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BMW Seattle

Seattle, WA

4.6
520 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 520 reviews

June 20, 2025

clean welcoming place to wait for my car being serviced. All folks with no exception are A class professional, courteous More

by OOYangIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Nathan Morrisette, Josh Logan, Andrew Massart
Jun 20, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback! I'm delighted to hear that you enjoyed your experience at BMW Seattle while waiting for your car service. Our team takes pride in providing a clean and welcoming environment, and it's great to know you found our staff to be professional and courteous. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

June 20, 2025

Everyone has a great attitude and is happy to help. Responsive and follow through on what they say they will do. More

by Mpaige
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Vongprachanh
Jun 21, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We're thrilled to hear that we at BMW Seattle have made such a positive impression on you with our attitude and responsiveness. Our team takes pride in ensuring our customers feel supported every step of the way. We look forward to serving you again in the future! Sincerely, Adam Newbold | General Sales Manager

June 19, 2025

Received nothing but excellent service from here. Got there at my scheduled appointment time, and Joshua got things rolling immediately! More

by KevinThai17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Jun 19, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you received excellent service at BMW Seattle and that Joshua was able to assist you promptly. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Tony Watkins | Service Manager

June 19, 2025

Very thorough - got car in and out effectively. Nice job by whole team involved. Great! More

by J Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Jun 20, 2025 -

BMW Seattle responded

Thank you, I appreciate your kind words! We’re delighted to hear that our team at BMW Seattle was able to provide you with a thorough and efficient service. Your satisfaction is important to us, and we look forward to assisting you again in the future. Feel free to share your experience with others! Sincerely, London Agrawal | General Manager

June 19, 2025

Andrew was a great advisor and the service was transparent and efficient. Advice on future service was appreciated. More

by gunnarnordstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Jun 20, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at BMW Seattle and that Andrew provided you with transparent and efficient service. We appreciate your feedback and are glad that you found the advice on future service helpful. We look forward to assisting you again next time! Sincerely, Tony Watkins | Service Manager

June 18, 2025

I always have a great experience there. The place is really clean and nice and service is always great and helpful. More

by jsharpe103192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Andrew Massart
Jun 18, 2025 -

BMW Seattle responded

Thank you so much for your wonderful review! I'm thrilled to hear that you consistently have a great experience at BMW Seattle. Our team takes pride in maintaining a clean and welcoming environment while providing helpful service. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 18, 2025

Nice facility. Great customer service and everyone is fantastic to work with. The team is very thorough and helpful. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Jun 19, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Scott! We at BMW Seattle are thrilled to hear that you had a great experience with our team and found our facility to your liking. We pride ourselves on thoroughness and helpfulness, and it’s fantastic to know that it made a difference for you. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 17, 2025

Excellent service. Andrew is knowledgeable and a great advisor. The free Uber from the dealership to your home is an added bonus. More

by Susan Martinsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Jun 17, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Susan! We’re thrilled to hear that you had an excellent experience with us at BMW Seattle and that Andrew was able to assist you effectively. It’s great to know that you appreciated the complimentary Uber service as well. We look forward to welcoming you back the next time you need our assistance! Sincerely, Tony Watkins | Service Manager

June 17, 2025

Good service, helpful staff. Alvaro explained things to me and made the experience easy and straightforward. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Jun 17, 2025 -

BMW Seattle responded

Thank you for the wonderful feedback, Chris! I'm thrilled to hear that you received good service and found our staff helpful. Alvaro is dedicated to ensuring our customers have a smooth and straightforward experience. I appreciate your kind words and we hope to see you again at BMW Seattle soon! Sincerely, Tony Watkins | Service Manager

June 17, 2025

BMW Seattle had always treated me and my vehicles with utmost care. Very happy with the service that is provided More

by dhruvmathur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Jun 17, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I'm glad to hear that you are happy with the service you've received at BMW Seattle. Our team is dedicated to providing the best care for both you and your vehicles. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

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