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Andrews Cadillac Brentwood

Brentwood, TN

Overview
Employees
Reviews
Vehicles
4.8
428 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
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1 Cadillac Dr

Brentwood, TN

37027

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Showing 428 reviews

May 14, 2023

Where do I start. I just lost my dear husband of 17 years. So doing big things like buying a new car was super hard. But everyone here made his absence seem way less p More

by RobinLeigh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Carol Edwards, Darryl Keckler, Tony Blevins
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May 15, 2023 -

Andrews Cadillac Brentwood responded

Thank you so much for sharing your story. I'm very sorry for your loss and am glad out team was some degree of comfort in a tough time. Thank you again, Nelson Andrews Andrews Transportation Group

Helpful
May 13, 2023

Worked with Andrea on a new car purchase. Live out of state so flew in for the deal and drive back home. Super easy and efficient buying process from initial conversation to payment everyone More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Paul, we're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. Thanks for the recommendation, and have an amazing day! Thanks, Nelson | (615) 373-3800

Helpful
May 13, 2023

Great customer service. Quick turnaround. Room to spread out and work and live the cooffee More

by ROSSMOSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgette
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks, Nelson | (615) 373-3800

Helpful
May 13, 2023

I didn't have an appointment but they were very accommodating. Jeff Cost is always very efficient, helpful and trust worthy. More

by BENBW_1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson | (615) 373-3800

Helpful
May 13, 2023

Every vehicle I have owned have been serviced by the dealer regardless of make. Andrews is by FAR the BEST dealership I have ever utilized. In one word, they are GREAT! More

by dp_king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Barera - Advisor. In one word, Rocky is Great, Darryl Keckler
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thank you so much for your positive comments about Andrews Cadillac Company! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, Nelson | (615) 373-3800

Helpful
May 13, 2023

Have done business with John Bearden and Andrews for many years wonderful experience in sales and service More

by parker5060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bearden
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks again, Nelson | (615) 373-3800

Helpful
May 12, 2023

The best service department that I have ever visited! The service department is very important to me when buying a car! More

by springerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
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Jun 30, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Thanks again, Nelson (615) 373-3800

Helpful
May 12, 2023

Shop manager Kyle and service advisor Jeff were excellent to work with. They treated me with a lot of respect and accommodated my tight window to schedule my repair! Needless to say high marks for Andrews Ca More

by Sanjay and Madhavi Koli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Jeff Cost, Darryl Keckler
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Jun 30, 2023 -

Andrews Cadillac Brentwood responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! Thanks again, Nelson (615) 373-3800

Helpful
May 12, 2023

Very professional and highly efficient. They have a great staff. I appreciate how they work with is in taking care of our vehicles. More

by CURT STUBBLEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
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Jun 30, 2023 -

Andrews Cadillac Brentwood responded

Curt, we're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. We sincerely value your business and look forward to your next visit! Thanks again, Nelson (615) 373-3800

Helpful
August 05, 2022

Texted several times about milage on a vehicle only received generic response so i gave up and moved on More

by Rtipton24
Customer Service
Recommend Dealer
No
Employees Worked With
Joey Pugliese
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2022 -

Andrews Cadillac Brentwood responded

Good morning Mr. Tipton. I apologize if you did not receive our responses. I show David Fitzgerald sent you an email on 7/25/22 at 10:14 stating the mileage was 89K. We were unable to text reply to you as you did not click the "opt in" button for texting and we are unable to text clients who have not opted in to be reached this way. For your convenience our website lists all of our inventory's mileage. David has reached out this morning to see if you need any further assistance. I hope you have a great day! Katie Carter Service Manager Andrews Cadillac

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