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Atlantic Subaru

Bourne, MA

4.9
147 Reviews

124 Waterhouse Rd.

Bourne, MA

02532

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Showing 147 reviews

April 29, 2024

Terrible. I waited almost a month to get the check for my trade in - they told me it was "in the mail" - I drove down and had to request in person. I cancell More

by cici
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Petrosyan
Apr 29, 2024 -

Atlantic Subaru responded

I'm really sorry to read about your experience. This is not the level of service we aim for and it's clear that we've fallen short in this instance. I understand how frustrating these delays must be, especially with repeated attempts at communication going unanswered. We'd like to make things right here - please reach out so we can resolve this issue promptly and properly address any concerns you may have had during your visit with us. Thank you, Gegam Sarkisian - General Manager - 508-759-5000

Apr 29, 2024 -

cici responded

Thank you for your prompt response and for calling me directly. I appreciate you looking into this matter and resolving this issue. My only regret is that your finance manager had to let it get to this point. Thank you again.

April 20, 2024

Excellent customer service . Great service on the vehicle . Warm and welcoming. Would recommend to my family and friends More

by egerlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karoline
Apr 22, 2024 -

Atlantic Subaru responded

We're delighted to know you had a great experience with us at Atlantic Subaru! Thanks for recommending our service and we look forward to welcoming your family and friends in the future. Safe travels!

April 20, 2024

Very friendly staff, and they are dog friendly of course! Happy with my lease experience. More

by Orangetrek
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gegam Sarkisian
Apr 22, 2024 -

Atlantic Subaru responded

We really appreciate you taking the time to leave Atlantic Subaru this awesome review, thank you!

April 12, 2024

Efficient and pleasant and no request too small. Loaners are top notch. Great wash and car is spotless on return. More

by jliljestrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 15, 2024 -

Atlantic Subaru responded

We're glad to know you had a pleasant and efficient experience with us at Atlantic Subaru! We always aim to provide top-notch service, including our loaner cars. Thanks for the review and enjoy your spotless car!

April 09, 2024

Excellent work and Jesse is great, she is very knowledgeable and I always ask for her when setting up a service or if I have any questions More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 10, 2024 -

Atlantic Subaru responded

Linda, we're delighted to know that Jesse has been able to assist you so well at Atlantic Subaru. We appreciate your kind words and look forward to serving you in the future!

March 27, 2024

I knew it was time for major maintenance on my 2015 Forester. Karoline explained everything to me and my car sounds great now. I am very happy with Atlantic Suburu. More

by Katolg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karoline
Mar 28, 2024 -

Atlantic Subaru responded

We're glad to know Karoline was able to assist you with your Forester's maintenance needs here at Atlantic Subaru. We appreciate the positive feedback and hope to see you again in the future!

March 19, 2024

Service yesterday for one year. This is pmy 3 Subaru first with Atlantic very pleased More

by wilfull88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gegam Sarkisian
Mar 19, 2024 -

Atlantic Subaru responded

We really appreciate you taking the time to leave Atlantic Subaru this awesome review, thank you!

March 07, 2024

The salesperson, Yanni Riga’s, was superlative, incredibly helpful, friendly and made it a great experience. He was very flexible in dealing with our needs and personalities. He had a very strong g More

by Hopegray24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Allain
Mar 07, 2024 -

Atlantic Subaru responded

Hi Hope! We're delighted to know that Yanni was able to provide you with a top-notch experience at Atlantic Subaru! It's great hearing how flexible and knowledgeable he was throughout your visit. Thanks for sharing, we appreciate it!

March 05, 2024

This is our 3 car from this dealership and we have never had a problem. More

by johnwahlberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 06, 2024 -

Atlantic Subaru responded

Hi Johnwahl! Thank you for leaving us this five-star review and kind words about our sales team at Atlantic Subaru! We'll see you next time!

February 15, 2024

First visit to this dealer and won't hesitate to go back! From the minute I walked in the door everyone was awesome. No high pressure, wonderful team players and a SPECIAL shout out to Aiden!!!! He was the b More

by frelin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden White / 5 stars
Feb 15, 2024 -

Atlantic Subaru responded

Hi Frelin, we're delighted to know that your first visit to Atlantic Subaru was a positive one! It's great hearing how Aiden and our team made your car-buying experience pleasant. We look forward to seeing you again in the future!

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