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Vernon Auto Group
Vernon, TX
5,455 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,455 reviews
February 13, 2016
Excellent Service I worked with Steve to purchase a 2014 Dodge Ram. He went out of his way to take a few videos of the truck for me so I could see what the bed and und I worked with Steve to purchase a 2014 Dodge Ram. He went out of his way to take a few videos of the truck for me so I could see what the bed and undercarriage looked like. They took care of the paperwork promptly and even tried to set me up with a shipping company at a reasonable cost. I ended up going with someone else, but it was a nice offer. Steve was great and always available. I purchased this vehicle without seeing it and would do it again from Vernon. More
by michaelmccain
Helpful February 12, 2016
Vehicle purchase Spent over $50K on Cadillac Escalade traveled from Illinois to Texas and planned to drive vehicle back to Illinois. When we arrived the vehicle was f Spent over $50K on Cadillac Escalade traveled from Illinois to Texas and planned to drive vehicle back to Illinois. When we arrived the vehicle was filthy as can be inside and out, the gas tank was half empty the sales person went over just a couple features (only because we asked) the batteries in headphones and remotes were dead. More
by 1910
Employees Worked With
February 12, 2016
Not impressed I called the Vernon Auto Service because I bought my Chrysler 300 there. I tried to get ahold of sevice center no answer. I called and asked for Steve I called the Vernon Auto Service because I bought my Chrysler 300 there. I tried to get ahold of sevice center no answer. I called and asked for Steve he's the rep that sold me my car. He got me thru to service...while speaking to service the man didn't act like he wanted to help me. The dip stick for my oil is broke off and cannot be pulled out. He says he will speak to manager...Calls me back says it will be three weeks before a dipstick can be gotten. I said thats fine but what if you can't get it out? Can you get part and still fix it? Again he says he has to speak to manager he will call back...That was two days ago....still no call back. More
by texasranger
February 12, 2016
Long distance buying you can trust Made the deal over the phone and traveled from Midland to pick up my new truck. Trevin and Kyle are trustworthy individuals that I will definitely d Made the deal over the phone and traveled from Midland to pick up my new truck. Trevin and Kyle are trustworthy individuals that I will definitely deal with again. I have already recommended Vernon Auto Group to several people who are looking for a new car. More
by Maxin' n Relaxin'
February 12, 2016
Easiest vehicle experience ever They found what we wanted and got the price were we could afford it. They were Patient with us while we decided what we wanted. They found what we wanted and got the price were we could afford it. They were Patient with us while we decided what we wanted. More
by Squirrelly629
February 11, 2016
Easy, hassle free experience Vernon Auto Group gives an easy hassle free experience. Very convenient nvenient to have so many vehicles to review online as well as the online infor Vernon Auto Group gives an easy hassle free experience. Very convenient nvenient to have so many vehicles to review online as well as the online information requests done when I have a couple of minutes to fill it out. It took about an hour at the dealership to sign papers and review the vehicle and I was on my way. Overall very pleasant experience with Ryan Smith and the others involved with closing. More
by Slim
Employees Worked With
Chris Waldrop, Dan Gomillion, Ryan Smith, Morgan Chavez
February 11, 2016
Brandon Mitchell was wonderful. I appreciated the help and consideration Brandon gave me. The entire staff was kind and helpful. I very much appreciated the help in the financial dep I appreciated the help and consideration Brandon gave me. The entire staff was kind and helpful. I very much appreciated the help in the financial department, by the young man there. The numbers from the deal were better than I expected. They were all respectful to me. I have done business with Vernon Auto Group for several years and will continue to do so! Thank you. I love my new Chevrolet Trax! More
by Miss Lili
Employees Worked With
Brandon Mitchell
February 11, 2016
Online purchase I dealt with Nick Ware while purchasing my Volvo S60. I was out of the country so it was a little more difficult than walking in to purchase a vehicle I dealt with Nick Ware while purchasing my Volvo S60. I was out of the country so it was a little more difficult than walking in to purchase a vehicle. He was very willing to help through the entire process. The car was exactly as described on the website and I couldn't be happier with it. Everyone I dealt with was very helpful and professional. Next time I purchase a vehicle, I'll definitely check their inventory first. More
by KKutch
Employees Worked With
Nick Ware
February 11, 2016
Best Dealership I've Ever Dealt With!!! Kyle did my entire deal completely over the phone, and was hassle free. I gave him the numbers i needed to be within, and he made it work. I will buy Kyle did my entire deal completely over the phone, and was hassle free. I gave him the numbers i needed to be within, and he made it work. I will buy all of my vehicles in the future, from Vernon!! thanks for the great customer service!! More
by ClaytonDavis1130
Employees Worked With
February 10, 2016
Trading vehicles Was very satisfied with the way Ryan helped me get every set, before I got there. Everyone was very friendly and even following up with me to make sur Was very satisfied with the way Ryan helped me get every set, before I got there. Everyone was very friendly and even following up with me to make sure I didnthave any trouble on the way back to Iowa. More
by Jim1950
