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Alan Webb Nissan - Service Center

Vancouver, WA

4.3
513 Reviews

513 Reviews of Alan Webb Nissan - Service Center

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March 24, 2024

Blaine & Alan Webb are great at communicating and what I really appreciate is they do only work that needs to be done and the cost is pretty fair. I like knowing there are well trained technicians to work More

by rdonovan491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Alan Webb Nissan responded

We appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 14, 2024

Mike Henderson the salesperson is the best in Clark County. hand down. not so happy with the rest of them. More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My sales manager is not listed, there for no good rating. worked with Joe for a bit, not happy with the sales attitude
Mar 16, 2024 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2024

A bit disappointing in that the problem was not found. You have all the fancy machines and yet you could not diagnose the issue. Paying for diagnostics and no solution is highly disappointing. More

by BBSOCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Alan Webb Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

February 29, 2024

Blaine was quick, friendly courteous and knowledgeable. No pressure but thorough inspection of our vehicle, with great recommendations. More

by bluscene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 23, 2024

Love working with this dealership! The service dept is top notch! Thank you for everything!! More

by BADRADRAE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Alan Webb Nissan responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2024

Our experience at Alan Webb has been exceptional. The salesman was knowledgable and helpful and the service we have received has been professional and timely. More

by DAOESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Alan Webb Nissan responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2024

Jason is amazing he always does great work, I appreciate the whole team for everything they did. Such a friendly staff and helpful with all the information as well as the checking in and out process. Highly More

by EMTERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kilde
Feb 16, 2024 -

Alan Webb Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2024

ook my 2016 Mitsubishi in for a diagnostic check on the transmission. Fadi was quite negative about it giving me the impression it was a waste of time bringing it in,which ultimately it was not only a wast More

by sunsetmeadows2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fadi Batroukh
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Everything was taken care of in a timely manner. Very Curtious and pleasant service. Didn't have to wait very long at all. Thank you More

by RICHEYCAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Alan Webb Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Alan Webb Nissan! We look forward to your next visit! Take care!

December 28, 2023

Prompt service, good explanations, they answered any questions I had immediately. Rapid work, Thank you! More

by golfunit
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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