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Audi Dallas

Dallas, TX

4.9
2,333 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs. Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs. Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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5033 Lemmon Ave

Dallas, TX

75209

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Showing 2,333 reviews

July 05, 2016

Very attentive sales team We were immediately impressed with how knowledgeable, attentive and engaging Jacob was. The whole team was very kind and helpful through the stressfu More

by Audivirgin2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Van Der Kloom, Jacob Van Der Kroon
Jul 06, 2016 -

Audi Dallas responded

Congrats on your new car! We are so thankful to have had the opportunity to serve you and earn your business. We will make sure that Jacob and our management team sees your kind note. Let us know if you have any questions about your new car. We're always here to assist. Thanks again and have a great week!

July 02, 2016

Pathetic service and customer experience These guys are fine for buying the car. But their service is so pathetic. I spoke with Mr.Daniel Mclure the head of service, when I say I am not h More

by Sasidhar K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marvin, Daniel Mclure
Jul 05, 2016 -

Sasidhar K responded

If they have not worked on the part, this issue has happened when the car is in your dealership possession. Simply by saying it did not happen in our presence would not solve the issue. I clearly said to check my miles, so that you understand on how much the car was driven after it was taken from your dealership. When I have cleared my bills and taken my car, your team calls to notify that I still owe X amount in my bill, when I ask for break down, the number change approx. 5 times Once they say 900$ then 800$ then 500$ etc and finally 700$. Not sure today which is right. As I still don't have break down for my bill. When you take so long to give an appropriate bill on what service was done for your customer. How can you say that there is time gap between you service and bringing issues. As the car was never driven during the period and we have not identified the things. Once I found them I immediately brought them to your attention. So if you are servicing a high end and value your customers, you don't create this much mess in your bills nor with your process. You employees does not even feel sorry, rather he tells he is my customer and he is unhappy with his experience. I don't understand what this stupid logic that you customer service manger brings to me. Without even feeling sorry for all the things that you have done to my vehicle. He does not expect to see me as customer and clearly show how much you value your customers.

July 01, 2016

First Class Experience The leasing experience with Audi Dallas was exceptional. Kacy Hendricks was fantastic to work with. She spent time on the front end to really understa More

by RS2017A4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kacy Hendricks
Jul 04, 2016 -

Audi Dallas responded

Congrats on your new A4! We are so thankful to hear that your leasing experience was worth noting! We greatly appreciate you choosing Audi Dallas and yearn for another opportunity to serve you. Have an awesome July 4th! Thanks again.

June 30, 2016

2013 Audi Q5 Thank you Andy for your professionalism. I am glad I have a new vehicle. The other staff members were helpful as well. All the best to you! More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 01, 2016 -

Audi Dallas responded

Theresa, thank you so much for shopping with us at Audi Dallas! We appreciate the kind note and hope you're enjoying your Q5 as much as anticipated. Let us know if you have any questions regarding your new car. Thanks again and have a lovely week!

June 27, 2016

Quick Service Rick Nelson worked fast and hard to get my lease transaction done quickly, so that I could make it to an event on time. THOMAS in finance also worked More

by N. Washington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Nelson, THOMAS , Rick Nelson
Jun 28, 2016 -

Audi Dallas responded

Congrats on your new Audi! We are so happy to welcome you to the Audi Dallas family. Keep us posted with any questions regarding your new vehicle. We're always here to assist. See you when it comes time for your first service. Thanks again and have a great week!

June 27, 2016

First Audi experience I went in to the Audi Dallas location with a car in mind. John Kimberly was my salesman and it was a pleasure doing business with him. It was my fir More

by amosier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chase Wright
Jun 28, 2016 -

Audi Dallas responded

Congrats on your new car! We appreciate the kind note and will make sure Chase, John, and Jordan all see it! Let us know if you have any questions regarding your new vehicle. Thanks for choosing Audi Dallas and we'll see you soon!

June 27, 2016

Wonderful Experience All around. It was a great experience, I had to make 2 visits because of my own schedule restrictions; Adam was very accomodating. I was in and out quickly - Fina More

by BCordero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Figueroa & Finance Manager (Can't remember his name)
Jun 28, 2016 -

Audi Dallas responded

Congrats on your new Audi! We greatly appreciate the kind note and glad to hear that Adam was able to accommodate your schedule changes. Let us know if you have any questions regarding your new car. We look forward to the opportunity to serve you again. Have a great week!

June 25, 2016

Pleasure to buy new car It was a pleasurable and very positive experience doing business with Jack Hutchins from start to finish.He was friendly,personable,professional,not p More

by Lindy1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Hutchins, Jack Hutchins
Jun 27, 2016 -

Audi Dallas responded

Lindy, thank you so much for the kind endorsement of your experience with Jack! We appreciate you taking the time to let us know how the experience went. We look forward to serving you again soon. Let us know if we can ever provide assistance. Have a great week!

June 23, 2016

Audi dealer review Fair, quick turn around once car was purchased. We went in knowing what we wanted and and the salesman Stephan Neal was friendly and informative. I More

by Lbrasch101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephan Neal and Thomas Hornsby
Jun 24, 2016 -

Audi Dallas responded

Thank you for shopping with us at Audi Dallas! We're so pleased to hear that your experience at our dealership with Stephan was worth noting online. Let us know when it comes time to serve you next. Welcome to the Audi Dallas family! Have a fabulous weekend!

June 20, 2016

Purchase of our 1st Audi car Adam was very courteous and helpful in answering all our questions. The whole process of buying the car was a pleasant experience. As a 1st owner of More

by Aphilip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam in sales and Thomas in finance
Jun 21, 2016 -

Audi Dallas responded

Congrats on your first Audi! We are so happy to hear that you're enjoying it. We appreciate the kind note of your interactions with Adam. We'll make sure he sees a copy of your kind note. Let us know if you have any questions regarding the Audi ownership experience. Thanks again and we'll see you when it comes time for service!

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