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Brent Brown Toyota

Orem, UT

4.2
6,983 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 6,983 reviews

August 22, 2017

CD Player My CD player broke and it was replaced. I was treated with care and respect and it was very much appreciated being new in the Utah area. More

by Kelly Newman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kelly! We are happy to hear you had a great experience with Joel while having your CD player fixed. We look forward to seeing you again!

August 22, 2017

Easy recall experience My vehicle had a recall notice on a feature of the interior and they worked on it quickly and made my care safe. Thanks for the good work. More

by karaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Aug 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kara! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

August 22, 2017

Quick, Reliable, and Friendly Service Service department was quick to get us in and was albe to get our 20,000 mile service done fast. They are supper friendly and easy to talk to and unde More

by calebmiller201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Aug 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Caleb! We are happy to hear you had a great experience with Casandra while servicing your vehicle and that we were able to get you back on the road quickly. We look forward to seeing you again!

August 22, 2017

Love our new Highlander Trevor was friendly and great to deal with. He wasn't pushy and really tried to get us what we wanted. We will definitely recommend him to anyone look More

by Hamburgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Durfey
Aug 23, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Trevor. Congratulations on your new Highlander! We look forward to seeing you again!

August 21, 2017

Service was done effectively and on time as promised No problems or complaints. Everything went as promised. Work apears to have been completed with no complaints or issues. I am satisfied with the s More

by Gary L Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Gary! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

August 21, 2017

Great I always have a great experience here. They always take care of me and my car. Always inform me of what's going on and make sure that I leave happy More

by tlisha59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

August 21, 2017

First visit. This was my first visit after buying my Camry Hybrid. I dropped it off and Jen was very helpful. She arranged for me to be shuttled back to work whi More

by Toyota Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

August 21, 2017

Decent price for oil change The price for the 3 pack oil change is good. My car works well after service which had been really nice. Sometimes the prices are a little steep for t More

by Scotthom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Scott! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

August 21, 2017

Great people I had Kyle Bourgeois as a salesman. I have worked with other people at Brent Brown Toyota before. Everyone is very knowledgeable and nice, but are sti More

by JMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Kyle while looking for a new vehicle. We look forward to seeing you again!

August 20, 2017

Fast and friendly!! I was in a rush and they really hustled to take care of us!!! Blake and his trainee were super helpful and friendly!! Thanks a bunch!! More

by Kimberly Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kimberly! We are happy to hear you had a great experience with Blake. We look forward to seeing you again!

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