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BMW Of Columbia

Columbia, SC

4.5
851 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 851 reviews

June 10, 2024

They made it easy to purchase and had the car ready for pick up. Efficient More

by Ljoneshhi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 13, 2024 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

Great job as always. Chuck is extremely professional, knowledgeable and explains everything to us no matter how many questions we ask. More

by Msebro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker, Service Department
Jun 10, 2024 -

BMW Of Columbia responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Dealership is located off a major interstate. Nicely decorated and comfortable. Plenty of inventory. Helpful sales and service staff. More

by Airypine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan in sales and Kaitlyn in service.
Jun 09, 2024 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2024

Katelyn provided excellent customer service and was proactively communicative and delivered my car back to me on time More

by bakapp@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
Jun 09, 2024 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience with Katelyn! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2024

Ignored issue on appointment request. Added different issue to work order. According to the work order the car was only driven two miles. That’s not far enough to tell where the sound was More

by Gngalvarado
Workmanship
Recommend Dealer
No
Employees Worked With
Service Department
Jun 07, 2024 -

BMW Of Columbia responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

June 04, 2024

The service manager Austin was simply awesome. The neatness and cleanliness of the business was top rated. I was greeted on my initial entry, and I was kept informed constantly by my service manag More

by gnorton75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Martin, Service Department
Jun 07, 2024 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2024

Fabulous service staff. We were on a long road trip from Florida heading to Virginia and received an engine message. We did not have an Appointment, but Jason and Katelyn More

by Lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Katelyn, Service Department
Jun 05, 2024 -

BMW Of Columbia responded

Hi Lynne, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

Great, fast service. My check engine light came on. They found the issue, gave me a loaner car for the day and had it fixed by the end of the day. Everyone was so More

by jessicaholland115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 05, 2024 -

BMW Of Columbia responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

I'm sure you guys do the best job you can, but you still suck. More

by alhibb63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Cutrona 47827
May 31, 2024 -

BMW Of Columbia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 30, 2024

I so enjoyed working with David McElveen he was extremely helpful and knowledgeable with the process. More

by shantrelm40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElveen
May 31, 2024 -

BMW Of Columbia responded

Congratulations on your new vehicle! We're thrilled that David provided you with a helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

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