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Audi Millburn - Service Center

Maplewood, NJ

4.9
421 Reviews

421 Reviews of Audi Millburn - Service Center

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November 14, 2023

First class service experience! Amanda and her colleagues present a high level customer-centric focus and have made our recent experience very pleasant. Great communication, profess More

by housewizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Mendez
Nov 16, 2023 -

Audi Millburn responded

We're delighted to know that Amanda and the team at Audi Millburn provided you with a first-class service experience! Thank you for recognizing our commitment to communication, professionalism, and attention to detail. We appreciate your support and hope to see you in again soon!

November 06, 2023

I enjoyed my experience with the salesman and service department and they were very helpful More

by rcf245
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lento
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shonta Scott-Belfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Audi Millburn responded

Hello, It was our pleasure to work with you here at Audi Millburn as well. Thank you very much for the opportunity to earn your business and taking the time to leave the kind feedback for our sales and service teams. We wish you many safe and happy travels ahead and hope that you'll consider us again for any future automotive needs.

November 03, 2023

Dealership is really good. Staff is exceptional however prices can be better. I have dealt with Shonta over the last few visits and she’s been very informative, welcoming, and More

by jose.pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shonta
Nov 03, 2023 -

Audi Millburn responded

Jose, we appreciate your feedback and are glad to know Shonta has been helpful during your visits. We'll definitely take note of your comment about our pricing. Thanks for sharing!

October 29, 2023

Excellent service as always from Audi Millburn. Everything from making the appointment through picking up the car following the service was smooth and efficient. You are also treated with the great More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shonta Scott-Belfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Audi Millburn responded

Chris, you are part of our Audi Millburn family and we're proud to be your trusted service partner. Thank you for taking the time to leave us such wonderful feedback. It's our sincerest pleasure to deliver you smooth, efficient and excellent service at every opportunity and we look forward to working with you through the future.

October 28, 2023

From scheduling my appointment to picking up my car once serviced, everything was just absolutely flawless! More

by Lgordillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Audi Millburn responded

We're delighted to know your experience with our Audi Millburn team was flawless from start to finish! Thanks for taking the time out of your day to share this positive feedback. Safe travels and we'll see you again next time.

October 24, 2023

My service advisor Robert was fantastic as always. He is always so responsive and takes care of my car service appointments so well that I know I will have nothing to be worried about. I only trust Ro More

by Harshadapatel1956
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn McAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Audi Millburn responded

We're proud to be your trusted service partner here at Audi Millburn, Harshada. It will mean a lot to Robert when he learns of your compliments and in knowing his responsive help has earned your confidence. Safe travels and we'll see you again next visit.

October 22, 2023

Shonta provided an excellent customer service my experience with her went very well she helped me with everything that went wrong with my car More

by knamio81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shonta Scott-Belfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Audi Millburn responded

We know needing vehicle repairs can be stressful and it's always nice to hear our team helped a valued guest feel confident in their decision to trust us with the job. Thank you from Shonta and all of us at Audi Millburn for working with the team to care for your vehicle. Travel safe and please reach out again whenever we can next be of service.

October 17, 2023

Shonta provided an excellent customer service experience! My car was well serviced and cleaned upon my return. More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shonta
Oct 18, 2023 -

Audi Millburn responded

Thank you, Dean, for working with us to care for your vehicle here at Audi Millburn. It was our pleasure to handle your maintenance needs and get you back on the road all shined up. Shonta will be proud to receive your commendations, and we all look forward to seeing you again next visit.

October 14, 2023

Excellent service dept. highly recommend. Everyone is friendly and personable. My new Audi dealer of choice. More

by lewgio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shonta Belfield and R. Garcia
Oct 16, 2023 -

Audi Millburn responded

It makes our day to learn we've become your go-to Audi dealer following the friendly and personable assistance you received from our service team. They'll be proud to have earned your recommendation and we appreciate your trust in us to help care for your vehicle. Safe travels and we'll see you again next visit here at Audi Millburn.

October 13, 2023

Matt was excellent,honest and helpful. No gimmicks or tricks. Would go back again . Good location and clean facility More

by samsuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Audi Millburn responded

We pride ourselves on our honesty and helpfulness, and Matt will be happy to have earned such commendations. It's always nice to hear when someone enjoys our grounds as well. Thank you for your business and kind feedback. Drive safe, enjoy the road and please consider us again here at Audi Millburn for any future automotive needs.