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BMW of Bakersfield
Bakersfield, CA
1,020 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,020 reviews
October 10, 2024
I have always had great service here, however, the ‘no-loaner policy and a miscommunication about the work to be performed led to a less than ideal experience. ‘no-loaner policy and a miscommunication about the work to be performed led to a less than ideal experience. More
by Suzanne
Verified CustomerEmployees Worked With
October 09, 2024
I was greeted promptly and advised the 2 cars were ahead of me and a service advisor would be with me as soon as available. Scott introduced himself to me and took my information. Service was completed and of me and a service advisor would be with me as soon as available. Scott introduced himself to me and took my information. Service was completed and I picked up My car later the same day. More
by matkinson1
Employees Worked With
October 09, 2024
Everyone is always friendly and helpful. Prompt to attend and provide updates as needed. I always feel well taken care of from the sales to the service part. Prompt to attend and provide updates as needed. I always feel well taken care of from the sales to the service part. More
by garciag
Employees Worked With
October 09, 2024
Scott is a great advisor and he has immense knowledge about servicing issues. The servicing is on time about servicing issues. The servicing is on time More
by ALBIMATHEW30
Employees Worked With
October 09, 2024
Dealership was accurate with estimated wait time, workers were very friendly and knowledgeable! They were able to answer all my questions and help start my new service plan! were very friendly and knowledgeable! They were able to answer all my questions and help start my new service plan! More
by jonathanfrenandez
Employees Worked With
October 08, 2024
Excellent work, kept me informed. Could use entertainment in the waiting room, maybe some snacks!Scott is very personable and informative! I will definitely come back for service with Could use entertainment in the waiting room, maybe some snacks!Scott is very personable and informative! I will definitely come back for service with him in the future. More
by KRISTIEVANEVERY1770
Employees Worked With
October 08, 2024
Service very slow check waiting time 30 minute no body come waste my time too long come waste my time too long More
by jagsirs890
Employees Worked With
October 08, 2024
Amazing place to visit for services! Thanks to Roger! Great atmosphere for business! Highly recommended! Thanks to Roger! Great atmosphere for business! Highly recommended! More
by JayJay
Employees Worked With
October 06, 2024
Took over 2 hrs for an oil change with an appt The coffee is good coffee is good More
by SONYABRADY
Employees Worked With
October 06, 2024
Overall a good, not great experience. I felt our salesman was a little pushy. Haven’t had anyone from the dealership call us to follow up like they told us they would. I really dislike th I felt our salesman was a little pushy. Haven’t had anyone from the dealership call us to follow up like they told us they would. I really dislike the focusing on your phone for all the loan docs. It was very difficult to go over the details of the deal all while scrolling through the small images on my phone. More
by mitchbonner
Employees Worked With
