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ABC Nissan

Phoenix, AZ

2.7
588 Reviews
Welcome to ABC Nissan, in Phoenix, AZ! Here at ABC Nissan we value your time as a customer and we strive to provide the highest quality service in both sales and service. We know you have high expectations from a car dealer and we feel we will not only meet them, but exceed them. We're confident you'll be happy with ABC Nissan, the number one Nissan dealer in Arizona for over 25 years. Please feel free to leave your reviews, view our current inventory, contact us with any questions. You can also visit us at abcnissan.com for current sales and service specials! We look forward to serving you!
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1300 East Camelback Road

Phoenix, AZ

85014

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Showing 588 reviews

March 18, 2026

Service was fast and reliable adviser Edy Valdez very helpful and reliable he is always very good More

by Porfiriozavala331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edy Valdez
March 08, 2026

Great service I had my Rogue in for tire rotation and oil change. My service advisor was Maria very friendly and efficient. They washed my car also and did a great job. I will be back for my next service nee More

by bambi0922
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
February 26, 2026

Recent reviews submitted excellent service by Service department by Ben Marquez and staff Very detailed service Respectful of your time Quick in and out while you wait More

by Miamiviv
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ben Marquez
February 09, 2026

Never any problems. Always very nice. I have bought 2 cars there and highly satisfied More

by Cindy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Benjamin
December 26, 2025

Purchased vehicle that was supposedly inspected and was in great shape. Extended warranty was purchased as well. Amazing how much work has been required. Wear and tear items, understand, but almost nothing More

by HawknAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/a
Dec 31, 2025 -

ABC Nissan responded

Your feedback is important to us, and we understand your frustration. We take these situations seriously. We value customers who share their honest experiences, as it helps us identify areas where we can work to improve our processes. To discuss this matter further, please contact our Customer Service Director, Emily Hunter at 877-360-7805 so we can better understand the specific details of your situation and work toward a resolution.

December 17, 2025

Finance manager was sadly dishonest! Tacked on 4k in warranties we never discussed. There was another almost 3k in unexplainable charges. I was told because the car I purchased had tints More

by quentinivey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alyssandra
Dec 23, 2025 -

ABC Nissan responded

Your concerns are noted, and we understand your frustration. The situation you've described does not reflect the standards we strive to maintain. We take situations like this seriously and would appreciate the opportunity to review what happened during your experience. Please contact our Customer Service Director, Emily Hunter at 877-360-7805 so we can address these specific concerns directly.

August 20, 2025

I’m in out of state buyer so I knew that the sales buses were gonna take a little bit longer, but I didn’t expect it to take anything over a week. I was in the market for a 2012 Porsche Panamera, which this More

by German
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Betty, Robert
Sep 08, 2025 -

ABC Nissan responded

From the delays in communication to the confusion around fees, paperwork, and the condition of your vehicle upon arrival, I understand how this created an experience that did not feel transparent or efficient. As an out-of-state buyer, you placed a lot of trust in us to handle things promptly and professionally, and I regret that we did not provide the level of service you deserved. We want to make this right and regain your trust. Please reach out directly to our Customer Service Director, Emily Hunter, at 877-360-7805

August 05, 2025

Purchased car 8/1/25, they were dishonest, overcharged me and lied about paying off my trade in, overcharged me on a 1 year extended warranty for almost $3000. Did not give me contract had to ask for it. My More

by graceknisely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Beatrice (Betty) Gonzalez
Aug 11, 2025 -

ABC Nissan responded

It is especially disappointing to hear this feedback from a long-time customer of 20 years, and we truly understand how upsetting this must be. We take your concerns very seriously, especially regarding the transparency of your loan terms, trade-in payoff, and extended warranty pricing. Please know that we are committed to addressing this situation. We strongly encourage you to reach out directly to our Customer Service Director, Emily Hunter, at 877-360-7805

Aug 14, 2025 -

graceknisely responded

I have tried contacting you by phone but phone disconnects. Are you affiliated with ABC Nisssan?

Aug 14, 2025 -

graceknisely responded

I wrote Beatrice Gonzalez our sales person who sold us the car letting her know how disappointed we were once we got home and seen the contact on how they over charged us on the car, our extended warranty was way over charged , the term of the loan was a different term plus an additional charge added on our contract which was not told to us. Plus there was a negative equity listed on our contract which we were told it would be paid off. The guy by the name of Jesus in finance was in a hurry to have my husband sign and greet us goodbye when I said where is our contract. Very unhappy with this sale deal. My sales lady did not even have the decency to respond to my email. This tells me all she cared about was getting her sales commission., shame on her. ABC Nissan has lost a loyal customer.

July 23, 2025

Yesterday I got my oil change on my Nissan at ABC Nissan. My Service Consultant Mr Eddie Valdez got me promptly in and out! There are no words in my command to describe how kind and professional Eddie was - More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Valdez
Jul 24, 2025 -

ABC Nissan responded

We are overjoyed to hear about your wonderful experience with your oil change service, Jamie! It sounds like you received exceptional care that made your visit truly memorable. We understand how important it is to have prompt, efficient service, and we're thrilled that you were able to get in and out quickly without any delays. When our team members go above and beyond to create such positive experiences, it truly makes our day. We're so pleased that your visit left you smiling and that ABC Nissan exceeded your expectations.

July 02, 2025

I spent a lot of time building my credit so I could get a low interest rate on a new vehicle. I went into this dealership by mistake, was supposed to meet a salesman at another dealership. Long story short, More

by johnlee19681968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos & Darwin in sales/ Ben in svc
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