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BMW of Bakersfield

Bakersfield, CA

4.7
1,040 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,040 reviews

August 08, 2024

The service staff are always good to work with. Had to bring my car back for the same issue a couple of times - hopefully the problem has been corrected. More

by DINA4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Scott was great and made the service process very easy. Everything was completed the same day and my vehicle was ready when promised. More

by ChadB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

The service was excellent and completed in a timely manner. The service facility was very clean, had plenty of refreshments while waiting, and the staff very polite. More

by rogers.john.pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Fantastic and great to work with. He was very friendly and knowledgeable. Made it happen More

by ttyler.martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Scott truly helped me out when I was so stressed out about my car, made me feel at ease & truly did a wonderful job figuring out the problem, thank you to the service dept. mechanic who worked on my car More

by m.sarabia1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saija Sarabia
August 07, 2024

Roger is always very approachable and welcoming. He listens to all concerns and always fixes any issues. More

by LARA.RAFAEL25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shady Roffael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohsen Varizi
August 07, 2024

Great customer service, prompt service and they also have great deals they follow thru everything they said they will do More

by reuriah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Service is excellent but labor rates are extremely high. I might consider going elsewhere just based on that fact More

by IDELGADOCAL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

While i indicated I would recommend the dealership, I'm struggling because of the numerous errors that took place on my transaction. My sale person Elie was spot on and easy to work with.......but not fin More

by ron.guzman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Service was great. Took a little too long, because I chose to stay while getting an oil change but over all great. More

by Bashirgulmina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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