Garden City Chrysler Jeep Dodge

Great Cars, Great Guys! Anthony, Hugh and Shawn are amazing. Over several weeks, Anthony worked with us to locate the car we wanted, ensure that it fit within our budget and Anthony, Hugh and Shawn are amazing. Over several weeks, Anthony worked with us to locate the car we wanted, ensure that it fit within our budget and got us on the road. No hard sales pitch, very patience warm and welcoming. Great guys - under Hugh's leadership they will continue to build a family of happy customers. I love my new Charger - Thanks again Guys! More

Professionalism with a smile Esther always greats you with a smile and is very thorough in explaining what going on with my car. Great advice about how to keep my car running smo Esther always greats you with a smile and is very thorough in explaining what going on with my car. Great advice about how to keep my car running smoothly as well. Always great to see her. More

Service with a smile from Esther Every time I bring my vechicle in for service I am greeted with a smile from Esther. She is an amazing representative. Very helpful in all aspects A+ Every time I bring my vechicle in for service I am greeted with a smile from Esther. She is an amazing representative. Very helpful in all aspects A++++++ More

How nice was ester Ester is the most sweetest person I ever met. She was very helpful in all aspects. My trips to dearlerships are never a pleasure but esterlin is a swe Ester is the most sweetest person I ever met. She was very helpful in all aspects. My trips to dearlerships are never a pleasure but esterlin is a sweetheart and I thank her so much. More

Thank you Anthony! This is my second lease with Garden City jeep and once again I couldn't be happier! Anthony was great. He helped me not only get the jeep i wanted but This is my second lease with Garden City jeep and once again I couldn't be happier! Anthony was great. He helped me not only get the jeep i wanted but he made sure I stayed within my budget. He was so patient and hands on through out the whole process! I highly recommend Garden City Jeep and Anthony to anyone looking for a new car or truck! More

Awesome This was my fourth dealership and I was already annoyed because I couldn't find the right jeep or service I wanted. When I arrived here the customer s This was my fourth dealership and I was already annoyed because I couldn't find the right jeep or service I wanted. When I arrived here the customer service was on point especially Briann. Briann was nice, Knowledgeable, and professional. She made the process of buying a car less stressful. I also want to thank Jose as well. Again thank you Briann perry and Jose Lopez . More

Excellent Service Experience ! Worthy of the Chrysler name! I had my Town and Country serviced with Garden City, to address malfunctions in the AC system an some issues with my tires & navigation system. Having I had my Town and Country serviced with Garden City, to address malfunctions in the AC system an some issues with my tires & navigation system. Having had poor experiences with other dealers, I went in a bit skeptical about the service I was going to receive. Upon walking in you immediately notice that they are very orderly, clean and have complementary breakfast items and coffee, as well as a comfortable waiting area. I was greeted and taken care of by Estherline R, who attentatively heard my requests and filled the required paper work to have the vehicle serviced. I was issued a loaner vehicle and went on my way. Half way to my destination I realized that the loaner 200C I was driving had a tire pressure issue and immediately called back to service. I got in touch with Estherline again and she went above and beyond to ensure that I had another loaner vehicle available for me and as a courtesy, plus ensured that the loaner I had, had a full tank as I had just filled up the 200c loaner before noticing the flat. Upon my return, I was greeted by Estherline and Diane the service manager and had a chance to explain the AC issues I was having with the vehicle. Unable to fully understand what I was describing and empathetic to potential complexity to issue, Diane immediaetly sent for a Senior Service Technician who sat in the car with me and who was able to understand the issues I was having. Diane ensured me that the issue was understood and would be addressed :). A+ Estherline, then secured my loaner ensured that it was adequately fueled and apologized for the inconvenience :). I received regular updates on the status of my car and had my car ready in 1 weeks time. I received my car fully service Clean and Operation :) A++ Thank you Estherline and Diana & to the Can Do service crew at GardenCity Chrysler and Jeep !!! A++ More

Alix is the best! Second time purchasing a vehicle from Alix. He always goes out of his way to accommodate his customers. He goes above and beyond the call of duty. Second time purchasing a vehicle from Alix. He always goes out of his way to accommodate his customers. He goes above and beyond the call of duty. More

Lack of service and professionalism Since owning the vehicle I have received subpar service. This has happened multiple times at Garden City. The last visit in particular was especially Since owning the vehicle I have received subpar service. This has happened multiple times at Garden City. The last visit in particular was especially bad. I made a trip to the dealership on 7/21 to address several issues. I was working with Tina (warranty manager at the time). She took pictures of the defects and sent them in to Chrysler. Unfortunately, when I received no update after a week, I called the dealership. They informed me she no longer worked there. Tom Bolger was the person who wrote up my work order and was my service advisor. He never updated me. Zero communication. When I called and asked the service receptionist who was in charge, they said they would have Diane call me back. I gave her my information. No one called back. I tried for several days to reach Diane and no one reached out to me. At that point I called SRT customer service (7/28). I have been actively working with the area manager and my SRT case managers to resolve the issues I am having with the car. The area manager instructed me that it’s best to take my vehicle to another dealership due to lack of service at Garden City. This dealership displays no sense of urgency and have very little professionalism. SRT case# 29794565. SRT management number # 855-778-8326. More

Best Experience Ever!! Just a few words to sum up my experience at Garden City Jeep: FANTASTIC!! A friend suggested this dealership and I am so glad that I listened! The man Just a few words to sum up my experience at Garden City Jeep: FANTASTIC!! A friend suggested this dealership and I am so glad that I listened! The manager, SAL LANZILOTTA and my salesman, ALIX ST. FORT were amazing! They went out of their way to get me the car that I wanted – even surprising me with my first choice in color! I really could not have asked for a better experience! I will be telling everyone about you and will definitely be back for the next Jeep! THANK YOU! More