21st Century Auto Group

I recently purchased a Mercedes C-class from 21century they were very accommodating in getting me the car at the right price and out the door quick... the sales rep, and shop manager were quick and very f they were very accommodating in getting me the car at the right price and out the door quick... the sales rep, and shop manager were quick and very friendly. At the end I had to go shake the owners hand for such an amazing experience... and they have an amazing selection of cars... I would highly recommend paying them a visit... More

Was looking to get a BMW , Mercedes, or Audi, and trade in my Jeep. 21st Century has a great selection of all luxury brands, so I found a 2012 Mercedes-Benz C300 with only 9,000 miles. The price was fair in my Jeep. 21st Century has a great selection of all luxury brands, so I found a 2012 Mercedes-Benz C300 with only 9,000 miles. The price was fair, not the cheapest I've seen, but I felt comfortable because the car was immaculate! Not even a scratch on it. I had a 2011 Jeep Wrangler Sport that they gave me fair market value for, and away I went in my new Benz! Arthur was tremendously knowledgeable and courteous. I would not hesitate to recommend this dealer to anyone. More

I just wanted to share my experience with 21st Century Auto Group. Before passing judgment please read the whole email. 18 months ago my wife and I purchased a BMW X5 from there. Hours after we pulled off Auto Group. Before passing judgment please read the whole email. 18 months ago my wife and I purchased a BMW X5 from there. Hours after we pulled off the lot the check engine light went on and a SOS Malfunction light went on. I was working with the Mechanic Sammy who tried hard to fix the car. There were other smaller issues that he corrected immediately but the check engine light and other lights continued to appear. The Mechanic who was awesome to us continued to take the car in and try to fix it, but within days after we all thought it was fixed those lights continued to appear. Since we purchased a Warranty we figured we would go directly to BMW instead of going back to the dealership. What happened after that was puzzling. We found out although we did purchase the Warranty the Finance Manager never activated so we spent the next several months going back and forth with him to no avail. Finally I decided to write a letter to the owner. The owner immediately got back to us and told Sammy the Mechanic to fix whatever was wrong regardless of the cost. Sammy did everything he could but it turns out we needed a special sensor from BMW and they kept sending the wrong one. After this happed several time over a 3 month period the Mechanic went into the owner who asked me how we can rectify the situation. Our only request was if they can’t fix this car just give us a car of equal value, nothing more nothing less. From there Sammy, yes the Mechanic brokered a meeting with the General Manager. I was leery at first because I was concerned it was the same people who I felt did me wrong to begin with. But what I found instead was they cleaned house. All the Managers were different and the experience after that was actually pleasant. They showed us some SUV’s which were of equal value. During this period of time Sammy the head Mechanic walked us through the process and gave us the low down on every car we looked at. Since he couldn’t fix our original car he felt obligated to walk us through every detail on the next car and wouldn’t let us leave until he gave all the information on every car. If you had a bad experience in the past give them another try. They cleaned house and seem serious about cleaning their reputation. I would go back because I completely trust the Mechanic and new Sales Manager. I feel comfortable they would stand by the sale but that wasn’t the case when this started. I absolutely promise you I have no affiliation with them at all. They just did me right and I felt the need to express it as I did jump all over them when things were not working out. More

I really liked this dealership, the staff is nice but I think its the best simply for the prices. Best purchase I've made on a car and Ive purchased my fair share of vehicles throughout my life. Searched o think its the best simply for the prices. Best purchase I've made on a car and Ive purchased my fair share of vehicles throughout my life. Searched online, came across this car, stopped by and everything worked out great. Would I recommend it?- If you want the best bang for your buck- YES indeed! More

Any good reviews for this dealer are all fake! The owner does them himself to make it look like people are giving good reviews.. They answer NONE of your questions.. The answer to all the questions yo owner does them himself to make it look like people are giving good reviews.. They answer NONE of your questions.. The answer to all the questions you have is " You can take the car tomorrow " They REFUSE to tell you what you are REALLY paying for the car until AFTER they get your large down payment.. UN-friendly, no curtsey .... THEY TELL YOU THAT YOU GET A FREE 42 POINT INSPECTION,,, THEN THEY CHARGE YOU $2655 FOR IT!!!! --THEY WORK IT IN THE PRICE--- THEN THEY NEVER DO IT!!! BEWARE BEWARE BEWARE BEWARE!!!!!!!!!!!!!!!! DO NOT BUY FROM THESE SHIESTERS!!!!!!! More

After months of trying to find the perfect car for me, I came across 21st century auto group. Hearing friends recommend me to this prestige used car dealership I browsed their online inventory and headed do came across 21st century auto group. Hearing friends recommend me to this prestige used car dealership I browsed their online inventory and headed down soon after I saw the BMW 5 series. i called and made an appointment w my salesman diego. AS soon as i got there everyone greeted me at the door and guided me every step of the way during my purchasing process! and i got my bmw i wanted. thanks to 21st century auto groupc More

Very helpful and nice! She helped us find the BMW we wre looking for and made the decisions easy. Also the dealership itself was very easy to talk too. Thanks Jeanne! Love the car. looking for and made the decisions easy. Also the dealership itself was very easy to talk too. Thanks Jeanne! Love the car. More

Purchased my car here about 2 weeks ago. Rudolf took care of me and worked out the best price possible. Really happy with the service and the manner in which they handled my sale. Best offer was at 21 Centur of me and worked out the best price possible. Really happy with the service and the manner in which they handled my sale. Best offer was at 21 Century and I have already recommended them to other people. Super Satisfied. More

Taking the time to review this place because it was by far the best service I have received in any dealership and the price was fantastic. I purchased a 2009 Mercedes Benz for the lowest price from any of far the best service I have received in any dealership and the price was fantastic. I purchased a 2009 Mercedes Benz for the lowest price from any of the rest of the places I looked at. Thanks Gregory! More

I just wanted to thank you for helping me find my first car. I greatly appreciate your devotion to your customers. I love my C300 and couldn't ask for anything more. Thanks to my salesman "Greg" he did a g car. I greatly appreciate your devotion to your customers. I love my C300 and couldn't ask for anything more. Thanks to my salesman "Greg" he did a great job with me. I will be sure to recommend you to everyone I know that's looking to buy a vehicle. I will always remember you and look back upon my days of driving away in my car. Thank you!" More