1st Honda of Simi Valley - Service Center

John is the experienced service agent who is always so friendly and helpful. A true asset to this dealership - he keeps the communication channel open and does a fantastic job of explaining the work to be friendly and helpful. A true asset to this dealership - he keeps the communication channel open and does a fantastic job of explaining the work to be done, next steps and cost estimates. I hope First Honda takes great care of this agent. - A More

Friendly service department (John, Don) and a vehicle that performs well - thanks to Mike in parts department and Brian and the rest of the service tech team. that performs well - thanks to Mike in parts department and Brian and the rest of the service tech team. More

I have been using First Honda Service since I bought my 2006 Civic. Service agents are friendly and knowledgeable. I have to wait for my car so they always try their best to get my car done ASAP. The wa 2006 Civic. Service agents are friendly and knowledgeable. I have to wait for my car so they always try their best to get my car done ASAP. The waiting room is nice, clean and comfortable. The work area provided is great. I love that they wash my car when it is serviced. More

Your experienced, friendly staff always communicate all throughout the service process making my service visits enjoyable! throughout the service process making my service visits enjoyable! More

The staff was very friendly and helpful. They explained the issue clearly, how to avoid it in the future and had me out it fixed, without an appointment, within an hour. They explained the issue clearly, how to avoid it in the future and had me out it fixed, without an appointment, within an hour. More

Staff are very friendly, professional and efficient. I always have a great experience with this agency. I always have a great experience with this agency. More

Great costumer service, professional and very accommodating. Return car on time . Facilities are also cleaned. It is bonus they have a fridge with cold bottles of water for costumers while waiti accommodating. Return car on time . Facilities are also cleaned. It is bonus they have a fridge with cold bottles of water for costumers while waiting for the car More

Great customer service. Always goes the extra mile to make sure our car is taken care of. Always goes the extra mile to make sure our car is taken care of. More

My experience was great! I'm very thankful for such great customer service. Everyone is friendly and knowledgeable at this Honda of Simi Valley. Don was my service advisor an I'm very thankful for such great customer service. Everyone is friendly and knowledgeable at this Honda of Simi Valley. Don was my service advisor and he went above and beyond to make sure the problems on my vehicle were taken care off. More

Thank you for the having excellent customer service in the service department. My first time dropping my car off and it was a pleasant experience. I appreciate seeing the happy employees at 1st Honda. Tha the service department. My first time dropping my car off and it was a pleasant experience. I appreciate seeing the happy employees at 1st Honda. Thank you for being friendly and helpful. So far a very good experience with 1st Honda overall. More