Alamo Toyota

Zero integrity. Blatantly lied about a 115.00 repair to close a deal on a used Tundra. David Holderman was the sale rep. His sale manager flat out lied when I ask Blatantly lied about a 115.00 repair to close a deal on a used Tundra. David Holderman was the sale rep. His sale manager flat out lied when I asked about the $115.00. Get any "insensitive" in writing because this dealership employee dishonest men. More

Alexander D you are the true definition of a used car sales man. My son and I went to buy a car that we had inquired about when we got there the salesman kept trying to show us other cars, and wasting m sales man. My son and I went to buy a car that we had inquired about when we got there the salesman kept trying to show us other cars, and wasting my time. I finally said where is the car we want to look at I am not signing anything until we see the car. He finally went and got the sales manager. Someone was driving that car until theirs got delivered. We drove 3 hours to look at this car, and he knew that. We asked numerous times about it and they disregarded the ask. The other part was the dealership was going to charge me an additional fee to fix damage on a car that is advertised as "Toyota Gold Certified." Also charge me $2,700 dollars for the Certification. I spoke with an owner (I personally know, and one of his top salesman of a Toyota dealership in a different town.) He said to be "Toyota Gold Certified" the car can not have damage, and the certification only cost about $500. So we passed on this car and went to another dealership and paid in full for a 2022 with 22,000 less miles. My son has worked hard to save HIS money for a car and this dealership tried to rip him off. They wasted a majority of our day after driving 3 hours to purchase a vehicle that they knew we were coming to see and let someone take it off the lot, and then tried to sell us something else. Alexander D you are the true definition of a used car sales man. More

Bait and switch. In addition to the advertised used vehicle price, a forced and unadvertised $2800 "Alamo package" of unnecessary items was going to be added to the f In addition to the advertised used vehicle price, a forced and unadvertised $2800 "Alamo package" of unnecessary items was going to be added to the final sales price. +15% adder! Unethical - avoid this place. No other factory Toyota car sales in the country does this. More

If I could give this place zero stars I would. I’m completely disgusted with my experience there today. After speaking with a salesman I drove to San Antonio from Austin to pick up a Kia Telluride I’m completely disgusted with my experience there today. After speaking with a salesman I drove to San Antonio from Austin to pick up a Kia Telluride. This was a recent car accident left my previous car totaled, my family needed this car asap. I test drove, did the endless questions, signing and paperwork only for them to tell us at the END of the process that the car’s mileage was not in the 11,000 range but close to 32,000!!! They called this “human error” but I felt it was very suspicious and deceptive!! They were going to keep the price the same since “that’s what it was supposed to be anyway.” Wow, I found it so epically bold to say that—they offered to go a ridiculous $500 down, a slap in the face. We left and wanted to warn others about this scam of a dealership. Mad they wasted my families time and money and could care less! These guys still have the incorrect mileage on this car to get some other unsuspecting person in the door. This SHOULD have been changed asap —it’s still on their website!! More

The absolute worst rip-off in the history dealership scams. Had my car serviced there a month ago. Today the check engine light went on. Had an appointment but service was delayed because of a "backlog scams. Had my car serviced there a month ago. Today the check engine light went on. Had an appointment but service was delayed because of a "backlog from last night". We received a text about an hour later for "suggested work" of over $1000. Keep in mind I had the car serviced there a month ago! The service tech said "at the very least I needed a new gas cap"! They wanted $250 to replace the current cap. I googled new caps and the prices ranged from $17 to $36 dollars. Essentially it cost me a "diagnostic charge" of $150 to determine I needed a new gas cap! These people are scam artists and I will never buy a car or service a car from them again! More

I drove from Austin to look at a used car that was listed as one price. Sat down to negotiate and the price was increased almost 6k dollars? This absolute FRAUD! as one price. Sat down to negotiate and the price was increased almost 6k dollars? This absolute FRAUD! More

I was looking for a very slightly used Sienna, and saw a low millage Sienna on their website. Joel had the car ready for me when I got to the dealership, but needed to help another customer, so Alex worked low millage Sienna on their website. Joel had the car ready for me when I got to the dealership, but needed to help another customer, so Alex worked with us. Both were very helpful and the whole process was easy and quick. I test drove the vehicle and signed the paperwork in less than time than it took me to talk with a salesperson and test drive at another dealership (we were preapproved for our loan). We were very happy with the service! Joel and Alex even delivered the car to me after it was detailed and a small area of tint was repaired. Thank you for a very positive car buying experience! More

Oscar Ortiz helped me get just the car I wanted and the financing was quick and easy. financing was quick and easy. More

Worst communication here. I have been trying to get a hold of someone especially the GM but have failed. There are no emails or accurate phone numbers. I have been trying to get a hold of someone especially the GM but have failed. There are no emails or accurate phone numbers. More

Please be aware that this dealer will try to charge a Market Adjustment (additional cost to vehicle, above msrp), and potential dealer add on items that are not listed directly online(listed in the detai Market Adjustment (additional cost to vehicle, above msrp), and potential dealer add on items that are not listed directly online(listed in the details link). In this case, those additional costs totaled $7696. In my case we agreed on a number (thank you Steven Rodriguez and Ben Obermayr, I do believe you tried to get me the initial price we agreed on) , but as I was about to test drive the vehicle, Mr. Boulos(GSM) appeared. He was informed of the price I was given, and he immediately shot it down, stating that another person had been in a previous day and offered way more. I test drove the vehicle, but upon my return I was notified that the price we agreed on was no longer valid. I was offered another price, but at that point my trust was lost, and so was my business. Mr Boulos, I hope that other customer return, because I will not. More