AutoNation Hyundai Mall of Georgia

It’s awesome experience and I had a special treatment from Mr. Rob D that made us happy then we decided to get a brand new Paleside. Thank you Mr. Rob D for your excellence customer service and we will h from Mr. Rob D that made us happy then we decided to get a brand new Paleside. Thank you Mr. Rob D for your excellence customer service and we will highly recommended to my friends and families. YOU GUYS ARE AWESOME!!! More

They were very kind and professional and it was really helpful to understand electric vehicle and I finally had a decision to buy Ioniq5 thanks to their efforts. helpful to understand electric vehicle and I finally had a decision to buy Ioniq5 thanks to their efforts. More

Great experience. Loved how helpful the staff was throughout the process. They were kind and addressed every concern we had. Thank you everyone! Loved how helpful the staff was throughout the process. They were kind and addressed every concern we had. Thank you everyone! More

I had a factory recall and scheduled it for the same, the wait time was 3 hours for a VCU unit, I bought the car from the same dealership like 6 months ago, so the sales agent saw and offered a free detailin wait time was 3 hours for a VCU unit, I bought the car from the same dealership like 6 months ago, so the sales agent saw and offered a free detailing. I waited for more than 2 hours for the detailing to find that my car was not cleaned even 30% and when i checked with the service rep he said detailing is a seperate unit and this doesn't come under them, Also I had my LED cover broken before but the LED lights were still functioning, but after the service and detailing the front bumper LED lights were not working. More

Faced with a 13-year-old Genesis Coupe presented for its 150K scheduled maintenance, the Service Department was challenged to keep the vehicle operational. Ultimately, 3 months, and $3000 later they declare 150K scheduled maintenance, the Service Department was challenged to keep the vehicle operational. Ultimately, 3 months, and $3000 later they declared the vehicle unrepairable. Dustin Nelson, the Service Manager, was excellent through this very trying repair. But in the end, we were left with a worthless trade-in and no car. Saying we were not happy, would be an understatement!! As repeat customers to this dealership, we through ourselves on their mercy, and scanned the inventory for something we could afford that could give us service for another 10 years. We settled on a used 2022 Sonata Hybrid Limited. Jodi Grutadaurio was assigned the unenviable task of working with us. She was magnificent!!! Overall, we are satisfied with the experience. This will be the 5 vehicle we have purchased for this dealership. We have been loyal service customers since 2010 and have had only 2 instances that required escalation. In both case Dustin Nelson resolved the matter to our satisfaction. We are disappointed that the mechanics working on the car took three failed parts to determine the root cause of the problem, which added to the costs. We are very disappointed that the upper management was not even willing to consider lowering the price of the car to offset our investment in the failed repair. While they did provide a reasonable trade-in value for the inoperable vehicle, and favorable terms for Hyundai Motor Finance, under the circumstances, given our loyalty to this dealership, we did expect a lot more consideration. We mourn the loss of an iconic vehicle. The Genesis Coupe was one of a kind and Genesis is missing the boat by discontinuing the model. We look forward to a new era in the Sonata Hybrid, but a 4-door sedan will never be the same. We will continue to be loyal Hyundai customers for many years to come. More

Service advisor was friendly, courteous and helpful. There wasn’t any pressure to do more than I asked for. I waited for the service to be completed and it was serviced promptly. There wasn’t any pressure to do more than I asked for. I waited for the service to be completed and it was serviced promptly. More

Was greeted promptly and car was ready at estimated time given . Received notification by text when car was ready . Good job ! given . Received notification by text when car was ready . Good job ! More

Jodi was my sales rep, and she greeted me warmly as soon as I arrived. She was informative, honest, and fun to be around. The buying process was smooth, and I felt heard. We ended with the price point I was as I arrived. She was informative, honest, and fun to be around. The buying process was smooth, and I felt heard. We ended with the price point I was comfortable with, and I am really excited about my new purchase. The team calmly answered my questions, and I felt like Jodi was always in my corner. Juan in finance was helpful and patient as well. More

I am beyond satisfied with the customer service provided by Tommy Le at Mall of Georgia. Dealerships tend have a bad reputation when it comes to pricing and customer service. This wasn't my experience. Tomm by Tommy Le at Mall of Georgia. Dealerships tend have a bad reputation when it comes to pricing and customer service. This wasn't my experience. Tommy was communicative from our first interaction until he handed me my keys upon completion of the job. He made sure I understood every aspect of the job and was patient with my questions. My car now functions better than the day I purchased it and I couldn't be happier! More

Excellent service! Our salesperson, Ivan was a pleasure to work with! He certainly did his best to ensure we got the car we wanted! I would definitely recommend this de Our salesperson, Ivan was a pleasure to work with! He certainly did his best to ensure we got the car we wanted! I would definitely recommend this dealership! We just bought our second Hyundai! More