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Audi Millburn - Service Center

Maplewood, NJ

4.9
421 Reviews
Call Service Center (973) 762-8500

421 Reviews of Audi Millburn - Service Center

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April 05, 2024

Very attentive service Dep't Videos of service On time performance Clean waiting area Good follow up More

by Ejrm39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Audi Millburn responded

We aim to deliver top-notch service to our Audi Millburn customers, and it sounds like we reached that objective during your most recent experience. Thank you very much for the thoughtful feedback. It means a lot to us being commended for timely service, strong communication and the cleanliness of our grounds. Additionally, it's always nice to know when guests find value in amenities like our video service. Travel safe and please consider us again for future automotive needs.

Helpful
April 01, 2024

Professional service with a smile, that’s what you get at Audi Millburn. I’ve had my Q5 serviced there several times. The staff is professional, and very kind. The service process is explained to you in deta More

by Jolavostinar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carrington
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Apr 01, 2024 -

Audi Millburn responded

It means a lot to us being your trusted vehicle service provider here at Audi Millburn, and we sincerely appreciate this thoughtful feedback. Thank you for continuing to work with the team to care for your Audi Q5. Knowing that you always enjoy professional and kind service with a smile makes us proud, and it's great hearing you find value in our video inspection service as well. Travel safe and we'll see you again next visit!

Helpful
March 13, 2024

Robert has been very helpful over the years. We value his advice and assistance, which is always timely and adds value. More

by anuraganand.102
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Audi Millburn responded

We value your longtime trust in us with your automotive needs! Thank you from all of us at Audi Millburn for your continued patronage and kind feedback. Your compliments regarding his timely and valued assistance will make Robert proud. Travel safe and we'll see you again next visit.

Helpful
February 20, 2024

The best Service Department ever. Alan and his team are excellent. Would give 10 stars We are also extremely happy with our salesman, Joe Sasso. More

by DianeSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Audi Millburn responded

Compliments like these truly brighten the day for us at Audi Millburn, Diane. Thank you very much for taking the time to leave the kind feedback. Alan will be proud when hearing the service team's excellence shines during your visits, and Joe too will be very appreciative of the commendation. We're always here and happy to help, so see you again next visit!

Helpful
February 13, 2024

Robert was very polite and extremely considerate of ensuring i received my vehicle the same day on an emergency appointment which was to last at least 2 days ! More

by maxwellpellew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Audi Millburn responded

Maxwell, we're happy to have been of help with everything, and it's great the team was able to have you back on the road faster than anticipated. Robert will truly appreciate hearing your compliments regarding the polite and considerate assistance he was able to provide, and it means a lot to us all being your trusted vehicle service provider. Safe travels and we'll see you again whenever we can next be of service at Audi Millburn.

Helpful
February 03, 2024

Great fast service. Everyone is kind and attentive. I will continue to be a loyal customer. More

by Clairese Pinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn McAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Audi Millburn responded

Clairese, we're grateful for being your trusted vehicle service provider and it means a lot to us knowing the assistance you continue to receive has earned your repeat business. Thank you very much for the compliments. Travel safe and we'll see you again next visit at Audi Millburn.

Helpful
February 01, 2024

Bring my car here for service all the time, great technicians and great communication. Would recomebd. More

by joe120787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Audi Millburn responded

We always love seeing you here at Audi Millburn, Joe! Thank you very much for the commendations. They mean a lot to the team, as does your recommendation. It's our pleasure to be your trusted vehicle service provider and we look forward to your next return.

Helpful
January 28, 2024

Outstanding professionalism aiming to please their customers . Would definitely recommend your services to other individuals . More

by Reggie rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Audi Millburn responded

Thank you so much for your kind words, Reggie! We appreciate your recommendation and are grateful for the trust you've placed in Audi Millburn. Feel free to reach out if there's anything more we can do for you or anyone you refer. Safe travels and happy driving!

Helpful
January 26, 2024

Great customer service when I brought my car in for the first time. Everything was super smooth. More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Audi Millburn responded

We're delighted to hear that you had a great experience with our customer service team during your first visit to Audi Millburn, Jason! Thank you for trusting us with your car, and please don't hesitate to let us know if there's anything else we can assist you with in the future. We look forward to serving you again!

Helpful
January 16, 2024

Amanda was on top of everything. She made my service go smoothly and set up my next appointment. More

by const56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Jan 16, 2024 -

Audi Millburn responded

Thank you very much for working with us to care for your vehicle at Audi Millburn. Amanda takes pride in providing our guests professional assistance and ensuring their experience runs smoothly, and she will be very appreciative of your commendations. Safe travels and we'll see you again next service visit.

Helpful
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