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BMW of Bakersfield
Bakersfield, CA
1,020 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,020 reviews
September 04, 2024
Services received from Scott Sutton has always been excellent. The service manager was great in resolving a previous break issue that was done by BMW but didn't last for a year and a service rep (not excellent. The service manager was great in resolving a previous break issue that was done by BMW but didn't last for a year and a service rep (not Scott Sutton) advised that I should replace it but I will be charged for the replacement cost. Upon making my case to the service manager, the manger determined that it should be replaced as a warranty which is what I argued for. Many thanks to the manger for having a listening ear to the issue More
by NANA_KAY
Verified CustomerEmployees Worked With
September 02, 2024
The sales team was informed and I felt welcomed by everyone. I felt the deal was fair. Overall it was a great experience. everyone. I felt the deal was fair. Overall it was a great experience. More
by DAN@TEAMHMA.COM
September 01, 2024
Eli was great. Very nice and so helpful. Rom was great too. We would recommend them both. Very nice and so helpful. Rom was great too. We would recommend them both. More
by gunny1
Employees Worked With
September 01, 2024
Sam did a great job explaining the service and charges. The wait for the ride home was short and the ride was pleasant. Although the customer ride van needs attention. It's borderline dangerous. The wait for the ride home was short and the ride was pleasant. Although the customer ride van needs attention. It's borderline dangerous. More
by DIZNEY
September 01, 2024
I am always very impressed with the professionalism of BMWs service staff. It is the best service department experience I have ever had. BMWs service staff. It is the best service department experience I have ever had. More
by DEBRASARVER33
August 31, 2024
All good. The job was completed with no surprises. I was in and out quickly, and the loaner met my needs. The job was completed with no surprises. I was in and out quickly, and the loaner met my needs. More
by LWWANAMAKER
Employees Worked With
August 31, 2024
No flow up what’s so ever never returns calls always goes to messages but never replies to messages but never replies More
by Guestact111
Employees Worked With
August 31, 2024
i have always found the staff to be professional and dedicated to providing excellent service. dedicated to providing excellent service. More
by CARLTONMARK2246
Employees Worked With
August 31, 2024
Scott is awesome and has given us exceptional customer service ! I appreciate the communication throughout the process. service ! I appreciate the communication throughout the process. More
by Richard
Employees Worked With
August 30, 2024
Great team Very fast Arrange to get me a loaner car without any issues. Done awesome job and wash my dirty car . Amanda is the best without any issues. Done awesome job and wash my dirty car . Amanda is the best More
by YASSERMRAD
Employees Worked With
