Bill Estes Ford

Came from out of state to purchase We found our car on the Internet at this dealership and so the most of the deal was formed via email and phone calls. This was not an obstacle whatsoe We found our car on the Internet at this dealership and so the most of the deal was formed via email and phone calls. This was not an obstacle whatsoever with the great sales team of Steve Meegan and Jason Barrett. Steve gave me all the help I needed to decide to purchase the car using pictures and even a FaceTime video call so I could actually walk around the car, ask questions as if I was standing with him there even though I was 600 miles away. After we flew in to purchase the car, it was a seamless and quick transaction and we were on our way home in our new/used car! I would highly recommend them to anyone interested in a new or certified used car even if your not in there local area. More

Treated with respect I was treated with respect. All the personnel worked with me and conveyed in a professional way that they valued my business. They worked with me on I was treated with respect. All the personnel worked with me and conveyed in a professional way that they valued my business. They worked with me on a fair price. I bought a new 2016 Ford vehicle for a reasonable price. I am looking forward to a long term relationship with this dealership. I plan on using their service department for all maintenance and repairs, if needed. Both Kyle and Brandon showed professionalism and answered all my questions with thoroughness and patience. They accommodated my schedule with respect. I appreciate their efforts and will refer friends and family. More

Mike is Awesome! Mike Parham has helped both of my young daughter's buy just the right vehicle for them. He is polite, information, patient and willing to serve! As so Mike Parham has helped both of my young daughter's buy just the right vehicle for them. He is polite, information, patient and willing to serve! As someone who doesn't know much about cards,, I trust him in finding us two safe, used vehicles without spending a fortune. More

No Pressure I recently purchased a vehicle from Bill Estes Ford. The head coach at the local high school told me one of his coaches (Frank Wolfe) was the guy I ne I recently purchased a vehicle from Bill Estes Ford. The head coach at the local high school told me one of his coaches (Frank Wolfe) was the guy I needed to go see for my vehicle needs. I went in and Frank was coincedently the one who I ran into at the front door. Frank listened to my needs. I told him exactly what I wanted, he searched the website for me, and he pulled up a few vehicles that was going to get the job done for what I wanted to do. Long story short, I was able to get a great deal on my car. I'll be sending everyone I know to Frank to buy a car. More

sales personnel are truly proficient There were no hiccups in the process of completing my transaction.Courtesy was the norm for all that were involved with my purchase.Everyone was reall There were no hiccups in the process of completing my transaction.Courtesy was the norm for all that were involved with my purchase.Everyone was really nice as well as effecient. More

Great Experience I saw the car I wanted and was literally wrapped up in an hour!!! I love salespeople who are to the point and about business!!! The salesman asked, "w I saw the car I wanted and was literally wrapped up in an hour!!! I love salespeople who are to the point and about business!!! The salesman asked, "what's it going to take for you to go home today with the vehicle?" I gave a price, they met it, business completed! Probably one of the better experiences I've ever had at a dealership. Kyle Lunning, thank you for that! More

Excellent Customer Service We walked into the dealership on a Monday not knowing what we wanted to do. We meet Andrew (our salesman) that day. He was very friendly. You could te We walked into the dealership on a Monday not knowing what we wanted to do. We meet Andrew (our salesman) that day. He was very friendly. You could tell he cared about you as a person and wanted to get you into something you wanted. He wasn't pushy at all. It took us three days to decide what we wanted to do and he was patient with us. He made me want to buy a car from there! Everyone we came in contact with that worked there was wonderful as well. Bill Estes puts together a whole package on your car. Information from a few accredited websites, showing the value of your car. This made me feel good that they weren't trying to rip me off. They also had the whole history of when it was brought in to them. I love my new vehicle and am so glad I bought from Bill Estes Ford in Brownsburg. We will buy there again and highly recommend them to everyone. More

AMAZING SERVICE FRIENDLY ENVIRONMENT We went into the dealership thinking there was no way we would be driving away with a different vehicle but Lee made it happen! We traded a 2007 Chevy We went into the dealership thinking there was no way we would be driving away with a different vehicle but Lee made it happen! We traded a 2007 Chevy HHR with well over 200 thousand miles and drove away in a 2014 Nissan Altima with under 30 thousand. Now I'm not worried about breaking down with my baby in the car. Other dealerships have always seemed pushy and in your face but it wasnt like that at Bill Estes. The staff were all very friendly and were there to help us but in now way pushed a vehicle on us. Lee was amazing. He's very friendly and down to earth yet got the job done. The finance manager was great as well! I would reccommend this place to anyone! Job well done!!! More

Great They did a great job. I will be back for sure. Kyle took great care of me.i would recommend them to everyone. Go see Kyle They did a great job. I will be back for sure. Kyle took great care of me.i would recommend them to everyone. Go see Kyle More

Excellent Dealership Set up an appointment on line to test drive a 2016 Ford Explorer and drove away from the dealership four and a half hours later with our new ford. Jas Set up an appointment on line to test drive a 2016 Ford Explorer and drove away from the dealership four and a half hours later with our new ford. Jason Barrett made the car buying experience actually enjoyable. He never made us feel like we were being "sold" a car, Jason lead us to "buy" a car. This is the second vehicle purchased thru Jason. Bought a used car for my daughter thru Jason last June and would highly recommend "Bill Estes Ford" and Jason Barrett to anyone looking to buy a new or used vehicle. More