AutoNation Ford White Bear Lake
White Bear Lake, MN
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My Ford buying/leasing experience was as expected; GREAT! Steve Sether is a fantastic sales person and made my visit very enjoyable. Tousely Ford makes everything convenient to drop in for regular ma Steve Sether is a fantastic sales person and made my visit very enjoyable. Tousely Ford makes everything convenient to drop in for regular maintenance, obtain a rental vehicle if needed, etc. The staff at Tousely are always professional, courteous and friendly. More
Friendly, comfortable visit to Tousley Ford. I was ready to make a purchase that evening.....everything fell in to place during the purchase process. Right vehile - right people - right price, without the to make a purchase that evening.....everything fell in to place during the purchase process. Right vehile - right people - right price, without the need for intense negotiations. Great experience ! More
If Ford had 100 salespersons like Phil Goldstein the company would exceed all projections for each year. His concern and dedication to the Ford Company shows in his presentation of the product. His kn company would exceed all projections for each year. His concern and dedication to the Ford Company shows in his presentation of the product. His knowledge of my vehicle (and others I'm sure) showed that he had read the information that Ford sends out. The speed with the financing was great. Thank you for having a wonderful product and salespersons that care about the customer. More
Excellent sales assistance. Not pushy and very helpful. The inventory was great on new and used cars, although we purchased new. First experience with leasing. Everyone was great and the process was easy The inventory was great on new and used cars, although we purchased new. First experience with leasing. Everyone was great and the process was easy and didn't take too long. Would definitely return to Tousley in the future. More
My overall expierence at Tousley Ford was more than I anticipated. The people I worked with went far and beyond to make sure I was completely satisfied. I would recommend Tousley Ford to anyone I know. anticipated. The people I worked with went far and beyond to make sure I was completely satisfied. I would recommend Tousley Ford to anyone I know. They have an awesome team there, and are willing to do put you first when it comes to buying a new car. More
We had a very good experience at Tousley Ford. They were very laid back and didn't flinch when we brought both kids to help us test drive the Focus... they even helped get the boosters in place. Pete was gr very laid back and didn't flinch when we brought both kids to help us test drive the Focus... they even helped get the boosters in place. Pete was great to work with. He helped my wife and I every step of the way. More
Everyone who I had contact with at Tousley Ford was very considerate and helpful. I especially liked my salesperson, Dave Marcotte. He was very knowledgeable and considerate, not pushy at all. I definite considerate and helpful. I especially liked my salesperson, Dave Marcotte. He was very knowledgeable and considerate, not pushy at all. I definitely appreciated that. I usually dread buying a new car because the salespeople are pushy and trying to sell optional add-ons. Less is more when it comes to being aggressive with customers. We generally know what we want and it is better to sell one less add-on and keep a customer who doesn't have regrets surface a week later. More
The best experience I have ever had! The Entire Sales The best experience I have ever had! The Entire Sales and Service Staff at Tousley is Exceptional!!!! I have always had my Fords serviced at Tousley The best experience I have ever had! The Entire Sales and Service Staff at Tousley is Exceptional!!!! I have always had my Fords serviced at Tousley and was recently in a car accident and my favorite car was totaled. The staff was sincere and truly concerned for me and helped me make the right decision on purchasing my car. More
When my Dad passed away, I purchased his Ford Explorer, which he purchased at Tousley, I received excellent Service. When I needed to replace my truck, I asked my Brother who I should work with - Dave Ort which he purchased at Tousley, I received excellent Service. When I needed to replace my truck, I asked my Brother who I should work with - Dave Orton was the name he gave, I am now on my 3rd Ford Escape thru Tousley's leasing program, I am very happy!!! More
Everyone that we worked with treated us with great respect. Phil, Randy, Ann and everyone else always made sure we were taken care of and always up to date on what was going on with our new purchase. respect. Phil, Randy, Ann and everyone else always made sure we were taken care of and always up to date on what was going on with our new purchase. We will 100% recommend Tousley Ford to everyone. Tousley Ford is a neat, clean, professional company that has employees with the same standards. More