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Fair Oaks Ford
Naperville, IL
3,092 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,092 reviews
June 26, 2017
Over 20 years of outstanding service We just bought the new Ford Explorer Platinum and I have to be honest, I'm not sure why we ever bother to look anyplace else. No matter where we look, We just bought the new Ford Explorer Platinum and I have to be honest, I'm not sure why we ever bother to look anyplace else. No matter where we look, we always go back to Fair Oaks Ford because they have always treated us so well. We have purchased our past several vehicles from Clint Schreiber and will continue to do so in the future. Clint is never pushy and always goes above and beyond to find us exactly what we want. He is patient even when we are "high maintenance." This time around we also had the pleasure of dealing with Bob Wojtan. Bob took the time to explain all our options to us but was still respectful of our time. I would highly recommend this dealership as well as Clint Schreiber and Bob Wojtan to anyone on the market for a new Ford or Lincoln. More
by The I. Family
Helpful June 23, 2017
EXCELLENT SERVICE from Pam Hammersmith We purchased a 2017 EDGE Titanium and worked with Pam Hammersmith ( sales). We were allowed to test drive as long as we wanted. Also worked with Bob W We purchased a 2017 EDGE Titanium and worked with Pam Hammersmith ( sales). We were allowed to test drive as long as we wanted. Also worked with Bob Wojtan and Steve Squilio. All did a great job. GREAT CUSTOMER SERVICE!!! More
by edgedriver
June 23, 2017
Excelent Sales Man , Gio Pina , Did an Outstanding Job! Very friendly and professional. Overall, Everything was a great. I would surely recommend this De Sales Man , Gio Pina , Did an Outstanding Job! Very friendly and professional. Overall, Everything was a great. I would surely recommend this Dealership to my friends. More
by Mayepina24
Employees Worked With
Gio Pina
June 21, 2017
Efficient car buying experience The process of test driving, to financing, to learning about dealer installed options, to vehicle prep, to out the door with my new Expedition could n The process of test driving, to financing, to learning about dealer installed options, to vehicle prep, to out the door with my new Expedition could not have been more efficient. Nice people and easy to work with! A 5 star experience. More
by gone fishin
June 21, 2017
EXCELLENT SERVICE from Jeremy Bloom We purchased a 2017 Explorer Platinum and worked with Jeremy Bloom. Great experience, fast service and the process was easy and smooth. Will buy anot We purchased a 2017 Explorer Platinum and worked with Jeremy Bloom. Great experience, fast service and the process was easy and smooth. Will buy another car/Suv from them when the time comes. More
by cully37
Employees Worked With
Jeremy Bloom, Steve Squillo
June 20, 2017
Craig was AWESOME!!! Craig has been one of the most helpful and wonderful people I've ever had the pleasure of working with! He has been patient and extremely knowledgeabl Craig has been one of the most helpful and wonderful people I've ever had the pleasure of working with! He has been patient and extremely knowledgeable throughout this entire experience. I highly recommend going to Fair Oaks Ford-Lincoln for your next car purchase!! :) More
by mirihuer92
Employees Worked With
Craig Holsman
June 20, 2017
Quick and easy. Great team work. My wife and I came in Saturday and were once again treated royally by all. From our meeting with Brandon Caudill, who explained everything about each My wife and I came in Saturday and were once again treated royally by all. From our meeting with Brandon Caudill, who explained everything about each vehicle we reviewed. Once we made our selection. Bob Wojtan and Steve Squillo took us thru the process and got us out and happy in record time. This is why we keep coming back. More
by Michael Savini
June 13, 2017
Car buying the easy way I absolutely dread when it's time to get a new car. It's a nightmare with 4 little kids driving around for hours and then people offering joke deals. I absolutely dread when it's time to get a new car. It's a nightmare with 4 little kids driving around for hours and then people offering joke deals. I have been so insulted like salesmen think I am brain dead at some of the offers I've gotten. Craig came in right away with a very fair deal and there were no twists when it was time to proceed. Sale went through quick and painlessly and I am very very excited about my new car and no to be overpaying More
by Glass69
Employees Worked With
Craig Holsman, Steve Squillo
June 12, 2017
Great experience The dealership was very helpful. They answered all of my many questions. They are very knowledgeable and easy to work with. Would definitely recommend The dealership was very helpful. They answered all of my many questions. They are very knowledgeable and easy to work with. Would definitely recommend! Thumbs up! More
by Mhamann12
Employees Worked With
Gio Pina
June 11, 2017
A pleasant car buying experience. In May my wife and I found two Escapes online that had the options we were looking for. Louis was able to get us a better rate than our bank. It was a In May my wife and I found two Escapes online that had the options we were looking for. Louis was able to get us a better rate than our bank. It was a pleasant experience buying from Fair Oaks. More
by Patrick
