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Aschenbach Chevrolet GMC- Service Center

Wytheville, VA

4.7
55 Reviews
Call Service Center (276) 325-2985

55 Reviews of Aschenbach Chevrolet GMC- Service Center

Sort by
April 27, 2024

Ease of online service date and time scheduling along with identification of all service requirements. Friendly, knowledgeable and experienced representatives. More

by PATTIMARIOTTI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 26, 2024

JD does a good job of helping us with our vehicle's service. He makes it easy. More

by MALAVOLTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 25, 2024

I always get great service. Super happy with the staff as well. Rolling on to next time! More

by PACKDANNY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
April 24, 2024

I appreciate the dealership getting me into my 2018 Ford Focus. They are great to work with. More

by wlr195268
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Aschenbach Chevrolet GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
April 06, 2024

They are great to deal with. Communication between customer and service department is hard to beat. More

by ELLOCKER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Thomas
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Apr 09, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
April 04, 2024

Had to have tires rebalance and then aliened after a rotation which was done the next day. When I got in the car the steering wheel was dirty and left black on my hands because the tech. person didn't More

by LGJESSEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Mallory
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback. Your experience is not reflective of the service we aim to provide to our guests. We would like to hear more about your experience so we can ensure we prevent these issues from happening again. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
April 01, 2024

They were wonderfully helpful as I was looking for a vehicle. They were able to assist me quickly. More

by 42rebus
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 29, 2024

I have always dealt there. I know Ivor, eddie, JD great individuals. Couldn't ask for any better. More

by tlgdfg1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Aschenbach Chevrolet GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 25, 2024

All Aschenbach Chevrolet employees was very helpful and very nice I will let everyone know how great they were More

by KATHYPARKS2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for leaving us this great review, Kathy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 19, 2024

Great service and excellent people to work with. Everyone is so good to work with and ALL very polite. I will not go anywhere else as long as I have Aschenbach. More

by GIDUMUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Aschenbach Chevrolet GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Aschenbach Chevrolet GMC for your vehicle needs. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
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