This is not your typical "just hurry up and sign on the dotted line" dealership. They took their time, they worked with me, and made my family and I feel like we knew them forever. Kevin worked tremendously getting me into a vehicle! I don't know how it happened, but it did. He was absolutely fantastic! Lou and Kevin made sure they called me back no matter what (which goes a long way with us). They didn't shoo me out the door, knowing my credit wasn't perfection. Mr. Michaud made sure not just myself, but my family were comfortable with our purchase. I mean, come on! A guy that gives myself and mother fresh cut roses has to mean something!;-) A stranger driving by us, stopped, and took the time to say "Michaud is absolutely great to do business with". I recommend Michaud Mitsubishi HIGHLY to all the first time buyers, less than perfect credit, and whoever wants a no nonsense dealership. Nothing but the best! Thank you so much to all the staff at Michaud Mitsubishi! , The Quattrocchi Family More