ABC Nissan
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 588 reviews
Great service I had my Rogue in for tire rotation and oil change. My service advisor was Maria very friendly and efficient. They washed my car also and did a great job. I will be back for my next service nee change. My service advisor was Maria very friendly and efficient. They washed my car also and did a great job. I will be back for my next service needs. More
Recent reviews submitted excellent service by Service department by Ben Marquez and staff Very detailed service Respectful of your time Quick in and out while you wait department by Ben Marquez and staff Very detailed service Respectful of your time Quick in and out while you wait More
Purchased vehicle that was supposedly inspected and was in great shape. Extended warranty was purchased as well. Amazing how much work has been required. Wear and tear items, understand, but almost nothing in great shape. Extended warranty was purchased as well. Amazing how much work has been required. Wear and tear items, understand, but almost nothing has been covered by the warranty. Why would a car that was fully inspected need a full brake job within a few months of purchase? Please do your research on both the car as well as the dealership as well as any add-ons and extras purchased in the finance office. Most of these negative reviews hold a lot of weight. More
Finance manager was sadly dishonest! Tacked on 4k in warranties we never discussed. There was another almost 3k in unexplainable charges. I was told because the car I purchased had tints Tacked on 4k in warranties we never discussed. There was another almost 3k in unexplainable charges. I was told because the car I purchased had tints (which it did not) they said they would add them and they did not. Also nitrogen in the tires and I found out that was not true either. Very disgusting dealership. Sad that this dealership has so many bad business practices. Do yourself a favor, go elsewhere. More
I’m in out of state buyer so I knew that the sales buses were gonna take a little bit longer, but I didn’t expect it to take anything over a week. I was in the market for a 2012 Porsche Panamera, which this were gonna take a little bit longer, but I didn’t expect it to take anything over a week. I was in the market for a 2012 Porsche Panamera, which this dealership carried I contacted them. I didn’t get a response for a couple days. Finally got assigned a sales person then I was talking numbers and they tried charging me $500 for 10 which I thought was new that’s why they were I thought they were trying to charge me for it. Good thing I declined that payment because the tent is scratched and it’s already peeling with the original paperwork they had me signed at $23,000 I ended up paying a total of $25,000 $2000 that I don’t know where they were at and when I confronted them, they said that they were on the original purchase agreement and at this point I was done with it. I go to my bank to finish up my paperwork so I can send them the check. They try using scare tactics on me in order to get me to send a check faster. It’s too late in the day for me to overnight it, but it gets to them within two days. They then decide to take their time to process the check which is four days that I took under the process the check they originally told me on the phone that I’d get the car the Wednesday of the next week then Monday comes and that they tell me they still haven’t processed my check. I’m a little bit irritated because they told me to send the check as fast as possible so no one buys it out from under me which is a scare tactic and is something that very sketchy dealership to use then for the whole week I’m waiting for the classes of the check and tell me when my car’s gonna arrive they tell me it’s gonna arrive Sunday or Monday and then Monday to Wednesday so they keep moving the dates and I’m very irritated about it Monday. They finally pick up the car, I get proof and I’m excited the car arrived Tuesday, which made me really happy today. I took it through my service department at the dealership. I work at to find out that not only has an option service to buy them, but also hasn’t had an oil change, which is more money coming out of my pocket even though they charged me 2000 more than our original purchase agreement was. More
Purchased car 8/1/25, they were dishonest, overcharged me and lied about paying off my trade in, overcharged me on a 1 year extended warranty for almost $3000. Did not give me contract had to ask for it. My and lied about paying off my trade in, overcharged me on a 1 year extended warranty for almost $3000. Did not give me contract had to ask for it. My sales lady was Beatrice Gonzalez. She goes by Betty. Her Manager by the name of Eddie was dishonest about paying off trade in. Over priced me on the car we received. Loan term was 84 mos which we were not told. This car was for my daughter, single mother with small children. Been going to ABC Nissan for 20 years. I will never buy a car from them again. Unsatisfied Customer. More
Yesterday I got my oil change on my Nissan at ABC Nissan. My Service Consultant Mr Eddie Valdez got me promptly in and out! There are no words in my command to describe how kind and professional Eddie was - My Service Consultant Mr Eddie Valdez got me promptly in and out! There are no words in my command to describe how kind and professional Eddie was - he should be promoted and raised right now this minute! I'm still grinning from ear to ear after this Nissan experience! More
I spent a lot of time building my credit so I could get a low interest rate on a new vehicle. I went into this dealership by mistake, was supposed to meet a salesman at another dealership. Long story short, low interest rate on a new vehicle. I went into this dealership by mistake, was supposed to meet a salesman at another dealership. Long story short, I told them I had $1000 to put down and expected a decent rate. They ended getting me to obligate myself to an additional $1500 down all in $500 pymt over the period of 1 week. Which I did do. But they told me this was to ensure me and interest rate of 9%. Within 3 days of purchase the electrical went haywire. Took it back and they said rodent damage, $750 repair. My girlfriend was on the phone with me, told me to get my belongings, leave the keys and get a ride home. They had the car done in 10 mins at a $250 discount. 1,st oil change free, made appt for 2nd. My girlfriend told me the warranty exp'd in April. I called Ben at the svc dept he said no it's not exp and I have to get oil changed there in order for warranty to remain good. We arrived today for svc. My girlfriend showed Ben and another employee the expired warranty and asked them if it was exp'd. She told them we're still getting the oil changed. Both said yes it's exp'd. She doesn't like liars and told them as much. I have to agree these are shady practices, also wanted to add I was not told the vehicles was ever involved in an accident, but clearly on the back drivers side window, written in grease pen that's been attempted to be washed off it has a date it was towed and lists damaged received, including the cluster panel which was what I was charged for on the rodent damage. Also was told the vehicles was $22,000 in the loan papers it's over $25,000 and that's after my high pressure $2500 down. Overall stressful experiences here and now that I know my warranty is exp'd I'm not coming back. Deceptive sales practices all the way around. I can't help but feel these people think most of the population is idiots. More

