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Andrews Cadillac Brentwood
Brentwood, TN
816 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN
What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 816 reviews
July 09, 2026
David did a very thorough job of making sure our car buying experience was perfect buying experience was perfect More
by Wags111
Verified CustomerEmployees Worked With
July 07, 2026
The whole experience was a very pleasant one. From the time we walked through the doors until the time we left we never felt pressured in any way. I was very impressed. From the time we walked through the doors until the time we left we never felt pressured in any way. I was very impressed. More
by SLRAMEY
July 07, 2026
Andrea and her management were fantastic to work with. We purchased from out of state and the transaction was very seamless, when we arrived at the dealership, everyone was very professional the deal stay We purchased from out of state and the transaction was very seamless, when we arrived at the dealership, everyone was very professional the deal stayed exactly as we discussed over the phone and the car exceeded our expectations. Highly recommend Andrea. More
by Bailey Mashburn
Employees Worked With
July 07, 2026
Andrea and her managers made the buying process seamless and easy. We bought from out of state and made the drive for the deal. Everything was exactly as we discussed and we are super happy with the transac and easy. We bought from out of state and made the drive for the deal. Everything was exactly as we discussed and we are super happy with the transaction. Highly recommend Andrea! More
by Bailey Mashburn
Employees Worked With
July 06, 2026
Thank y’all for my ride! Andrea you are so sweet of taking your time with us. Mike thanks for making the appointment and coming in also to be getting us our vehicle as soon a Andrea you are so sweet of taking your time with us. Mike thanks for making the appointment and coming in also to be getting us our vehicle as soon as possible. Love my GMC Yukon Denali!! More
by moparmer
July 01, 2026
The dealership allowed Thomas the latitude for me to “test drive” the vehicle to my home to ensure it could be accommodated by my existing garage. Every member of the Andrews dealership went out of the “test drive” the vehicle to my home to ensure it could be accommodated by my existing garage. Every member of the Andrews dealership went out of their way to resolve any issues. I could not have felt better about the experience. More
by georgegarden
June 30, 2026
I was on the waitlist for a CT5-V Blackwing at several dealerships. Andrea was able to secure an allocation and have my car delivered within just a few months. Over the years, I've purchased maybe 25 c dealerships. Andrea was able to secure an allocation and have my car delivered within just a few months. Over the years, I've purchased maybe 25 cars, and this was easily one of the most professional, straightforward, and low-pressure dealership experiences I've ever had. Andrea is an excellent communicator, a straight shooter, and someone who follows through. I was a little hesitant to travel 700 miles to Brentwood, TN, to buy a car. In hindsight, I would have gladly traveled twice as far for such an exceptional car-buying experience. If you're in the market for a Cadillac, call Andrea Anderson. More
by PG
June 27, 2026
Don't Trust Andrew's Cadillac. A sale is their only concern not that all your needs are met. My wife and I visited Andrews Cadillac in Brentwood, TN on May 16, 2026, looking for A sale is their only concern not that all your needs are met. My wife and I visited Andrews Cadillac in Brentwood, TN on May 16, 2026, looking for the Vistiq EV with a heads-up display and air shocks. Mike Lombardi was our sales representative, and he said the Vistiq EV did not have these features AT ALL, but this is untrue. The Vistiq Platinum has these features, and more importantly it has air suspension, which was the most important feature we sought. My wife has chronic Lyme disease, and we wanted this feature for the ease of entering and exiting the vehicle for her service dog. When I asked Mike Lombardi in our test drive, he said NO, and we took his word for it. He then said that if we wanted those features, we could get them in the Escalade EV. This is an up sell to a vehicle costing $130,000. Mike had 3 days to prepare for our test drive, yet he failed to research all the features available on each Vistiq EV trim level. We believe this is misleading since a sales associate's job is to know the product they are selling. Then, I had to call the dealership to talk to Mr. Andrews. He never followed up on any of our emails; then he was dismissive, told us we weren't being truthful and he was extremely condescending. He said if you want out of your lease, then pay it in full and pursue the Vistiq EV Platinum. We did not learn about the features on the Vistiq EV Platinum until Cadillac sent us emails showing how the features can be adjusted across the different trim levels. We reported our issue to GM Executive Department (David Marsh & Mary Barra) Case Number 102373782. They took 3 days to review and in short came back with no resolution but to be apologetic. They said all Cadillac dealers are independent and make their own deals. Basically, To Bad, So Sad. In the end I find my interaction with GM Executives the same as Andrew Cadillac, lacking integrity and accountability. I am a US Navy Veteran, and I find no pleasure in writing this review other than having no one else fall into the situation we have gone through. More
by emailbrilutz
June 25, 2026
Great dealership! Easy in and out and immediately had me ready to go! Thank you! Easy in and out and immediately had me ready to go! Thank you! More
by bbell92919
Employees Worked With
June 18, 2026
It was a pleasant experience all the way ,excited with my new purchase. Thank you new purchase. Thank you More
by valeriep6262
Employees Worked With
