Anderson Ford, Lincoln of St. Joseph

Drove my car into for a warranty repair had to have it towed to another shop when it was “fixed”. They scam their customers to earn a buck. Stay far away from their service department. Will never return o towed to another shop when it was “fixed”. They scam their customers to earn a buck. Stay far away from their service department. Will never return or buy another ford vehicle because of this experience. More

Anderson was so wonderful to deal with! We found our car quickly, got through all the paperwork in a timely manner and was beyond satisfied with our purchase! Kelso Klein was our car dealer We found our car quickly, got through all the paperwork in a timely manner and was beyond satisfied with our purchase! Kelso Klein was our car dealer and he got a fair trade for our edge for us and got us at the price point we needed for our explorer! It is going to be a great family car and we couldn't have gotten it without his help! More

I have now been to this dealership for warranty repair 3 times. All 3 times were BAD experiences. Good luck getting recall or warranty repairs done because it is a hassle through them. times. All 3 times were BAD experiences. Good luck getting recall or warranty repairs done because it is a hassle through them. More

This makes my 3 or 4th vehicle from Anderson. First let me start by saying, I do not bicker and straight up told the sales person to give me their best quote. I knew I wanted a new F150 to trade First let me start by saying, I do not bicker and straight up told the sales person to give me their best quote. I knew I wanted a new F150 to trade into and my old truck was a 2016 (which I also bought from them). They not only gave me enough to payoff the balance of the loan I had, but to be honest, gave me more then I would have paid. (my old one was higher mileage al tough good condition) I knew what I wanted and the salesman Kelso showed me what he had. I knew that stocks were low as manufacturing was way behind due to the pandemic and chip shortages. He asked me how much I wanted to stay under and came close to it. As we were walking in the showroom, I saw her! My dream truck! Hot and cold running maids and all. It was loaded! Kelso stopped and told me how much it was, which I asked how much per month was the average payment. He told me and I took a deep breath and recovered from the shock. I wanted this truck, no question. We took it for a test drive and I was sold. Not once, did Kelso do the dodgey car salesmen thing. He didnt try and up sell me and was patient as I hemmed and hawed. Since I had to take care of some other things, he went and found out how much $$ I was looking at and whether I was even able to finance it. ( I kind knew but wasnt 100% positive) When I came back, he showed me the numbers, we wrote the contract and we went through the warranty options. At NO time did I ever feel pressured and his patience was admirable. This wasnt the first purchase from them and most certainly not going to be the last. I have always felt that they gave given me exactly what I wanted with professionalism and pride. Some of the faces there may change, but they will always give it to you straight if you only ask for it. Its a sales environment. they are there to make a profit. But they would much rather make money from you with return sales for another vehicle then get it at one time. Service there has also always treated me fair. Was there times I had to dig a little deeper, yes. But you get what you pay for. I have never felt that I had to worry about anything with Anderson. Could I have gotten a cheaper deal else where? Maybe, but I would rather pay a little extra for someplace I know will treat me right, More

Once again Ford won’t cover something that is considered a safety issue/recall on my truck because of mileage even though I called before I was over the mileage and was told not to get it replaced unless I a safety issue/recall on my truck because of mileage even though I called before I was over the mileage and was told not to get it replaced unless I was having issues with it. Now, I need $700 to get the Transmission Molded Leadframe replaced. Truck will downshift while driving shut off odometer, remove gear you are in, and take the speedometer to zero leaving you in a bad situation while driving. More

The entire Anderson Ford team is focused on you the customer. I can't say enough how well they treated me throughout the buying process. My experience was 5-Star+. I highly recommend this dealership customer. I can't say enough how well they treated me throughout the buying process. My experience was 5-Star+. I highly recommend this dealership and will buy from again! Thank you for the outstanding Customer Service - Cole, Brett and Staff! More

Fred Golf was great to work with! Though that Saturday was around zero degrees , he made sure we found the car that matched our requirements . was around zero degrees , he made sure we found the car that matched our requirements . More

Justin Montgomery is in the finance department and not a salesman. However, he was patient, courteous and worked with me on finding the right vehicle for me. He made my experience a good one Thank you Just salesman. However, he was patient, courteous and worked with me on finding the right vehicle for me. He made my experience a good one Thank you Justin More

We recently purchased a 2018 Hyundai Tuson from Anderson Ford in Saint Joseph. Fred Goff was the salesman that helped us and played a huge part in this 5 star rating. We have purchased many cars thru our al Ford in Saint Joseph. Fred Goff was the salesman that helped us and played a huge part in this 5 star rating. We have purchased many cars thru our almost 20 years of marriage and this was by far the best, start to finish, experience we have ever had. The whole process was about 3 weeks - not due to Fred or Anderson Ford, just due to us wanting to take our time and be sure we got exactly what we needed and wanted. During the whole time Fred was patient and didn’t once pressure us into making a decision or push us to decide on a certain vehicle. While at the same time, he was sure to help and answer questions and do his absolutely best to help us find what we were looking for. Our purchase included a trade-in & we financed. Anderson Ford has a procedure that allows the salesman, in our case Fred, to handle all the paperwork and each step of the process. For us, this was such a nice thing to be able to deal with Fred directly beginning to end. Good job Anderson Ford and great job Fred. Told him we would send anyone we hear looking for a vehicle to him! More