My Review Of A Better Way Wholesale Autos:
I was a bit apprehensive going to this place after seeing the reviews AND I had gone once before looking for a car for my girlfriend. When we got there and checked out the car she was interested in, it had SES lights on an airbag light, and was pretty dirty inside so we were very turned off...I did test drive it and just didn't like it, so we opted not to get the car. Fast forward one year later and I found myself in need of a truck. They seemed to have hands down, the LOWEST prices in the tri-state area, so I figured what the heck. Checked out a number of trucks and test drove them, the sales man Terri was super super laid back and let me check out/test drive whatever truck I wanted-which was nice, not being pushed into a vehicle I didn't want. Anyhow, I took two trips total, wanting to make sure I was "in love" with the truck. Ended up purchasing a 2008 Nissan Titan on the second trip, one thing it needed and we were assured would be fixed were brakes, a good cleaning and that was it. So I decided I wanted the truck and they gave us a time to pick up the truck and sign the paperwork the following day (it was Sunday so no DMV). Pick up the truck the following day; I requested to drive it BEFORE signing or putting down anything to make sure the brakes were fixed and sure enough, they were, and it was cleaned. Signed the paperwork and I was good to go, there was a slight issue with the plates where I had to bring the truck back, but honestly that happens. Had I lived further away I probably would have been frustrated especially since they had me come back but it was all of 5 mins-they had gone out of numerical order and gave me an incorrect plate.
I did have an issue with the truck 2 weeks later, where it wouldn't shift out of park due to the steering column shift mechanism failing. They were very pleasant to deal with, talked to the service guy on the phone he asked me a few questions I was able to answer and told me swing by. NOTE-it is NOT state law they provide you a rental, I didn't know that but a google search revealed that. They did however, offer to provide a ride to and from, that was nice. Anyhow, 2 days later truck was good to go. No charge since it was under their warranty and it's been all well ever since 6k miles and 2 months have been put on it.
I see a lot of people on here complaining about the condition of the vehicles etc. Cheap, Nice, Excellent Service, pick two. You can't have your cake and eat it too, their prices are ridiculously cheap for a reason; they buy cars from auctions and throw them on the lot, they don't sell, they probably auction them. Some people seem to expect the world out of these people, if you're buying a car for 3-5k below blue book don't expect it to be in perfect shape. Anyhow, like I said, the truck I chose did need the brakes changed and they did that as well as clean it before giving it to me. Sure, maybe the salesmen don't know EVERYTHING about every car, (someone made a comment about an STI below) but keep in mind there is ZERO pressure to buy. If you're interested as a buyer, you should know exactly wtf you want to buy, not walk into a dealership like a deer in the headlights and have a salesman talk you into buying something.
I guess I should summize this and say this; DO YOUR RESEARCH, I ran a vin check (they provide their vins online) on both trucks I was most interested in,and both trucks checked out showing dealer services etc. But seriously, know what you want, know how to look for problems, test drive it...don't drive like a poon get on it and go that's when you're going to find issues, hard stops, hard shifts-make sure that clutch is grabbing!, floor it-does it want to change gears or does it over rev etc. And if you buy an extended warranty, know what the heck you're buying and what it covers....someone was complaining below about routine service not being completed, if you had ran a vin-check you would have known if it was brought to a dealer and completed or furthermore, if you had actually checked into the service intervals it would have been an EXCELLENT question to ask the salesmen BEFORE purchasing it (don't you ask this of private sellers; "do you have the maintenance records for services performed?". Again, do your research, know what you're buying....does it have a timing belt or timing chain etc.
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