Fletcher Chrysler Dodge Jeep RAM

Limited Truck Purchase. From start to finish fast friendly easy to work with, I had Ram trucks before this one and Ram has went over and above to make the truck the best. From start to finish fast friendly easy to work with, I had Ram trucks before this one and Ram has went over and above to make the truck the best. Thanks for your service. More

used jeep very helpful, good pricing, Dick was easy to work with, found the vehicle we wanted at a decent price and the financial department was not pushy on an very helpful, good pricing, Dick was easy to work with, found the vehicle we wanted at a decent price and the financial department was not pushy on anything More

Great Experience! This was my first time visiting this dealership. Everyone I dealt with was friendly, helpful and professional. I took quite some time to make a decisi This was my first time visiting this dealership. Everyone I dealt with was friendly, helpful and professional. I took quite some time to make a decision, but never felt rushed . Scott Dice and Jim Davis were both extremely patient with me. More

We frequent this dealer since our local dealer is terrible We have a dealership less than 6 miles from our home yet we drive over 20 to get to this one. The service department is awesome and the sales guy I de We have a dealership less than 6 miles from our home yet we drive over 20 to get to this one. The service department is awesome and the sales guy I dealt with was great he walked me thru pricing a truck and understood when I told him I wasn't ready just yet but would call when I was. No complaints from us. More

Good deal We have dealt with Dick Giles before and have always had a great experience. He bent over backwards to help us get our new caravan. We plan to always We have dealt with Dick Giles before and have always had a great experience. He bent over backwards to help us get our new caravan. We plan to always deal with him in the future. More

very happy Started my transaction online with Sarah. She is very professional and no pressure sales lady. I would recommend this dealership to anyone! I bought Started my transaction online with Sarah. She is very professional and no pressure sales lady. I would recommend this dealership to anyone! I bought a new truck and had tons of questions about the new electronics and she walked me thru everything. More

great car buying experience Second time back this year buying a vehicle! First purchased was a used truck, and the second was a new jeep patriot. I highly recommended Fletcher! Second time back this year buying a vehicle! First purchased was a used truck, and the second was a new jeep patriot. I highly recommended Fletcher!! More

Horrible communication! Purchased our truck two weeks ago traded our suv in. Everyone was friendly and very helpful while we were there. But that went out the window once we Purchased our truck two weeks ago traded our suv in. Everyone was friendly and very helpful while we were there. But that went out the window once we left there. We've been told multiple times that we would be receiving a phone call from them but never do. But when we call they say well the person you've been dealing with isn't here today they'll call tomorrow, but they never do! They are not very organized nor do they communicate with their customer well. More

Outstanding Experience When we first walked in to Fletcher Chrysler, we were met by Larry Schwab. He was very friendly and helpful. Throughout our experience, Larry was pati When we first walked in to Fletcher Chrysler, we were met by Larry Schwab. He was very friendly and helpful. Throughout our experience, Larry was patient, understanding, and worked extremely hard to get us what we were looking for. We had never been to Fletcher before, and because of the service we received, we will definitely be back. Thank you to Larry and everyone else who helped us get in to our new Jeep. We love it!! More

Horrible service department In late July I called the service department at Fletcher. I explained to them that the nozzles that spray my washer fluid onto the windshield was bro In late July I called the service department at Fletcher. I explained to them that the nozzles that spray my washer fluid onto the windshield was broken off. I told the service advisor that these are made of plastic and both are snapped off. I asked about setting up an appoint to get it fixed. The service advisor told me that " I'm booked for the next two weeks." The first appointment available is August 9th at 8:30am. I set the appointment. When setting the appointment I also gave the advisor my VIN. I arrived at the dealership at the scheduled time. Around 2:15pm I returned to the dealership to get my car. I was told that " we had to order the part from Chicago and it will be here tomorrow." After stewing for a few minutes, I spoke to the service manager. I explained my frustration to him. I asked why the part wasn't ordered two weeks prior when I set the appointment. I got a blank stare with the explanation that " that service advisor no longer works here." I will say that the service manager was much nicer than I would have been in the situation. However, I would not recommend this service department to anyone. My first clue should have been when it took two weeks to get in. Going forward, I plan to take my business elsewhere as it seems that Fletcher has no respect for my time. More