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Audi Wyoming Valley

Wilkes-Barre, PA

Overview
Employees
Reviews
Vehicles
4.8
1,077 Reviews
Audi Wyoming Valley is a premier automotive dealership located in the heart of Wyoming Valley, serving car enthusiasts and luxury vehicle seekers with unmatched passion and commitment. With a rich heritage and an unwavering dedication to excellence, Audi Wyoming Valley has established itself as a trusted destination for those who crave the exhilaration of driving an Audi. At Audi Wyoming Valley, we believe that the Audi driving experience is more than just getting from point A to point B—it's about embracing a lifestyle of sophistication, innovation, and thrilling performance. As an authorized Audi dealer, we offer a wide range of new and pre-owned Audi vehicles that combine cutting-edge technology, elegant design, and unparalleled craftsmanship. Our knowledgeable and friendly sales team is committed to providing a personalized and tailored experience to each customer, ensuring that their unique preferences and requirements are met. Whether you're searching for a stylish sedan like the Audi A4 or a versatile SUV like the Audi Q5, our dedicated team will guide you through the entire purchasing process, making it seamless and enjoyable. In addition to our exceptional sales department, Audi Wyoming Valley boasts a state-of-the-art service center staffed by factory-trained technicians. Our service team utilizes the latest diagnostic tools and genuine Audi parts to keep your vehicle in pristine condition, providing routine maintenance, repairs, and enhancements to maximize its performance and longevity. Audi Wyoming Valley is not just a dealership; it's a community of automotive enthusiasts who share a common love for Audi vehicles. We regularly organize exclusive events, test drives, and owner gatherings to foster a sense of camaraderie among our valued customers. Experience the epitome of luxury and performance at Audi Wyoming Valley. Visit our showroom today and let us help you embark on an unforgettable Audi journey that will elevate your driving experience to new heights.
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1470 PA-315, Suite 3

Wilkes-Barre, PA

18702

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Showing 1,077 reviews

May 11, 2024

Great, friendly service, able to meet all my financial needs and willing to do what was needed to get me in an Audi. More

by HERBERTM3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Audi Wyoming Valley responded

Thank you for your wonderful feedback! We’re thrilled to hear that our team provided great and friendly service while meeting all your financial needs. It’s fantastic to know we could help you get into your Audi. We appreciate your business and look forward to serving you again in the future!

Helpful
May 10, 2024

Everyone at Audi Wyoming Valley was very helpful and friendly. They scheduled an appointment for service that fit my schedule and kept me up to date with all of my service needs. I was given a beautiful More

by KATHYO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that everyone at Audi Wyoming Valley was helpful and friendly, and that we were able to accommodate your schedule for service. Providing a beautiful loaner car and keeping you informed about your service needs are priorities for us, so we're glad to hear that you appreciated those efforts. It's great to know that you felt informed about your service options and recommendations, and that our service manager thoroughly explained everything to you upon pickup. We take pride in delivering clean vehicles after service, and we're delighted that your Audi came back even cleaner than before. Thank you for recommending us, and we look forward to serving you and others in the future!

Helpful
May 08, 2024

Kyle provided me with excellent costumer service. He made the process of purchasing my vehicle smooth especially given the fact I was out of state. He answered all my questions promptly. More

by iamaya24
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Osterhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Kyle provided you with excellent customer service and made your vehicle purchasing process smooth, despite the distance. Our team takes great pride in ensuring that every customer receives the highest level of care and attention, regardless of their location. Kyle's dedication to promptly answering all your questions demonstrates our commitment to your satisfaction. We appreciate your trust in us, and we're delighted that Kyle could assist you in finding the perfect vehicle. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Helpful
May 07, 2024

Excellent service…texts to keep you posted…courteous easy to work with and always accommodating…been getting cars from there for 20 years…the best service experience. More

by DLISKOV7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Audi Wyoming Valley responded

Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with us over the past 20 years. Providing excellent service and ensuring our customers are always well-informed and satisfied is our top priority. It's wonderful to know that our efforts to keep you updated and accommodate your needs have been appreciated. We truly value your loyalty and look forward to continuing to provide you with the best service possible for many years to come. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for choosing us!

Helpful
May 07, 2024

Everyone was so accommodating and helpful. A great dealership! I love my new vehicle. Awesome! More

by CRAIGP1230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Miick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Audi Wyoming Valley responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at our dealership. Our team works hard to ensure that every customer feels welcomed and supported throughout their car-buying journey. It's fantastic to hear that you're loving your new vehicle! If you ever need anything in the future, don't hesitate to reach out. We're always here to help. Safe travels and enjoy your new ride!

Helpful
May 07, 2024

Efficient staff from calling to schedule a Appointment to having the Audi Serviced. Clean waiting area with sales personnel available to talk about the new models on the showroom floor. Convenient Satur More

by Steve Godstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Audi Wyoming Valley responded

Thank you immensely for your thoughtful feedback! We are thrilled to hear about your positive experience with our Audi service team. Delivering exceptional service from the moment you schedule an appointment to the completion of your service is always our top priority. It brings us great pleasure to know that you found our staff to be efficient and accommodating throughout your visit. We understand the importance of clear communication and transparency, which is why we strive to explain all work done on your Audi in detail. Brian will be delighted to hear that his efforts in this regard were appreciated. Maintaining a clean and inviting waiting area is something we take pride in, and we're glad to hear it contributed to your overall experience. Our sales team is always eager to discuss the latest Audi models and features, and we're delighted you found their presence helpful during your visit. Moreover, we understand that our customers have busy schedules, which is why we offer convenient Saturday hours to better accommodate your needs. Your satisfaction is our greatest reward, and we are grateful for your trust in our service. Should you have any further questions or require assistance in the future, please don't hesitate to reach out.

Helpful
May 05, 2024

Randy was incredible. So great to work with . He went above and beyond to make my experience flawless. More

by 570TATTOOINGCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear that Randy provided you with such an exceptional experience. Going above and beyond is what we strive for here, and it's wonderful to know that Randy was able to make your experience flawless. We'll be sure to pass along your kind words to him. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future!

Helpful
May 05, 2024

Everyone that I dealt with during the purchase of my car was very courteous,helpful,and knowledgeable about the product. More

by NJP1519
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team made your car buying journey a positive one. Providing exceptional service and product knowledge is something we strive for, and it's fantastic to know that our efforts resonated with you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and hope you're enjoying your new car to the fullest!

Helpful
May 04, 2024

My service appointment was costly not very thorough and told me what I already knew of the problem. I gained no additional information and if I didn't have a understanding of engine operations I would hav More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Yenchick
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 03, 2024

Responsive to all my questions and helpful finding resolutions to my concerns. Great overall experience. More

by emibirth1975
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team always strives to be responsive and helpful, so it's wonderful to know that we could assist you with your questions and concerns. If you ever need anything else, please don't hesitate to reach out. We're here to help!

Helpful
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