Acura of Brooklyn

Worked with Mohammed to secure a pre-owned car with really low mileage—practically brand new, quickly and at a good price. He was so attentive during the search process and helped me to secure the perf really low mileage—practically brand new, quickly and at a good price. He was so attentive during the search process and helped me to secure the perfect ride for me. Would highly recommend the dealership to anyone looking for to own their first or upgrade their current car. More

The sales team at Acura of Brooklyn were great. They helped in everything I needed and had great offers. They took there time with me and made sure everything was good to go before I left. They helped in everything I needed and had great offers. They took there time with me and made sure everything was good to go before I left. More

Gave the car in for an oil cahage, took 2hrs and $100 which is fine. Then was told I need some things flushed (transmission etc.) They said they can do it in a hour and they did,but I got charged 4rhsfor which is fine. Then was told I need some things flushed (transmission etc.) They said they can do it in a hour and they did,but I got charged 4rhsfor the job because they rushed the job. I'm stilling waiting for management to call and apologize for the mistake. More

My husband and I dealt with Ellen S. She was attentive to our needs and made us feel like we were her only customers. Her "bed-side manner" was impeccable. She worked hard to get us t She was attentive to our needs and made us feel like we were her only customers. Her "bed-side manner" was impeccable. She worked hard to get us the best deal possible for our situation. Consummate professional yet very friendly. Highly recommended! Thank you Ellen. More

Service department absolutely terrible. Dropped off my car 9 days ago. Still no on started working on it, no updates, no return calls. Dropped off my car 9 days ago. Still no on started working on it, no updates, no return calls. More

I had an absolutely terrible experience with Accura Brooklyn. I recently purchased a new RDX 2023 from them and it has been nothing but a headache since. When I first arrived, the sales team was overly Brooklyn. I recently purchased a new RDX 2023 from them and it has been nothing but a headache since. When I first arrived, the sales team was overly friendly and offered me discounts to make the sale. However, it all went downhill from there. When it came time for registration, I requested for it to be sent to the dealer so I could pick it up. They agreed to this, but when I called to check on it a few days before the temporary registration expired, nobody answered the phone. When I finally went in person, the manager was incredibly rude and unhelpful, simply telling me to come back on Monday. When I returned on Tuesday, the person I spoke with told me that the registration had already been sent to my address, despite my original request. When I called to confirm, the lady at the sales desk told me to come in and pick it up. When I arrived, they claimed to have never received anything and told me to come back in three weeks. Throughout this entire ordeal, Accura and Honda in this location showed absolutely no responsibility for their customer. They were unresponsive, unhelpful, and completely wasted my time. I would never recommend anyone to purchase a vehicle from them, as their customer service is a complete disaster. Save yourself the time, money, and frustration by finding a different dealership to work with. There are plenty of other options out there that will treat you with respect and provide quality service. Do yourself a favor and look elsewhere for your next car purchase. I just wanted to give Moni (517) a quick shout-out and say thanks for saving my butt with my registration. Seriously, you totally came through and saved me like three whole weeks of stress and frustration. I really appreciate your help and your super cool attitude More

The best car buying experience I ever had! If you're the kind of person who values transparency, you definitely want to contact Maksim, what a pleasure he was to work with! His profession If you're the kind of person who values transparency, you definitely want to contact Maksim, what a pleasure he was to work with! His professional attitude, knowledge, and honesty is top notch. The financer, Dwayne, was equally outstanding. No surprises, no haggling, no stress - the entire transaction couldn't have gone more smoothly. Thanks, Maksim & Dwayne, for such a straightforward, comfortable and pressure free experience. I wish you both the best and look forward to referring family and friends to you in the future. More

Got a new MDX and had a great experience from beginning to end. Faiza did a great job helping me with the transaction and I got exactly what I wanted. This is my third Acura and I can honestly say this wa to end. Faiza did a great job helping me with the transaction and I got exactly what I wanted. This is my third Acura and I can honestly say this was the best experience buying one. Thanks guys! More

I bought TLX last week working with Faiza K and it was a great experience. Initially there were some misunderstanding but she was quickly able to understand the facts and communicated well with us, manager, great experience. Initially there were some misunderstanding but she was quickly able to understand the facts and communicated well with us, manager, finance etc., to make the whole process smooth. She was very professional and courteous. I would strongly recommend her and the dealership if you are in the market for Acura ! More