James Orton
New Mazda, New BMW and Used Car Sales
BMW and Mazda of Crystal Lake
360 S Illinois Rte 31
Crystal Lake, IL 60014
Northern Illinois, Crystal Lake, is where you can find some of the best the automotive industry offers, from engineering, luxury and performance, in that of BMW's internationally awarded 6 cylinder engines and balance, to Mazda's premium approach to design and safety. We also acquire some of the finest machines, and automotive gems, given our community and area of enthusiasts. Our Employees here at the dealership also make up a huge part of our success, in listening to our clients needs and performing deliveries that get the most out of your new or pre owned car purchased. We swear by our product and drive them daily, come and experience Auto made easy
Read moreDealership Experience
19 yrs, 9 mos
Industry Experience
27 yrs, 2 mos
Specialties & Trainings
Certified BMW, Mazda Sales since 2004
Languages Spoken
English
Employee Video
50 Reviews
Write a Review50 Reviews of James Orton
August 15, 2023
Everyone at this dealership was very friendly and helpful. I had a great experience there. helpful. I had a great experience there. More
Other Employees Tagged: Mike Schwarz
July 21, 2023
James was just AWESOME to work with. .. He facilitated the whole process and made it go simple, answering every single questions, showing all the options possible. Just a pleasure to work .. He facilitated the whole process and made it go simple, answering every single questions, showing all the options possible. Just a pleasure to work with! THANKS! More
Other Employees Tagged: Mike Schwarz
May 21, 2023
Despite the long drive to get to that dealership, it was definitely worth it. The facility, including service center, was clean, neat, and well organised. The upper management, sales and finance team was im definitely worth it. The facility, including service center, was clean, neat, and well organised. The upper management, sales and finance team was impeccably civil, courteous and professional. I’ve never been treated that well during any previous purchases of BMWs over two decades of owning this Brand of cars. For me personally, I would willingly derive my new BMW there for service even though the distance is relatively prohibitive. This dealership is a”hidden gem” in Chicago land and I encourage all interested in purchasing BMWs to visit its showroom. More
Other Employees Tagged: Heather Liautaud, Leah Ruscitti-Smalley, Dale Schuring, Dan Brzozowski, Mike Schwarz, Devon Stovall
April 15, 2023
Great service all around! Starting with Leah in online sales, to James and Heather in Sales and Mike in Finance. Very happy with the vehicle and the hassle-free process. Very Starting with Leah in online sales, to James and Heather in Sales and Mike in Finance. Very happy with the vehicle and the hassle-free process. Very professional associates! More
Other Employees Tagged: Heather Liautaud, Leah Ruscitti-Smalley, Dan Brzozowski, Mike Schwarz
April 14, 2023
Never had such a groundbreakingly flawless experience from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about maki from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about making you happy and Ralph the salesman will forever be my go to guy. Unbelievable salesman and even better guy More
Other Employees Tagged: Dan Brzozowski, Michelle Canova, Nico Ghiselli, Mike Schwarz, Devon Stovall , Dominic Krisky, Zack Martin, Ralph Sidorowicz, Cody Stebbins
March 19, 2023
One of the best dealership experiences I've had was with BMW of Crystal Lake. There are 5+ BMW dealerships in my area, but I chose to purchase my X5M from BMW of Crystal Lake (about 800 miles away from BMW of Crystal Lake. There are 5+ BMW dealerships in my area, but I chose to purchase my X5M from BMW of Crystal Lake (about 800 miles away from me). I called out of the blue to inquire about one in stock, and the salesman, James Orton, was very responsive and shared a few details. I then worked with James & their sales manager, Heather Lublink, over the next week regarding pricing, general questions, financing, etc. Heather & James were extremely accommodating, responsive, and transparent. We reached a deal rather painlessly & I flew in to pick up the car about 2 weeks after the first call. The finance manager, Mike, was also wonderful to work with. He was straight forward, honest, and knowledgeable. Their BMW genius, Devon, was extremely professional and helpful during my airport pickup. Everyone at BMW of Crystal Lake was professional, accommodating, respectful, considerate, and just overall good people. Every negotiation felt like a normal conversation & I could tell they actually cared about my business and satisfaction. Most dealerships treated me like a nobody. Not this one! I really enjoyed working with them & getting to know everyone throughout the process. They all seemed just as excited as I was to take delivery! Big thanks to James, Heather, Mike, Devon, and everyone else involved in my X5M purchase/delivery & making it such a special day! Everyone truly went above & beyond - and it showed. I'll definitely be back for my next BMW; regardless of distance. More
Other Employees Tagged: Heather Liautaud, Mike Schwarz, Devon Stovall
June 13, 2022
James was fantastic! He made the whole process of buying a pre certified BMW a pleasure. He was responsive and helpful throughout. He made the whole process of buying a pre certified BMW a pleasure. He was responsive and helpful throughout. More
Other Employees Tagged: Mike Schwarz
April 11, 2022
Very easy process. No pressure, let us decide and test drive as much as we needed/wanted. No pressure, let us decide and test drive as much as we needed/wanted. More
Other Employees Tagged: Michelle Canova, Nico Ghiselli, Devon Stovall , Dominic Krisky, Zack Martin, Ralph Sidorowicz, Cody Stebbins, Ethan Vange
February 21, 2022
We had a wonderful experience with crystal lake bmw! ! This is at least the eighth time we have leased a bmw we always come back and never even go anywhere else we know their customer service is the best ! This is at least the eighth time we have leased a bmw we always come back and never even go anywhere else we know their customer service is the best. We have known James for a long time and he has always taken good care of us. It was a pleasure to work with Ralph very knowledgeable and professional he really helped me decide which car would be right for me to drive!! Thank you for your kindness and patience James and Ralph. More
Other Employees Tagged: Mike Schwarz , Ralph Sidorowicz