BMW and Mazda of Crystal Lake

Truly a great dealership to work with. I have purchased several vehicles from them! The whole team went out of their way to make this deal happen again several vehicles from them! The whole team went out of their way to make this deal happen again More

As an out of state buyer there could have been any number of obstacles and sticky problems to bog down a sale, but Ralph made it easy. He was accessible throughout the process and worked with me to make a de of obstacles and sticky problems to bog down a sale, but Ralph made it easy. He was accessible throughout the process and worked with me to make a deal we could both be happy with. Thanks Ralph! More

Ralph made this THE best car buying experience of my life. His product knowledge, understanding of what we needed and attention to detail made this a zero stress purchase. Deserves more than 5 stars. I life. His product knowledge, understanding of what we needed and attention to detail made this a zero stress purchase. Deserves more than 5 stars. I will send anyone I know looking for a car his way with no hesitation. Thanks Ralph More

Sales personnel were very knowledgeable and answered all of our questions that we asked and requested. In the end, they were able to locate the Mazda we requested and they made the financial process pretty of our questions that we asked and requested. In the end, they were able to locate the Mazda we requested and they made the financial process pretty simple. Would recommend this dealership to others. This is our second Mazda from them and the staff is the reason we traveled back from Wisconsin to purchase our next one. Keep it up! Thanks, More

I purchased an amazing car from an amazing dealership! Everyone was incredibly friendly! A big thanks to Ethan, Ralph, Denise and Jim. I highly recommend this dealership! Everyone was incredibly friendly! A big thanks to Ethan, Ralph, Denise and Jim. I highly recommend this dealership! More

I was looking for a very specific BMW. I had a very recently leased car that I wanted to trade and assumed it was impossible. Ralph contacted me and we hammered out a deal in an hour. Top notch dealers recently leased car that I wanted to trade and assumed it was impossible. Ralph contacted me and we hammered out a deal in an hour. Top notch dealership and team. Amazing follow up and Ralph / Dan did not rest until the car arrived. 5 stars! More

Dealership was very nice, James Orton was professional, he was patient, honest, and most of all not pushy. I would definitely buy a car from there again. he was patient, honest, and most of all not pushy. I would definitely buy a car from there again. More

It was a relatively short time at the dealership. Ralph made much effort to meet our requests. In the end we got where we needed to be. made much effort to meet our requests. In the end we got where we needed to be. More

I have been an Audi enthusiast for the past five years. Recently I made a visit to Anderson and fell in love with the BMW X5 M50i, and decided to make the switch to BMW. Bill was very knowledgeable and wal Recently I made a visit to Anderson and fell in love with the BMW X5 M50i, and decided to make the switch to BMW. Bill was very knowledgeable and walked me through all the features of the vehicle. Throughout the entire process, he kept me informed and worked to deliver fantastic customer service. A big thank you to Bill, Heather, and Denise for helping the delivery process go smoothly. I was able to come in, sign the paperwork, and then take my car home! Denise did a great job of explaining all my various options for financing and warranties, and I felt confident with the selections I made. Bill even took the time to help me sync my device to the vehicle and explain all the various features I can customize to my liking. Thank you for a great experience! I love my new car! More