Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Bakersfield
Bakersfield, CA
1,007 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,007 reviews
September 10, 2024
As always the service was excellent. Everything that was promised was delivered. Scott Sutton was most professional. Everything that was promised was delivered. Scott Sutton was most professional. More
by EODONNELL2
Verified Customer
September 10, 2024
Poor customer service. I was promised a service would be completed and it was not. I spoke with service manager and he assured me it would be completed and it still was not I was promised a service would be completed and it was not. I spoke with service manager and he assured me it would be completed and it still was not done even after they texted me it had been completed. I was mislead. More
by ASHANTI_BROWN
September 08, 2024
Excellent service personal and professional attention. Always on time for more than 10 years Very pleasent Always on time for more than 10 years Very pleasent More
by josemsoto47
Employees Worked With
September 08, 2024
Every one really nice, in sales or service, Amanda in service will always listen to the problem and try her best to solve it service will always listen to the problem and try her best to solve it More
by Jangmohan Singh
September 07, 2024
Roger at BMW Bakersfield is the very best at making his loyal customers feel special and spoiled..Everyone at Bakersfield. BMW offers service second to none. loyal customers feel special and spoiled..Everyone at Bakersfield. BMW offers service second to none. More
by LIANA3
Employees Worked With
September 07, 2024
Nice staff, good service fast service friendly personnel and clean building. Thank you kindly for a overall excellent service! and clean building. Thank you kindly for a overall excellent service! More
by CoolCat1isback&
September 06, 2024
The service department was excellent and met all of my needs. Roger has been my service advisor for many years and is always outstanding. needs. Roger has been my service advisor for many years and is always outstanding. More
by AARONE13
September 06, 2024
Took my vehicle in for maintenance and Roger was our service adviser and was the best. So helpful and explained everything very well. service adviser and was the best. So helpful and explained everything very well. More
by yesenia_olivares17
Employees Worked With
September 06, 2024
Very friendly agent and quick service. Everything was explained thoroughly. They have the best hot chocolate:) Everything was explained thoroughly. They have the best hot chocolate:) More
by YEJILEE29
Employees Worked With
