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All American Chevrolet of Odessa

Odessa, TX

not yet
rated
207 Reviews
All American Chevrolet of Odessa is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. We also pride ourselves on taking care of customers, paying you top dollar for your trade, and our huge selection and volume of vehicles. We have the largest parts and service department in the central Texas area and encourage you to come visit us to experience our facilities and team members.
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5020 North John Ben Shepperd Pky

Odessa, TX

79762

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Showing 207 reviews

October 06, 2023

Amazing service friendly service well work hard to try and get you your car amazing job More

by Solisrobert5ten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Arzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamond Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

All American Chevrolet of Odessa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lamont Myles - General Manager

February 15, 2023

Usual slimy bait and switch tactics! Saw a truck with a drive it now featured price on their website today. Went to check it out and was told by the salesman that he can’t do that price More

by Jvincent0710
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown salesman
Feb 17, 2023 -

All American Chevrolet of Odessa responded

I appreciate you bringing this to my attention. Please contact me as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Lamont Myles - Assistant General Manager

June 16, 2022

We were in and out with our new vehicle in no time loved the fact that a very friendly bilingual person attended with great professionalism it’s our second vehicle. Previous car a 2017 Chevy Suburban.. pre More

by dg.galindo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Arzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aron Perez
Jun 17, 2022 -

All American Chevrolet of Odessa responded

Thank you for leaving us this great review, dg.galindo . We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Lamont Myles - Assistant General Manager

February 23, 2022

Después de haberles comprado 5 vehículos y referido a dos más, me retracto de seguir recomendando a All American Chevrolet, ya que al tratar con Flor Ordoñez se volvió una mentira tras otra y se aprovechan d More

by Ed Glez
Price
Recommend Dealer
No
Employees Worked With
Flor Ordoñez
Feb 28, 2022 -

All American Chevrolet of Odessa responded

Este no es el tipo de experiencia que deseamos brindar, Ed. Nada nos gustaría más que resolver esta situación lo antes posible. Por favor contáctenos lo antes posible o cuando sea más conveniente. Sinceramente, Lamont Myles - Assistant General Manager

Mar 01, 2022 -

Ed Glez responded

Se me olvidó añadir que están publicando mercancía que no tienen y que ni siquiera existe. Como prueba, se me envió una fotografía de una 2500 Silverado de otra agencia, y lo peor fue, la desilusión que nos llevamos. Esperamos semana tras semana para viajar juntos con unos amigos y llevarnos el supuesto vehículo nuevo.

November 12, 2021

I'm very satisfied with the service Very professional I'm very satisfied with the service Very professional employees 👏 keep up the good work More

by Monica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

All American Chevrolet of Odessa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Lamont Myles - General Sales Manager

October 16, 2021

Daniel Rivas is everything you want in a sales man he helped me decide on what car is best for my family. I never felt pressured or bothered but he was always right there when I needed him. I will always More

by Linda R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rivas
Oct 18, 2021 -

All American Chevrolet of Odessa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Lamont Myles - General Sales Manager

October 04, 2021

Daniel Rivas helped and very professional! Was very happy with my purchase and everything he did to make it happen. More

by Miguelanj4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rivas
Oct 06, 2021 -

All American Chevrolet of Odessa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lamont Myles - General Sales Manager

September 17, 2021

I'm very pleased with customer service here, Daniel Rivas help me with some questions that a had he deserves an A+ More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rivas
Sep 17, 2021 -

Teresa responded

Very pleased

Sep 17, 2021 -

Teresa responded

👍

Sep 17, 2021 -

Teresa responded

❤️

Sep 17, 2021 -

Teresa responded

👍

Sep 17, 2021 -

Teresa responded

Muy buen servicio

Sep 17, 2021 -

Teresa responded

⭐🌟🌟⭐⭐

Sep 17, 2021 -

Teresa responded

🌟🌟🌟🌟🌟👍👍

Sep 17, 2021 -

Teresa responded

⭐⭐⭐⭐⭐

Sep 17, 2021 -

Teresa responded

⭐⭐⭐⭐⭐

September 11, 2021

The service department is a great team. From a battery replacement to the sudden on set of a mysterious shake in my truck. The team Isaac, Ruben and the whole technical support staff diagnosed my issues a More

by Joe Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
Sep 13, 2021 -

All American Chevrolet of Odessa responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Abel Anchondo - Service Manager

September 07, 2021

Worked with Daniel Rivas. Great guy and great attitude. Even after I told him I didn't want to work with the dealership he was persistent and found me what I needed and wanted. Thank you very much for al More

by mariorodriguez48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ester Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lino Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

All American Chevrolet of Odessa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Larry Hook | General Manager

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