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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
751 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 751 reviews

March 02, 2026

Everyone was very helpful with transition of bringing my car in for repair and get me a loaner car! More

by Ekredman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front counter loaner car
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Mar 02, 2026 -

BMW Seattle responded

Thank you for sharing your experience with us! I’m glad our team was able to assist you with your vehicle repair and provide a loaner car. If you have any further needs or questions, please don’t hesitate to reach out to me at BMW Seattle. We look forward to assisting you again! Sincerely, Tony Watkins | Service Manager

February 21, 2026

Excellent service and communication. All of the staff is very professional and the waiting area is clean. More

by marrowstone73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
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Feb 22, 2026 -

BMW Seattle responded

Thank you for your wonderful review! It’s great to hear that you experienced excellent service and communication during your visit to BMW Seattle. The team takes pride in maintaining a professional environment and a clean waiting area for valued customers. We look forward to welcoming you back soon! Sincerely, Tony Watkins | Service Manager

February 17, 2026

I always receive great service from the bmw Seattle dealership location. It’s a great experience. More

by amil
Recommend Dealer
Yes
Employees Worked With
Alex Long
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Feb 17, 2026 -

BMW Seattle responded

Thank you for your kind words, Amil! I'm so happy to hear that you consistently receive great service at BMW Seattle. We strive to provide an excellent experience for all our customers and appreciate your feedback. We look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager

February 13, 2026

Professional, knowledgeable and extremely friendly. They walked me through my options and fixed my car quickly. More

by Mikaela.purvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Purvis, 5 stars , Trevor Maehl
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Feb 13, 2026 -

BMW Seattle responded

Thank you for your wonderful review, Mikaela! I'm thrilled to hear that you had a positive experience with our team at BMW Seattle. It's great to know that we could help you navigate your options and get your car fixed quickly. I appreciate your kind words and hope to assist you again in the future! Sincerely, Tony Watkins | Service Manager

February 12, 2026

Always great service every time I've been there quick service and very professional. and the times a actually waiting that area was very nice and comfortable More

by xaviercaree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley, Alex Long, Nathan Morrisette, Josh Logan, Andrew Massart, Trevor Maehl, Alvaro Martinez
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Feb 12, 2026 -

BMW Seattle responded

Sincere thanks for your continued confidence, Xavier! I'm delighted to hear that you consistently receive great service at BMW Seattle and that you find our waiting area comfortable. I appreciate your kind words, and we look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager

February 09, 2026

The car buying and leasing process is excellent and top notch, 5 stars. Unfortunately, the service department, although competent, has poor customer service. More

by audreyrostov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who we worked with in service.
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Feb 09, 2026 -

BMW Seattle responded

Thank you for your feedback, Audrey. I appreciate your kind words about the car-buying and leasing process at BMW Seattle. It's great to hear that you found it excellent and top-notch. However, we acknowledge your concerns regarding our service department's customer service. Your feedback is valuable, and we're committed to improving this aspect of our business. If you'd like to discuss your experience further, please feel free to reach out to us. Thank you for choosing BMW Seattle! Sincerely, London Agrawal | General Manager

February 09, 2026

Bmw Seattle was fast and efficient and were able to get me out the same day for a full service and installation of brand new tires. More

by s4justen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Feb 10, 2026 -

BMW Seattle responded

Thanks so much for your valuable feedback! I'm delighted to hear that you experienced fast and efficient service at BMW Seattle, especially with your full service and new tire installation. I truly appreciate your encouraging words, and our team looks forward to serving you again in the future! Safe travels! Sincerely, Tony Watkins | Service Manager

February 07, 2026

Next level service, great work, communication and detail. Love this dealership service department overall. Thank you! More

by kirkj2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Feb 07, 2026 -

BMW Seattle responded

Thank you for your wonderful feedback, Kirk! I am thrilled to hear that you love the service department at BMW Seattle and appreciate our team's commitment to communication and detail. Your support means a lot to us. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

February 07, 2026

Seattle BMW has always been a pleasure to work with for the past 12 years since I purchased my car with them in 2015. More

by Katie.bove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
Feb 08, 2026 -

BMW Seattle responded

Thank you for your kind words, Katie! I'm thrilled to hear that you've had a positive experience with BMW Seattle over the past 12 years. Your loyalty means a lot to us, and we look forward to continuing to serve you. See you next time! Sincerely, Adam Newbold | General Sales Manager

February 05, 2026

service/New Tires. worked with Alex Long who's always so knowledgeable and friendly. Everything is explained on why and if repairs needed. Best service out there. More

by r.morelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Report | Print
Feb 06, 2026 -

BMW Seattle responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with Alex during your recent service for new tires at BMW Seattle. Our team is dedicated to providing knowledgeable and friendly service, and it's fantastic to know we met your expectations. We appreciate your kind words and look forward to seeing you again for your future needs! Sincerely, Tony Watkins | Service Manager

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