BMW Of Columbia

Emilee McClellan and Shawn Rumph have shown great dedication and great customer service. It's good to know you can leave my car with someone I can trust to ensure me the job will get done right! They dedication and great customer service. It's good to know you can leave my car with someone I can trust to ensure me the job will get done right! They strive for excellence at BMW of Columbia and I would advise anyone to take advantage of their great service! More

Donald Mercer was extremely professional, yet friendly and was not "pushy" at all. I have a 2001 BMW and was in the market for a new model, however had plans to keep my old one. I was therefore, in no h and was not "pushy" at all. I have a 2001 BMW and was in the market for a new model, however had plans to keep my old one. I was therefore, in no hurry to purchase a new vehicle unless my husband and I agreed it was a "good" deal and the right thing for us to do at the time. I presented Don with this information and he, very professionally, began the process and did so without wasting valueable time on both our parts. Subsequently within a few days we made the decision to purchase another, brand new BMW and it was primarily directly due to Don Mercer and his service. More

I was wanting to purchse a 2006 X3 (Black in Color) but I was not happy with apprasial on my 2001 Nissan Maxima but over all experiwnce was great. Ike was wonderful and he knows his BMW's. The finance guy was not happy with apprasial on my 2001 Nissan Maxima but over all experiwnce was great. Ike was wonderful and he knows his BMW's. The finance guy was great and I know he did all he could. One thing though the BWM X3 that I was looking at had damages on the passenger rear bumper and per Ike this happened at the dealership. The vehicle had not come in that way. I was the one who found it during a walk around of the vehicle. All in all, I will return to purchase a X3 hopefully soon. A freind had bought a convertable there a few months ago and I was with her and she received great service and that is why I came back. Rest assure, I will be giving Ike a call soon. He was really great and I extend my thanks for everything he tried to do. M. Winchester More

I called ahead of time and scheduled appointment for service. Prior to my appointment, I received an email reminder which was nice. When I brought my car in for service, I was professionally greeted a service. Prior to my appointment, I received an email reminder which was nice. When I brought my car in for service, I was professionally greeted and quickly directed to my service rep, Emilee McClellan. She had me in a loaner and on my way to work in short order. My car was ready when promised. My paperwork was not ready when I returned to pick up my car but was emailed to me promptly the following morning as promised to avoid me having to wait on it. I found the experience to be fast, convenient and courteous. While it is not the fault of Ms. McClellan or BMW of Columbia, this online survey has been far too time consuming. I only continued it because of the fine service afforded to me by Ms. McClellan More

Emilee McClellan is the only reason I have my car service at the dealership in Columbia SC she is very helpful and always call you to inform you of the status of your vehicle.I only wished the other service at the dealership in Columbia SC she is very helpful and always call you to inform you of the status of your vehicle.I only wished the other service there was as efficient as Ms McClellan sometimes when I call the phone is not answered and when you leave a message with the answering machine... if you can it is never given. Emilee McClellan is the right person for the job thorough and professional and just knows what you need to get the great service she provides. I am pleased to have here as my go to person and service Rep at the dealership in Columbia south Carolina More

Very friendly service from Emilee. She kept me informed of progress of my car, understood my timing needs, and made sure these needs were met. The next time I came back to the dealership and was assigned of progress of my car, understood my timing needs, and made sure these needs were met. The next time I came back to the dealership and was assigned to someone else, she immediately remembered me and knew exactly what I needed. She communicated these facts to the assigned employee and still made sure everything was taken care of. More

My car buying experience at BMW of Columbia was great! Ike Deas and Joe Snyder were very patient and allowed me time to be comfortable with the purchase. They were very respectful of my time and did not Ike Deas and Joe Snyder were very patient and allowed me time to be comfortable with the purchase. They were very respectful of my time and did not apply unnecessary pressure. They made sure that I was aware of all of the options available to me. This was my best car buying experience. More

my review is bases primarily on my service representatve,Emillee. she is the sole reason my experience has been as good as it has been. if there is an issue, she responds immediately and alway representatve,Emillee. she is the sole reason my experience has been as good as it has been. if there is an issue, she responds immediately and always fixes the prom blem. her follow through after the work is done is always there. More

ISAAC DEAS IS THE MOST PROFFESIONAL AND CARING AUTO SALESPERSON THAT I HAVE DEALT WITH. HE TREATED MY WIFE WITH THE UTMOST RESPECT WHEN WE PURCHASED OUR 2005 BMW 530I, AS I WAS NOT WITH HER WHEN THE DE SALESPERSON THAT I HAVE DEALT WITH. HE TREATED MY WIFE WITH THE UTMOST RESPECT WHEN WE PURCHASED OUR 2005 BMW 530I, AS I WAS NOT WITH HER WHEN THE DEAL WAS NEGOTIATED. EMILY IN THE SERVICE DEPARTMENT WAS ALSO VERY CARING,AND MADE US FEEL THAT SHE WAS CONCERNED WITH OUR EXPERIENCE WHEN WE CAME IN FOR ROUTINE SERVICE. I WILL DEFINITELY RECOMMEND BMW OF COLUMBIA FOR SALES AND SERVICE. More

I was satisfied with the quality of work provided. Emilee worked really hard to please me this time. The car was delivered on time I received a call about other issues with the car. A concern with the se worked really hard to please me this time. The car was delivered on time I received a call about other issues with the car. A concern with the service area is privacy. I do not like that other people can hear what I am discussing with the service representative. I like booths. More