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BMW of Bakersfield

Bakersfield, CA

4.7
179 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 179 reviews

May 15, 2024

Easy to get service appointment with loaner. Service advisor was responsive, transparent, and gave frequent updates. More

by CHOUYANG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in Service
May 15, 2024

Amanda was so helpful and very timely with information concerning my car I appreciated her promptness and how polite she was throughout our interaction More

by cayetanosonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 15, 2024

Great customer service and professional staff who makes the process easier and accommodates to the customers needs. More

by MORALECE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
May 14, 2024

Overall experience was poor this time. Probably won’t be back for service. Check in was ok, albeit too long. Vehicle was not washed as promised. Too many issues this time. More

by lcongdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody in sales or Administration
May 14, 2024

Sam in service is my go to! Love her, she needs a raise! Make her go to sales, she’d be awesome! -George Lawson More

by GEORGE LAWSON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sam Cesani
May 14, 2024

Great service, Sam always updates me and makes sure my car is taken care of. More

by IAN MORALES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Cesani
May 14, 2024

Mazen and the team do a great job. This is the second car I’ve bought from him. I drive four hours because I am treated well and feel like I got a great deal both times. More

by rjccorp1
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Fast and friendly Roger did a good job mechanic did a good job. I was overall pleased. More

by PANCAKE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Scott from the repair department was very helpful each time I worked with him. I apprecited the service More

by BLACKONYXHOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott from the repair service department
May 12, 2024

Very good experience Everything smooth and fast I like the car my salesman mazen did the great job More

by SEFWANAWA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.