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Aschenbach Ford - Service Center

Wytheville, VA

4.5
40 Reviews

40 Reviews of Aschenbach Ford - Service Center

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April 26, 2024

Service was GREAT as usual! ! I love this dealer. Talk about a seamless transaction! The folks at Aschenbach Ford picked my vehicle up where I work, performed the desired serv More

by rking19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

I called in for an appointment to get my batteries checked. Appt. Time 9:00 am truck in shop about 9:20 about 10:00 was informed one of my batteries was very weak. Bought their battery (original equip More

by TRUCKER18_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carole Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Carole is always terrific in responding to our vehicle needs. She is kind, knowledgeable, and professional. She puts a great face on Aschenbach Ford and is one of the main reasons we continue to have ou More

by LTHOMAS21265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Friendly knowledgeable dependable works with me when I try to make appointment on my free time More

by SHIRLEYWSHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Aschenbach Ford responded

Thank you, Shirley We know bringing your car in for service can be a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Sincerely, The Aschenbach Ford Team

April 02, 2024

Had an oil change, tire rotation and sticker! Everything went smoothly! Staff was friendly and knowledgeable More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Aschenbach Ford responded

Lisa, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Aschenbach Ford Team

March 25, 2024

Did my work in record time. Vehicle was clean inside. And returned to me in half the time estimated More

by DIANATRIVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Aschenbach Ford responded

Thank you for the amazing 5-star rating, Diana! Whether it be in service or sales, we hope to see you again soon. Sincerely, The Aschenbach Ford Team

March 25, 2024

They were on time with my appointment, no delays. My car had an oil change and the tires were rotated. Everything was done to my satisfaction, More

by JOYCELANGENDORFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Aschenbach Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Joyce. Sincerely, The Aschenbach Ford Team

March 20, 2024

Great service department the techs are the best 100% satisfied they do all my work i would recommend them to anyone More

by rhansonhgw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Master tech
Mar 22, 2024 -

Aschenbach Ford responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Aschenbach Ford Team

March 16, 2024

Was an easy transition and the sales man was new very friendly and knowledgeable it has been a good experience More

by suedoc83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Aschenbach Ford responded

Thank you so much for taking the time to share your feedback with us, Sue! We work hard to make sure our guests have a good experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aschenbach Ford Team

March 15, 2024

Prompt and efficient and friendly service. And, they picked up and delivered my auto. I will use them again for service. More

by TJBARKER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Aschenbach Ford responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Aschenbach Ford Team

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