Arrow Ford Inc.
Abilene, TX
Filter Reviews by Keyword
By Type
458 Reviews of Arrow Ford Inc.
I worked with Mr VanCleave for about a month to try and find the perfect car.We started looking at new and moved to used.We keep our cars for about 10 years so it is an inportant decision.We had a very neg find the perfect car.We started looking at new and moved to used.We keep our cars for about 10 years so it is an inportant decision.We had a very negative experiance with one of the sales managers and left intending to not return.We did return however and purchsed a vehicle because of the professionalism and courtesy extended to us by Mr VanCleave.He resolved the conflict with the used car manager who had behaved in a totally unprofesional manner.I will recommend Mr VanCleave to my friends in the future. More
I enjoyed working with this dealership. Jerri was very helpful and answered all my questions. I was looking for an acadia even though this was a ford dealership they had a trade in available. The price wa helpful and answered all my questions. I was looking for an acadia even though this was a ford dealership they had a trade in available. The price was negotiated and I feel we got a good deal for the car I wanted. When my husband and I returned to the dealership to look at the car and make a purchase, Jerri, was very helpful and understanding about us having our 2 year old with us. We were offered drinks, candy, and he was entertained with a balloon. I felt like we were being helped in a timely manner and she was always checking on everyone to make sure the job was getting done right and fast. More
We were looking for a vehicle for our son, who is in Tech School for the USAF. He is stationed in Biloxi, MS & was not able to look for a car himself because of time constraints. We stopped by the Arrow Fo School for the USAF. He is stationed in Biloxi, MS & was not able to look for a car himself because of time constraints. We stopped by the Arrow Ford dealership & Greg was so helpful. He answered all our questions & explained they often work with buyers that are out of town & they often work with Military personnel. He was very thorough & professional & walked us thru the entire process from financing to picking up the vehicle. This is the first time we have purchased a vehicle thru Arrow Ford, but because of the service we received from Greg, Arrow Ford will be the only dealer house we use from now on! More
As soon as I stepped foot onto the dealership property, I was greeted by Jerry and he had such a big smile on his face which made me automatically feel comfortable. He showed me around the cars I was interes was greeted by Jerry and he had such a big smile on his face which made me automatically feel comfortable. He showed me around the cars I was interested in, let me test drive the 2008 BMW 328i and I fell in love. I loved the customer service and the car so much that I bought it the very next day!!! More
I arrived and began looking at used trucks and Jerry came out right away and started helping me. He got someone to check out my car immediately (I would be trading it in) and he was very thorough finding out out right away and started helping me. He got someone to check out my car immediately (I would be trading it in) and he was very thorough finding out what my wants and needs were for a vehicle. He didn't waste my time showing me vehicles he knew I wasn't interested in. After I decided on one, it was getting late but he stayed until everything was all finished up. I love my truck and I feel I got a great price and great service. I will recommend Arrow Ford and Jerry Parker to my friends. More
THE SALESMAN, ROBERT VANCLEAVE SEARCHED FOR A TRUCK FOR ME. HE WORKED HARD FINDING ONE. I WAS VERY HAPPY WITH THE SERVICE ROBERT GAVE ME THANKS ME. HE WORKED HARD FINDING ONE. I WAS VERY HAPPY WITH THE SERVICE ROBERT GAVE ME THANKS More
WE WERE IN THE MARKET FOR A VEHICLE AND CAME TO ARROW FORD USED CAR LOT. WE SPOKE TO JOSH DAVIS, HE TOOK US AROUND THE LOT LOOKING AT DIFFERENT VEHICLE, AND WE FOUND ABOUT THREE VEHICLES IN OUR PRICE RA FORD USED CAR LOT. WE SPOKE TO JOSH DAVIS, HE TOOK US AROUND THE LOT LOOKING AT DIFFERENT VEHICLE, AND WE FOUND ABOUT THREE VEHICLES IN OUR PRICE RANGE. JOSH WAS SO KIND AND UNDERSTANDING, HE LISTEN TO WHAT WE WERE LOOKING FOR AND THE PRICE WE NEEDED. WE HAVE FOUND A 2002 HONDA THAT WAS CLEAN AND PERFECT FOR MYSELF AND MY FAMILY. WE DROVE THE VEHICLE OVERNIGHT AND THEN BROUGHT IT BACK TO HIM THE NEXT DAY, JOSH HAD THE VEHICLE CLEANED INSIDE AND OUT. WE HAD A FUEL TANK OF FUEL ALSO. WE COULD NOT ASK FOR A BETTER PERSON, AND BETTER PLACE TO HAVE BOUGHT THIS VEHICLE. KYLE THE MANAGER CAME OUT VERY TIME TO SPEAK TO US AND MAKE SURE EVERYTHING WAS GOING FINE, FINANCE DEPARTMENT ALLEN HORN AND LINDA BOWERS WERE AWESOME, THEY WENT OUT OF THEIR WAY TO HAVE THIS VEHICLE FINANCED. SO WITH THIS ALL SAID, I ELZABETH MARTINEZ AM A NEW PROUD OWNER A HONDA AND MY HAT IS OFF TO EVERYONE WHO HELP ME ON THIS WONDERFUL JOURNEY! THANK YOU SO MUCH TO ARROW FORD FOR THE GREAT PEOPLE YOU HAVE EMPLOYEED TO TAKE CARE OF YOUR CUSTOMERS. GOD BLESS YOU ALL ELIZABETH MARTINEZ More