Ray Catena Jaguar of Edison

Great experience! I was told by a close friend that Alan was the guy to see, and he did not disappoint. The buying experience was super smooth, so much so that I didn't I was told by a close friend that Alan was the guy to see, and he did not disappoint. The buying experience was super smooth, so much so that I didn't feel the need to shop around. I came all the way from long island to meet Alan and make it happen and it was worth the drive. Driving back in my new Range Rover wasn't so bad either! Thanks Alan! More

An Incredibly Professional Experience From start to finish Ray Catena Jaguar does it better than anyone. Alan Burnside took care of my every need, including finding the best deal availabl From start to finish Ray Catena Jaguar does it better than anyone. Alan Burnside took care of my every need, including finding the best deal available and making the entire experience painless. In general, consumers today face apathetic sales reps, poor customer service and virtually no follow up. This dealership should teach the class on how to satisfy and exceed customer expectations. they set the standards and to date, I have not found another company that rises to their level. Well done! More

Knocked it out of the Park! Alan started out as "Super Jaguar Man" and went onto to be "Super Super Super Jaguar Man"! It was the best experience you could have! Alan started out as "Super Jaguar Man" and went onto to be "Super Super Super Jaguar Man"! It was the best experience you could have! More

Keeping Pace with SUVs CRM or Client Relationship Management is what I deal with day in and day out in my profession and I can say that Ray Catena Jaguar is very CRM oriente CRM or Client Relationship Management is what I deal with day in and day out in my profession and I can say that Ray Catena Jaguar is very CRM oriented. I started my search slowly via the official Jaguar website and eventually placed a call to RC Jaguar and was fortunate enough to be put in touch with Jim Hull. He listened to my requirements and over time [ no pressure] arranged a test drive. Jim then did the research to find options for me and I then followed up with another visit where I was able to discuss the available inventory and figure out the best deal. Once I made my decision [again no pressure] he insured my vehicle of choice was isolated from the available inventory until I could come in for the actual purchase. Jim facilitated the initial paper work via the internet and or phone so that my next visit to the dealership was simply to finalize the paper work and take delivery. Again no pressure and no surprises; sorry I take that back there was one surprise and it was a pleasant one ; that was the quick turnaround for delivery of my new Jaguar. I arrived at RC Jaguar at 615pm and rolled out of RC Jaguar at 845pm a very happy Jaguar owner. More

Great experience Excellent service ,and a great car buying experience with no pressure sales ! Showed up at 12 pm at the dealership and picked thru inventory, then dro Excellent service ,and a great car buying experience with no pressure sales ! Showed up at 12 pm at the dealership and picked thru inventory, then drove home in my f-pace by 4pm same day very easy . More

I'm more than Satisfied!Im Estatic! My Baby decided to buy me a car. We were introduced to Gus Dimitropoulis.He made our purchase of buying a Jag! A delight! He was extremely profession My Baby decided to buy me a car. We were introduced to Gus Dimitropoulis.He made our purchase of buying a Jag! A delight! He was extremely professional and willing to satisfy our needs. We felt comfortable and not pressured, like most salesmen! We love his style and would recommend him to our friends and family! We Thank You Gus! Kim and Rock More

They did a GREAT JOB!!! I gave a 5 Star Rating because they truly did a wonderful job. I felt they did all they can to make me happy. My experience is exceptional and would r I gave a 5 Star Rating because they truly did a wonderful job. I felt they did all they can to make me happy. My experience is exceptional and would recommend everyone I know to them! More

Great service and friendly salesperson I first contacted the dealership in February 2016 to lease a new Jaguar XE, but at the time, I was severely upside down in my previous lease. As a res I first contacted the dealership in February 2016 to lease a new Jaguar XE, but at the time, I was severely upside down in my previous lease. As a result, it affected the price of the Jaguar and I realized I wasn't in an ideal financial situation to lease yet. I told the salesperson, James Mull, I would follow up in a few months. I stuck to my word and contacted him again in September 2016. James kept my file because he said he knew I'd be back. He was very friendly, professional, knowledgeable, and courteous. He even threw in complimentary all-weather mats. JT Kumar was patient and helpful with showing me all the car's features. I'm so glad I bought my Jaguar XE 35t R-Sport from Ray Catena in Edison. Their overall service was excellent! More

Best car shopping experience I have ever had. Great dealer. Made my shopping experience a wonderful one. No finance personnel to deal with because everything is handled by your sales rep so it gav Great dealer. Made my shopping experience a wonderful one. No finance personnel to deal with because everything is handled by your sales rep so it gave me a better sense of security and trust. Made me feel in control of my purchase and reduced my time there significantly. Excellent experience altogether. More

Went to extraordinary measures! I wanted a specific vehicle and a specific price point. No easy task. I contacted dealerships within a 300 mile radius and the only person to follow t I wanted a specific vehicle and a specific price point. No easy task. I contacted dealerships within a 300 mile radius and the only person to follow through, call me back and get me the car I wanted was Frank. I live in northern Virginia and it was a three hour drive. But it was worth every minute! Even when I move back to california, if I ever need a new Jaguar i would fly back! I had one dealership treat me terribly and several others promise calls back that never happened. Not Frank! He found me the car I wanted from another place brought it to him and got me the financing I wanted. None of it was easy but he did it all for me without hesitation. Now I turn heads in northern Virginia and love driving it. I couldn't be happier! More