Alamo Toyota

Reason for Visit: Sales

I recommend this dealer: No

My Review of Alamo Toyota:
First off, just because a vehicle is listed under the dealer's internet website as being "available" DOES NOT mean that it is on the lot. I arrived at Alamo Toyota only to find the Corolla I found under their website was not on the lot, but in another city more than two hours away. They tell me they share internet vehicle access and that it is still "available" because they can have it driven over. Just a trick to get you to the lot. So, I give them the benefit of the doubt and test drive another vehicle similar to the one I wanted. I decided to go ahead and purchase the vehicle. Almost an hour later I am told by the salesman that he found out the dealer sold the vehicle I wanted, but he has another with two extra packages that I did not want at another dealer in Houston. After some haggling with the price I get it to a price somewhat acceptable. I drive home and receive a call from the dealer letting me know that they found out yet another useless option is installed on the vehicle. I just said screw it and told them to forget it.

Overall poor experience. Do not trust internet sales...seemed like a big trick to get me to pay more. Spent over 6 hours at the dealer for nothing. The salesman was polite, but needed someone more experienced to handle this sale. Look to another dealer if you plan to buy a Toyota.

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