Al Packer's White Marsh Ford

Great experience. We went looking at Explorers. We were undecided and not sure if we wanted a 4 or 6 cylinder. Nathan was very helpful and took the time to go over the We went looking at Explorers. We were undecided and not sure if we wanted a 4 or 6 cylinder. Nathan was very helpful and took the time to go over the choices. We told him we had a True Car price and he knew the price without us providing the True Car paperwork. The process was easy and stress free. We will deffently shop for our next car at Al Packer Ford. More

Great experience! This is the second vehicle we've bought from Nathaniel Burgess. Everyone involved was knowledgeable and professional. We traveled from NY to get a gre This is the second vehicle we've bought from Nathaniel Burgess. Everyone involved was knowledgeable and professional. We traveled from NY to get a great vehicle at a great price and we couldn't be more satisfied. Nate was great to work with. Thanks, Nate! More

Fantastic Service I have bought several vehicles from Lance. He has always been warm and friendly. Lance will never pressure you to do anything you do not want to do. M I have bought several vehicles from Lance. He has always been warm and friendly. Lance will never pressure you to do anything you do not want to do. My wife and I actually enjoy the process of buying a vehicle. We have sent many people to Lance as well and they have had similar experiences. More

Spectacular This was my first time being able to get myself into a brand new car. Nate Burgess and the guys at Al Packer did an amazing job helping me understand This was my first time being able to get myself into a brand new car. Nate Burgess and the guys at Al Packer did an amazing job helping me understand what I was signing, answered any questions I had and made my entire experience extremely pleasant overall. I have already recommended several people to Al Packer White Marsh Ford and would recommend anyone else I know looking to purchase a new vehicle! I look forward to any future business with Nate! He was such a wonderful help. More

I loved it very nice staff and super friendly I loved the experience so much I had my sister flight in from Indiana and buy a car my brother and other sister is next I loved the experience so much I had my sister flight in from Indiana and buy a car my brother and other sister is next More

Service Aaron did a top notch job for me. I had a minor issue and he handled it like it was the most important job he had all day. Kudos to Aaron. Aaron did a top notch job for me. I had a minor issue and he handled it like it was the most important job he had all day. Kudos to Aaron. More

Great experience Staff was very professional & accomidating. Came in on Saturday morning without an appointment to get an oil change. Spoke with Paul Sarandos in refer Staff was very professional & accomidating. Came in on Saturday morning without an appointment to get an oil change. Spoke with Paul Sarandos in reference to wait time &. He & his staff got me out in reasonable time with performing oil change & rear brakes. Excellent customer service. Thank you! More

Excellent service for sales associate - Stephen Lefko Stephen went above and beyond to service our family. We appreciate his efforts and love our purchase. We would recommend him and the dealership to oth Stephen went above and beyond to service our family. We appreciate his efforts and love our purchase. We would recommend him and the dealership to others. This was an online transaction: purchase. Thank you. More

Problems quickly addressed! There were issues with my AC and after several visits, it was successfully addressed. This is the 1st time that I had real difficulty with the Servic There were issues with my AC and after several visits, it was successfully addressed. This is the 1st time that I had real difficulty with the Service Department, but Dave Worth was quick to speak with me and find a resolution. More

Robert Bayer is the bomb. Love this service department. They always get my car in the shop in and out in a timely manner. Robert Bayer always stayed in touch with me regarding Love this service department. They always get my car in the shop in and out in a timely manner. Robert Bayer always stayed in touch with me regarding my vechicle.. More