Northampton Volkswagen
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 870 reviews
Pleasant & effortless! We had the VW we wanted in mind and decided to go to Northampton Volkswagen. We met Omar and after a description to him of what we wanted, lo and beho We had the VW we wanted in mind and decided to go to Northampton Volkswagen. We met Omar and after a description to him of what we wanted, lo and behold there it was! In no time Omar got the car ready, and gave us the key so we could take it for a test drive. We were very impressed with the car, and within two hours the transaction was done and the car was ours! All involved were professional, attentive, and covered every aspect of buying a car making sure we were clear in understanding all necessary steps. Thanks for everything! More
Amazing Jamie was excellent at helping me purchase my first car! Greg was also very friendly and incredibly generous. He not only lowered the price significan Jamie was excellent at helping me purchase my first car! Greg was also very friendly and incredibly generous. He not only lowered the price significantly, but also included a free back up camera! More
My experience with my salesperson/dealership was flawless! I found this dealership online through cargurus.com. Their pricing was extremely competitive and thus I drove two hours to purchase my new Jetta GLI. I found this dealership online through cargurus.com. Their pricing was extremely competitive and thus I drove two hours to purchase my new Jetta GLI. My salesperson, Amber Riopelle, was extremely knowledgeable and low key. She made the process seamless and I had total confidence that I was getting the best pricing available. I was also not pressured into purchasing a service contract! Once the paperwork was completed, I had an extremely detailed run though of all the car's options with Melanie. She knew every bell and whistle and how to use them and explained them to me in an easy-to-follow manner. Being from out of state, the dealership has a neat program where "runners" will take my new car to DMV, in my city, and register my car and get its new plates, put them on, and deliver the car to my doorstep for no extra charge. Simply stated, I'm blown away and will refer all my friends/family to this dealership in Northampton, MA. Thank you, everyone, for making my car shopping experience painless and pleasant! More
Very Happy! Everyone at the dealership was pleasant to work with and understanding of what we were looking for. Jamie made it really easy to get the type of car w Everyone at the dealership was pleasant to work with and understanding of what we were looking for. Jamie made it really easy to get the type of car we wanted. We're very happy with our Jetta and definitely recommend this dealership. More
Great car, great people Amber at Northampton Volkswagen was great to work with when shopping for and purchasing a new car. She was pleasant, thorough, and informative from st Amber at Northampton Volkswagen was great to work with when shopping for and purchasing a new car. She was pleasant, thorough, and informative from start to finish. Amber was persistent without being pushy, which made buying a new car painless. She listened to my needs and was able to make finding the car I wanted a reality for me. I recommend Amber and the team at Northampton Volkswagen! More
Replaced Passat I totaled my previous car and needed to get out of my rental and into a new car asap. Amber, Greg and Elvis took great car of me. Met every request of I totaled my previous car and needed to get out of my rental and into a new car asap. Amber, Greg and Elvis took great car of me. Met every request of mine. Super easy, great customer service, will always be a customer of NoHo VW! More
Disorganized and disrespectful Drove 45 minutes to test drive a car that I had scheduled to see but both times the car was unavailable. When I was understandably frustrated because Drove 45 minutes to test drive a car that I had scheduled to see but both times the car was unavailable. When I was understandably frustrated because of this lack of communication Greg was disrespectful and chastised me for attitude. While the original sales person I spoke with was helpful and tried to find a comparable alternative when I asked for the manager's best price he could give me he didn't wish to answer. Dealership needs to get their act together. More
Fantastic service, fast and easy! Let me start out by saying that the entire crew over at northampton volkswagen worked very hard to get me into a new vehicle. Amber was absolutely won Let me start out by saying that the entire crew over at northampton volkswagen worked very hard to get me into a new vehicle. Amber was absolutely wonderful and very personable and professional. She made sure to go over everything with me while being upfront and honest. 10/10 would recommend them to anyone! More
Great First Car Buying Experience Amber, Greg, Elvis and Melanie were great, very friendly and a good experience all around. Amber was very helpful in working out issues with insurance Amber, Greg, Elvis and Melanie were great, very friendly and a good experience all around. Amber was very helpful in working out issues with insurance. More
Very nice - not pushy Like everyone, I'm skeptical of car dealerships! But I had a really good experience here. I dealt with Keith Natale and Elvis Cangieter. Both very Like everyone, I'm skeptical of car dealerships! But I had a really good experience here. I dealt with Keith Natale and Elvis Cangieter. Both very nice, not pushy. They were very helpful, but allowed me space to make decisions. They didn't seem desperate to just get a sale, which absolutely made me feel more confident in dealing with each of them. If I have a good experience with the car itself, I would absolutely return to this dealership... and ask for them. More