Troiano Chrysler Jeep Dodge
Colchester, CT
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Showing 78 reviews
Easiest transaction ever!!! Jym and David worked tirelessly to get me into my car. They effort puts other car dealerships to shame. Thanks again so much!! They made it happen! Jym and David worked tirelessly to get me into my car. They effort puts other car dealerships to shame. Thanks again so much!! They made it happen! More
Professional and honest. What more should one expect? Well they are also politely sociable. Also efficient and provided prompt service and wanted to do more than I needed to m What more should one expect? Well they are also politely sociable. Also efficient and provided prompt service and wanted to do more than I needed to make the process painless and informative. More
great experience - no pressure - easy financing great experience, there was no pressure, the staff was friendly, knowledgeable and courteous. My husband and I were pleasantly surprised, we had bee great experience, there was no pressure, the staff was friendly, knowledgeable and courteous. My husband and I were pleasantly surprised, we had been doing business at another dealership for 20 years. We will definitely be back to Trioano to purchase another vehicle in the future. Thanks for everything. More
Great experience I had a great time buying a car from this dealership. From getting picked up at the airport to sales guys and finance guys. My only problem is I live I had a great time buying a car from this dealership. From getting picked up at the airport to sales guys and finance guys. My only problem is I live to far away to get service there More
Quick and Easy! Best experience my husband and I have ever had with purchasing a vehicle. Everyone treated us in a professional manner and made the purchase experienc Best experience my husband and I have ever had with purchasing a vehicle. Everyone treated us in a professional manner and made the purchase experience quick and easy. We knew what we wanted from a lot of online research and knew what we wanted to pay. After contacting Jym online he quickly responded and provided all the information on the requested car including a price that was below what we expected. After scheduling a time to visit the dealer Jym introduced us to Bill who showed us our new vehicle in detail. We decided to go ahead and make the purchase. The entire visit took no longer than an hour and we were driving home in our new car! Thanks again to the entire Troiano team. We will be back for our next car More
Worst experience ever Sales person mo lied about the model we purchased called trianos on the phone asked mo sales guy if they had any 2016 Chrysler town country limited an Sales person mo lied about the model we purchased called trianos on the phone asked mo sales guy if they had any 2016 Chrysler town country limited anniversary models any color but Red will not look at red at all mo replied we do have that model no red took a ride to trianos found mo I said here to look at 2016 town country limited anniversary models no red first car mo showed me was a 2010 Red caravan told him I said 2016 models no red mo then took me to the 2016 models I asked mo if these where the limited anniversary models mo said yes I found the one I wanted I said to mo more than once is this the limited anniversary model mo replied yes it is I purchased it found out later it was the touring l model not the limited anniversary model called trianos they said to bad you purchased that model lots more to this story beware of trianos More
Totally breaks the old stereo type "Car Salesman" This is my second time buying from Troianos. 10 years ago when I bought a used Jeep Liberty from them, I was impressed by the pride and confidence ea This is my second time buying from Troianos. 10 years ago when I bought a used Jeep Liberty from them, I was impressed by the pride and confidence each employee carried, the friendliness of everyone (even those just passing by). But most importantly, the way they made me feel, like an old friend who had come to visit. Never having thought I would like an SUV I was pleasantly surprised that the Liberty was a perfect fit for me! Now that the vehicle was 12 years old it was time to buy a new car. I was not disappointed. Bill Baker, greeted me at the door and I found myself once again in an atmosphere of pride and confidence of knowing what they have to offer... The best dear out there! Bill was patient in hearing what I wanted and was able to take me right to the car that would best replace my Liberty... a 2015 Jeep Compass. I was amazed that Bill & Frank Portonova were able to put this car into a price package I could actually afford. I was driving out only a few hours later with the very first brand new, never driven, only 2 miles on the odometer car, I have ever owned! Bill and Frank both were friendly, knowledgeable and knew exactly the right direction to steer me in! Even when it was time to sign the papers, I found that sitting down with Rick Burdick was also a pleasant experience. I never felt pushed or obligated to purchase any other package than the one I walked into his office with! He was friendly, considerate, and personable through out the whole time. As the age old saying goes, "when something works don't fix it!" Troianos works! Yes, I will be back! More
Easiest car buying experience ever! Yesterday I purchased a new 2015 Dodge Journey from Phil at Troiano. He was very patient with all of my questions, as well as my insistence to walk ar Yesterday I purchased a new 2015 Dodge Journey from Phil at Troiano. He was very patient with all of my questions, as well as my insistence to walk around the lot when it was only 15 degrees out. After I made a decision, Phil worked with Frank to get me the best price possible. There was no pressure to buy the car at the price they came up with but rather let me make the decision on if I could afford it. Once I was in the office with Rich signing the papers, he was also very patient in explaining what each form was and did not push me to sign but let me read. Everyone we worked with was very patient, professional and kind. There was no pressure and they worked hard to make sure we had all the information we needed to make the right decision. I love my car and I won't go to any other dealer for future purchases! More
awesome I was out in the cold looking and i was still greeted with a friendly smile!! Thnks to Mo, i now own a GREAT set of wheels and cant wait to begin my n I was out in the cold looking and i was still greeted with a friendly smile!! Thnks to Mo, i now own a GREAT set of wheels and cant wait to begin my new journey!! Thnx to Frank also who worked hard to get me the best price to afford it!! Im in LOVE xoxo More
Easy going new vehicle purchase My wife and I originally reached out to Troiano looking for a gently used Jeep Wranlger with fairly low mileage. After reviewing our wants/needs and d My wife and I originally reached out to Troiano looking for a gently used Jeep Wranlger with fairly low mileage. After reviewing our wants/needs and discussing our budget, it was suggested that we look into a purchasing a brand new 2015 Jeep Wrangler. We were both PLEASANTLY shocked to realize that a brand new Jeep was really not too much more and within our budget. So, we set up to take a test drive and upon arrival we discovered that the general manager, Ash Bashir, had arranged to get the Jeep in my wife's favorite color and it had both the hard and soft top! Ash then hooked us up with Phil Mathews in the Sales department. Phil went over the ins and outs of the Jeep and every aspect we could think of and then some. Phil was extremely courteous, professional and easy to work with. At no point did we feel pressured or uncomfortable, but rather relaxed and happy. After taking the Jeep for a test drive and trying it out, we fell in love with it. How could you not? The purchase experience was super easy and there were no long drawn out conversations, but only simple minimal communication during the three or four days in between the test drive and when our schedule allowed for the pick up date. We really didn't have to do much, which made the process very relaxed. When we pulled into the dealership to pick up the Jeep and sign the papers, everything was ready to go! Phil even went over every little detail of the Jeep and told us to come on back in the Spring when we were ready to switch Jeep tops out and they would gladly walk us through the process so we could see the proper steps. Phil even offered to come to our home to show us how... now that's customer service :) Both my wife and I can confidently say that the car buying process at Troiano was phenomenal. We have nothing but positive things to say about Phil and Ash. Thanks! More