Phil Smith Kia

Great Customer Care and Service Had seen a used car on their website and contacted them for information. Immediately got contacted and placed with a rep (Mike Shearer) who immediatel Had seen a used car on their website and contacted them for information. Immediately got contacted and placed with a rep (Mike Shearer) who immediately assist me with any question and scheduled a test drive. Wife and I were treated great and was not pressured at all at anytime. Would highly recommend Mike and this dealership for all friends and family. More

hassle-free , friendly, no pressure tactics I was dealing with Phil and Hugo and my experience here was above my expectations. Phil and Hugo were friendly, personable and went above and beyond. I was dealing with Phil and Hugo and my experience here was above my expectations. Phil and Hugo were friendly, personable and went above and beyond. More

Pleasantly surprised Jaime Gomez is not listed below as a sales employee but it was Jaime who worked with me and negotiated a Kia lease. I have high praises for his attit Jaime Gomez is not listed below as a sales employee but it was Jaime who worked with me and negotiated a Kia lease. I have high praises for his attitude and professionalism. He even worked closely with me during installation of an add-on. His smile is infectious and thanks to his warmth and congeniality the experience was a very pleasant one. More

Friendly, knowledgeable and no pressure tactics. Mike was very friendly and I felt very comfortable. Didn't show me anything I couldn't afford. No pressure tactics. My experience was done in a timel Mike was very friendly and I felt very comfortable. Didn't show me anything I couldn't afford. No pressure tactics. My experience was done in a timely manner. No waiting hours to get the deal done. More

finance guy Finance man was very nasty treated us very badly told me to leave 3 times!! My family bought 6 cars here at the LHP dealership in the last 5 years we Finance man was very nasty treated us very badly told me to leave 3 times!! My family bought 6 cars here at the LHP dealership in the last 5 years we will never buy another!!!!!' We will go to Rick chase next time!!! Sales man was very nice Rocky but the Finance man has a very bad Attitude!!!!! Argiro 954 7327751 More

Abuseve employee The financial employee was very abuseve and rude! We were there over 3 hours buying a car, we New just what we wanted when we got there but they were The financial employee was very abuseve and rude! We were there over 3 hours buying a car, we New just what we wanted when we got there but they were very busy so we understood. All the sales men and managers were very nice to us and treated us like gold, me and my family had purchased 6 cars there in the past . We live and work in LHP and are members of all the local community clubs. The finance guy had a chip on his shoulder and was having a bad day so he took it out on us!! He was very abuseve told us to get out of his office and buy a car somewhere else! We were completely shocked we were never spoken to like that before especially from someone who we are buying a car from!! We will never buy a car there again (2leases coming up)!! We been in business our entire lives and we would never allow a employee to talk to a customer like that NEVER!!! Uncalled for!!!! Rocky was great!! Manger was great!!! More

it was well worth the wait. I had been searching to a Nissan Cube not later than 2010 with good mileage and the Phil Smith Kia had just the one I was looking for. I reached out t I had been searching to a Nissan Cube not later than 2010 with good mileage and the Phil Smith Kia had just the one I was looking for. I reached out to see and test drive the car and I received a quick and friendly reply from Michael Shearer. Mr. Shearer helped me get a really great rate and got me into the car I wanted even though I did not have much of a down payment, I really appreciate the time and effort Mr. Shearer spent on me and I am very happy with my new car. More

Quickest Deal in the History of Car Buying! Rockie was our salesperson and you should all hope you get him. He is professional, friendly, knowledgeable, and goes the extra mile for you. Before Rockie was our salesperson and you should all hope you get him. He is professional, friendly, knowledgeable, and goes the extra mile for you. Before we arrived, we spoke on the phone and he took down the specs for the car I wanted...a 2016 Optima. When we arrived, he had the car waiting and spent a good amount of time showing us the car, test driving and answering questions. During the negotiation process, Rockie was patient and helpful...never pushy or condescending. We arrived at a price that made all of us happy....and in record time! Gone are the days of spending 5 hours at a dealership when purchasing (or leasing) a car. From the initial greeting to putting our new tag on the car for us, Rockie was awesome. No pressure sales tactics here....just a great overall experience. Anyone in the market for a Kia should visit Phil Smith Kia and ask for Rockie. More

Jaime you are the best Jaime make my life so much easier ! Helped me , recommended and have me an awesome deal ! My das and I left with a big smile !!!!!!! Thank you so Jaime make my life so much easier ! Helped me , recommended and have me an awesome deal ! My das and I left with a big smile !!!!!!! Thank you so much You Rock!!!! More

Very good and useful I was very at ease with having to deal with Rockie the Kia as their representative. He was very agreeable and went out of his way to see that all my q I was very at ease with having to deal with Rockie the Kia as their representative. He was very agreeable and went out of his way to see that all my questions and cost adjustments in my favor were dealt with to my satisfaction, although his revisions did not quite achieve what had been discussed with Brian previously. Roy Clarke More